Trusted Agent profile · London
★★★★★
284 reviews across 1 platform
313 - 315 Kirkdale, London, SE26 4QB
Kinleigh Folkard and Hayward Lettings's office in London, at 313 - 315 Kirkdale, is rated 4.9 out of 5 across 284 reviews on 1 platform, including 284 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Kinleigh Folkard and Hayward Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleThank you Toby and KFH Sydenham for helping us move to our dream home! Toby ensured the purchasing process was a smooth one - not always an easy feat. He accommodated our viewing requests and questions, always with a smile and a great attitude. The whole experience was a total pleasure, thank you so much Toby for everything !! We love our new home !!
5/5
GoogleKFH were brilliant from start to finish. Toby Harris helped us with our search for a new home, he listened to all of our requirements and went the extra mile to get us early viewings. Throughout the conveyancing process Toby was extremely proactive and helpful. We are so excited to move into our dream home, largely thanks to KFH!
5/5
GoogleKerri and her team were all responsive and professional throughout the process, from initial valuation meet on site through to managing completion of the lease. They gave great advice about where to pitch rent, what terms to offer, and how to optimise the property. Clearly they know their market very well, and they are easy to deal with.
5/5
GoogleA massive thank you to Philippa from the Sydenham branch & lettings team! who went above and beyond to help me extensively in looking for a new home and also making life easier when it came to A few challenges. She did not stop until we found a home and also checked in on us each time which gives an extra touch! Myself and my family areso thankful. I definitely recommend her always and will be back! 🤗 A.N.
5/5
GoogleMolly was absolutely brilliant to work with. She made everything so easy. We found a perfect apartment within our price range in no time with her help. She answered my 1 million questions with ease. I will 100% try to work with her again on our next move and would really recommend her to any friends or family.
5/5
GoogleWe want to say a huge thanks to the team at KFH Sydenham - especially Rose - for their help as we bought our new house from them. From day one Rose was incredibly proactive, responsive and patient keeping us up to date and managing conversations with all parties. She was also very accommodating when we wanted to go back in for measuring and final checks. If you’re looking to sell or buy a property in Sydenham, KFH is the place to go. Many thanks team, David and Terri
5/5
GoogleVery happy with the service provided KFH Sydenham team to sell my property - with special thanks to Toby who kept me informed throughout the whole process from day 1 of the evaluation to the exchange. Would recommend to others selling in the area.
5/5
GoogleWe recently used KFH Sydenham to rent out our apartment and worked with Kerri and Fiona. What a fantastic pair! Not only they found lovely tenants quickly but their communications, transparency, attention to us were above amazing. If we had another property to let, we’d use these guys without a hesitation.
5/5
GoogleI've had consistently great experiences with KFH across various branches, and my recent dealings were no exception. I had the pleasure of working with Toby during my recent property search, and I couldn't be more impressed. From start to finish, Toby was incredibly knowledgeable, guiding me through the entire process with ease. He was always approachable and made me feel comfortable asking any questions I had, no matter how small. What truly stood out was his responsiveness, He promptly answered all my queries and emails, ensuring I was always informed and confident in every decision. If you're looking for a reliable and professional estate agent, I highly recommend KFH and Toby!
5/5
GoogleCouldn’t fault any of the team when they sold my flat. The manager Siobhan was very professional and guided me through the whole process. Anca sold the property and always kept me up to date every week. Michaela was also great and there to help.
5/5
GoogleWe've had such a wonderful experience at KFH Sydenham, Courtney Earley Marla and Chloe Leachman went over and above to make sure all our questions were answered and to provide us with the best experience in a typically stressful situation of trying to find a new rental. We found all the staff were incredibly friendly and helpful and noticeably more professional than other letting agents we've worked with in the past. They were organised and responsive, which makes all the difference in the letting process. KFH will be our go to for our next property needs. Thank guys!
5/5
GoogleI have recently rented my flat out and used Will Donkar as my letting agent. Will was amazing from start to finish and was more than happy to help me the entire way through. His communication, positive attitude made the whole process a lot easier than I anticipated! He is extremely genuine and I look forward to working with him again in the future, could not recommend him enough! Lauren :)
5/5
GoogleKFH worked tirelessly to sell a house in the most challenging of environments. Falling house prices, high inflation, high interest rates, the cost of living crisis and planning permission granted to build opposite the property created the perfect storm. We had many viewings and each time I was updated with valuable and honest feedback, this helped me to target specific areas and to improve until we found a buyer. I cannot fault the team at KFH and thank you to everyone who contributed. Siobhan Webster told me “we will sell your house for you” she said it in a such a way that I believed her. I clung to those words, for personal reasons I had a cut-off date with catastrophic consequences. Lastly a special thank you to Toby Harris, he went above and beyond and persevered liaising with Solicitors and other Estate Agents in the chain, he helped bring it all together, I never expected this level of service. He defended areas where perhaps I may have had to spend more whilst maintaining the buyer’s interest, he is a very professional and likable person with exceptional communication skills. Thanks again to all at KFH and in particular Siobhan and Toby, you were my saviour!
5/5
GoogleRecently sold my 2 bedroom house in Penge through KFH Sydenham. They had sold other properties on the same road, so felt a safe bet they would be successful on mine. Siobhan was spot on with the value and they achieved the price they thought they would get. Toby was great with liaising with both myself and the tenants over viewings etc and did a great job keeping me updated progressing the sale. Would highly recommend.
5/5
GoogleI have always had a fantastic experience with Kinleigh Folkard & Hayward Sydenham estate agent. I've used them for around 9 years now, for their letting services, and I wouldn't go to anyone else. I've had 4 changes in tenants now, and each time, Courtney Earley Marla and the team have made what could otherwise feel like a headache or a hassle the simplest, hassle-free, most professional, friendly and efficient experience ever. Their customer service is outstanding, from response times to explaining everything so clearly and simply, and creating a friendly rapport with clients. Moreover, their ability to quickly secure new tenants is always impressive - with the property on the market and multiple offers received in a few days of notifying them. I highly recommend them, without hesitation. 100% 5 star ratings. Additional thanks to Fiona Johnson and Giona Bare who were also excellent this last time I used their services.
5/5
GoogleWe had an amazing experience with the team at KFH Sydenham. For various reasons our original sale fell through so when we decided to go back on the market we chose KFH as the team were extremely professional and honest with us. Lewis and Siobhan were on hand to steer us through our first sale which unfortunately fell through due to our onward purchase pulling out. We decided to come off the market again (newborn chaos) but chose KFH again this January. Long story short, we sold and completed on our sale after only 8 weeks! Toby Harris was amazing and guided the sale seamlessly. We honestly can’t recommend the team enough and wish we’d chosen them when we first went on the market.
5/5
GoogleBrilliant estate agents. Anca and Toby worked incredibly hard in a very difficult time to sell to get a large amount of potential buyers through the door and also showed us properties that were exactly right for out needs. Toby was amazing towards the end when we thought the buyers were getting cold feet, ensuring all parties were happy, negotiating extra surveys etc... and ensuring the sale got done. Also very nice people. Highly recommended.
5/5
GoogleRecently rented a house in Sydenham through KFH and what amazing support I received; the team comprising of Kerri, Fiona and Molly worked tirelessly to ensure we found the right tenants, forever going out of their way, checking and double checking every minute detail. I was constantly updated, kept abreast of all the changes to the laws for private landlords, enlightening conversations on the best ways to achieve a successful tenancy.I felt that I was always in the safe hands of extremely knowledgeable people. A great team, would totally recommend, and will definitely use again in the future. Thank you!
5/5
GoogleToby has been an absolute champ throughout a long and complicated purchase process (this wasn't in KFH's control). He was honest, organised, and available, and I would have no reservations at all in recommending him to anyone wanting to sell their property. I don't plan to sell any time soon, but if I was I'd be straight to Toby! Thank you!
5/5
GoogleI received a fantastic service from KFH in Sydenham due to a very difficult purchase - nothing to do with the vendors or the estate agents, but my own solicitors. Siobhan, Heather, and Nick were incredibly supportive and straight forward to deal with an were always on hand to answer any queries I had and always returned calls. Lee the KFH mortgage broker in the Bromley branch was also outstanding and provided much support and mortgage advice throughout a difficult purchase. I very much recommend.
5/5
GoogleSaeed from Sydenham letting branch was very helpful all the way through until we got our flat. When I need him he was always there to help.
Thank you for sharing your experience. We’re really pleased to hear our team was supportive throughout your journey to securing your flat. If you need any further help, please don’t hesitate to get in touch.
5/5
GoogleAfter months of difficulties with another agent, we decided to use KFH as they were selling the house we had made an offer on. Can’t give them enough praise, as they found us 2 offers within weeks of putting our property on the market with them. Particularly Toby and Siobhan, are so knowledgable and know the processes from start to finish. They made it easier and less stressful. The communication between them and the solicitors was also brilliant. Will use them again
5/5
GoogleHaving met and interviewed several estate agents in the area, I was certain KFH’s Courtney Earley Marla, was the right choice. As with all the other agents, Courtney appeared knowledgeable about the area and the clientele. However, the distinctive difference was how confidently he spoke about the timescale he could have the property rented and his knowledge of the current rental market. Not one to be easily swayed, I listened carefully to his marketing strategy, which was sound and he had all the stats to prove why his strategy would work. They say ‘the proof is in the pudding’, and Courtney was right. Immediately after listing the property, he had several viewings booked for the one Open Day. Those viewings became offers and within hours, I received a carefully curated list of offers and blurbs from prospective tenants. Left with the task of deciding who to choose, Courtney helpfully called the same night, to talk through each candidate. His input was invaluable and greatly appreciated. His tactful approach was needed in the lead up to the tenants moving date and even after! Courtney has demonstrated in-depth knowledge of his industry, dedication to his company and a willingness to truly serve the clients he works with. So, would I recommend him…? Without a doubt! Thanks Courtney! Christine
5/5
GoogleKFH Sydenham have been great! Special shoutout to Kerri for being so dedicated and responsive, couldn’t fault the experience renting our flat through them. Highly recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Kinleigh Folkard and Hayward Lettings's London office has 284 reviews across 1 platform: 284 on Google.
Kinleigh Folkard and Hayward Lettings London is rated 4.9 out of 5 across all 284 reviews, and 4.9 out of 5 on Google from 284 reviews.
Yes. In The Trusted Agent 2026 awards: Kinleigh Folkard and Hayward Lettings, London won Trusted Agent.
Kinleigh Folkard and Hayward Lettings London, 313 - 315 Kirkdale, London, SE26 4QB.
