Kinleigh Folkard and Hayward Lettings London reviews

★★★★★ 5/5

Google

I had a great experience with Jp from Kinleigh Folkard & Hayward. He was professional, responsive, and very helpful throughout the process. He answered all my questions clearly and made the viewing and paperwork straightforward. What stood out most was his communication he kept me updated and was always quick to respond. The whole experience felt smooth and stress-free thanks to his support. I would definitely recommend working with him if you’re looking for a property through KFH.

Unique · 16 March 2026

★★★★★ 1/5

Google

Unethical practices We have been with KFH for 5-6 years as landlords and they have generally done a reasonable, bare bones job but we don’t ask for much so have never had reason to complain or praise. Until recently, they suddenly started charging us for rent and legal protection insurance at £45/month. At first I thought this was a mistake and so thought once raised it they would simply remove/ reimburse. Instead, they claim they sent us an email and as we didn’t respond it was deemed we opted in. Both me and my husband have looked through our emails to no avail. Regardless how is this even ethical or legal! Not only do they refuse to remove charge, they are telling me I’ve unknowingly locked myself in for 12 month! I have never heard of insurance you couldn’t cancel? Mind you the lease on our current tenants finishes in 8 months? I’ve researched such insurance and other agents are charging £25/month! I don’t know how to describe what they are doing other than a scam. Really shameful practice given the number of years we’ve been with them. As soon as I can I’ll be taking my business elsewhere.

Kim · 16 February 2026

★★★★★ 5/5

Google

I had an excellent experience working with Gresa throughout the purchase of my property. From start to finish, she was highly professional, proactive, and consistently reliable. Her communication was clear and timely, she managed all parties effectively, and she handled issues calmly and pragmatically as they arose. What really stood out was her attention to detail and genuine commitment to seeing the transaction through smoothly. She was always one step ahead, which made what can be a stressful process feel well-managed and reassuring. I would have no hesitation in recommending Gresa to anyone looking to buy a property and would gladly work with her again in the future.

Ola · 16 February 2026

★★★★★ 5/5

Google

Harry is a very knowledgeable agent, although I didn't proceed with the flat in the end, he helped me a lot. 5/5 would strongly recommend.

Chris · 16 March 2026

★★★★★ 5/5

Google

Ivan was super helpful when I was looking for a flat, very flexible with timings/virtual viewings etc and he made a normally stressful situation extremely straightforward

Alec · 16 February 2026

★★★★★ 5/5

Google

A good team led by an attentive, customer oriented and competent Lettings Manager, Ms Victoria Saunders in the East Dulwich branch. Victoria is exceptionally service oriented and known to go out of her way to assist.

Dharma · 27 October 2025

★★★★★ 5/5

Google

Our experience with KFH East Dulwich when buying our first home has been absolutely brilliant. Jamie and the entire team have been super helpful, transparent and communicated with us at every step of the process. Jamie was in constant contact with the solicitors on both our side and with the sellers, pushing items along and ensuring the progress does not stall. We couldn’t have asked for a better team; Jamie really gives estate agents a good reputation.

Teodora · 24 July 2025

★★★★★ 5/5

Google

If proactive, professional and excellent communication are attributes you need in an agency, then look no further than KFH East Dulwich. We were fortunate to have been looked after by Holly Gray in Lettings, and we couldn’t have asked for better in helping us find the right place to live. She was professional, caring, patient, and understood what we needed. Even after we found the right place, Holly was with us right through the entire process. Thank you!

Paul · 16 June 2025

★★★★★ 4/5

Google

Very professional throughout and big thanks to Harry, he was very helpful and very professional

KaY · 2 April 2026

★★★★★ 5/5

Google

Clement and Jean Pierre were super helpful and communicative! They helped us find the perfect place. Thankyou!

Polly · 16 March 2026

★★★★★ 5/5

Google

My partner and I were fortunate enough to have Paul Bent and his superb team for the sale of our three bedroom house as well as the purchase of our dream five bed property. Paul is exceptional and did exactly what he said he would on the valuation, the strategy and execution was amazing and he listened to what we were looking for and found the house of our dreams off-market. Jamie, Natalia, Sam and Ella are a credit to him and having dealt with all the agents in East Dulwich and the Village, I can honestly say that KFH are absolutely miles ahead of the other agents locally in Dulwich. Highly recommend them, thanks again Paul and the team.

Holly · 16 May 2025

★★★★★ 5/5

Google

We had a fantastic experience buying our home with Toby Harris. From start to finish, he guided us through every step of the process with professionalism and genuine care. He was always friendly and approachable, quick to answer our questions, and incredibly diligent.

Francisco · 11 August 2026

★★★★★ 5/5

Google

I recently purchased a house with my partner through KFH in East Dulwich. Jamie Neicho was the agent of the seller and he was exceptionally professional and helpful throughout the process. He handled the transaction very competently and was always very responsive and reassuring. Having had a bad experience with a transaction falling through prior to this with a dishonest agent, dealing with Jamie was a very helpful and he was always honest and forthright. The Branch Director, Paul Bent, and the broader team were also very helpful through the process. I thoroughly recommend Jamie and the KFH East Dulwich Team.

Daniel · 16 April 2025

★★★★★ 5/5

Google

We worked with Marina at KFH who was incredibly helpful and understanding - the same day we got into contact with Marina she was able to find us a new flat to rent that met all of our requirements (and more!) we can’t thank Marina enough for her help and amazing communication since singing our new lease. We’ve felt really at ease throughout this whole process working with someone so trustworthy. Would recommend KFH to everyone now! Thank you again Marina :) Lauren & Tommy

Lauren · 16 April 2025

★★★★★ 5/5

Google

Gresa was a legend and a joy to communicate with in the whole process!

Mikey · 16 March 2026

★★★★★ 5/5

Google

We had a great experience with KFH in general but in particular with Gresa. She showed us a house which we ordinarily would not have considered and after viewing 26 properties was the perfect one! She is very professional, responsive and genuinely cares about finding a great home for her clients. Couldn’t recommend enough.

Maxwell · 11 May 2026

★★★★★ 5/5

Google

Had a great experience with KFH - Toby in particular - during our recent property search in East Dulwich. Uniquely knowledgable on the market and willing to share it - thanks a lot!

Shane · 11 September 2026

★★★★★ 5/5

Google

Ivan helped us secure our new flat in North Dulwich and the difference he made was obvious. He was quick to respond and clear about every step, we genuinely got this flat because of him. Efficient, honest and easy to deal with. Highly recommended.

Carlos · 11 June 2026

★★★★★ 5/5

Google

I never written a Google review but I had to this time, Gresa helped me search for a house for me and my family, her attention to detail and attentiveness is outstanding. She makes a difference to everyone she meets, she really listened to what we needed and delivered. Can’t thank you enough.

Jeremy · 9 April 2026

★★★★★ 5/5

Google

Harry in the lettings team has been very helpful in making our move very smooth. His communication has been great and made the process a lot faster. Highly recommend going with Harry at KFH!!

Becky · 11 August 2026

★★★★★ 5/5

Google

Gresa showed my girlfriend and me several properties and has been helping us find a place. I really appreciated her level of professionalism and how much she cared. She listened to every need we had during our search and made sure all our requirements were met. We had a great experience working with her!

Natural · 16 March 2026

★★★★★ 5/5

Google

Have had a good experience on securing a rental property with Harry. He was helpful, friendly and answered all the questions we had. The communication from KFH has always been very good!

Jessie · 11 August 2026

★★★★★ 5/5

Google

Jamie was very calm, reassuring and didn’t make us feel rushed or pushed. There was none of the usual ‘we must have your offer by Monday’ stuff. He also let us visit a few times. I think we needed time to think it through and to get used to the idea. It’s worked out really well, we absolutely love the house, so thank you to Jamie and the team.

Caroline · 16 April 2025

★★★★★ 5/5

Google

We had a fantastic experience working with Natalia during our search for a new home. She was incredibly helpful from start to finish, always friendly, responsive, and accommodating with the multiple viewings we requested. Natalia made the entire process smooth and stress-free, and it was truly a pleasure dealing with her. We’re very grateful for her support and would highly recommend KFH to anyone looking for a new home.

Pia · 16 April 2025