Trusted Agent profile · London

Kinleigh Folkard and Hayward Lettings London reviews

4.9

★★★★★ Excellent

529 reviews across 1 platform

107 - 109 Lordship Lane, London, SE22 8HU

Kinleigh Folkard and Hayward Lettings's office in London, at 107 - 109 Lordship Lane, is rated 4.9 out of 5 across 529 reviews on 1 platform, including 529 Google reviews rated 4.9.

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4.9 / 5

529

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Would like thank Gresa and the team at KFH estate agent for all the hard work. For the professionalism and expertise from the very start to the finish in selling my house, Always keeping me appraised of the progress from viewings to the sale of my property, I would highly recommend KFH as a very capable and professional Estate Agent

Peter · 26 March 2026

Agent replied · 16 April 2026

Thank you so much for your kind words, Peter. We are thrilled to hear that Gresa and the team provided you with such reliable and professional service throughout the sale of your house.

5/5

Google

We recently had the pleasure of working with Victoria from Kinleigh Folkard & Hayward East Dulwich, and her professionalism and efficiency were exceptional throughout. She handled matters with our tenant with great care, clear communication, and a calm and friendly approach. Victoria went above and beyond to ensure everything was dealt with smoothly and promptly. It’s rare to find someone so dedicated and genuinely helpful in their role.

S · 26 November 2025

Agent replied · 16 April 2026

Thank you for sharing your experience Monk. We are delighted to hear about Victoria's exceptional professionalism and her supportive approach. Our team is dedicated to delivering reliable and quality service, ensuring smooth outcomes for our clients.

5/5

Google

We worked with Gresa whilst selling a property in East Dulwich. She made sure we were kept updated and informed throughout the process. Her attention to detail and willingness to keep the momentum of the sale really helped with what has been a very smooth transaction. Thanks again Gresa and team at KFH ED

Daniel · 16 March 2026

Agent replied · 16 April 2026

Thank you for sharing your experience, Daniel. We are glad to hear that Gresa's attention to detail and support made your sale smooth. Our team is committed to providing reliable and knowledgeable service to achieve truly successful outcomes.

5/5

Google

I had a very positive experience working with Ivan Moreira from the KFH East Dulwich branch. Ivan was consistently professional, punctual and well organised. His communication was clear and timely and he ensured the process ran smoothly from start to finish. A reliable and knowledgeable agent who I would happily recommend.

Nicholas · 16 February 2026

Agent replied · 16 April 2026

Thank you for sharing your positive experience with us, Nicholas. We are glad to hear that Ivan provided reliable support and clear communication throughout the process. As a team, we are dedicated to achieving truly successful outcomes for our clients. We appreciate your recommendation.

5/5

Google

I recently rented a flat through KFH East Dulwich and had a smooth, professional experience throughout with Ivan. Viewings were arranged quickly and the agent was very informative. Overall, I'm very satisfied and would definitely recommend them to anyone looking to rent in this area.

Sugar · 16 February 2026

Agent replied · 16 April 2026

Thank you for sharing your positive experience with us, Mae. We are glad to hear that you found our service smooth and professional. Our knowledgeable team strives to provide reliable support and achieve truly successful outcomes for our clients.

5/5

Google

Massive thank you to Jean Pierre! I have worked with many estate agents over the years, but he is the pick of the bunch. Incredible service throughout the entire process. If you’re looking for a new home, ask for JP!

Ricardo · 16 March 2026

Agent replied · 16 April 2026

Thank you for your feedback, Ricardo. We are happy to hear that you found our service incredible. Our knowledgeable team is dedicated to achieving truly successful outcomes for our clients. If you need any further support, please feel free to reach out to us.

5/5

Google

I had a great experience with Jp from Kinleigh Folkard & Hayward. He was professional, responsive, and very helpful throughout the process. He answered all my questions clearly and made the viewing and paperwork straightforward. What stood out most was his communication he kept me updated and was always quick to respond. The whole experience felt smooth and stress-free thanks to his support. I would definitely recommend working with him if you’re looking for a property through KFH.

Unique · 16 March 2026

Agent replied · 16 April 2026

Thank you for sharing your wonderful experience with us. We are glad to hear that our knowledgeable team provided you with clear answers and supportive communication. Our goal is to ensure a smooth process for our clients. We appreciate your recommendation and look forward to assisting you again in the future.

1/5

Google

Unethical practices We have been with KFH for 5-6 years as landlords and they have generally done a reasonable, bare bones job but we don’t ask for much so have never had reason to complain or praise. Until recently, they suddenly started charging us for rent and legal protection insurance at £45/month. At first I thought this was a mistake and so thought once raised it they would simply remove/ reimburse. Instead, they claim they sent us an email and as we didn’t respond it was deemed we opted in. Both me and my husband have looked through our emails to no avail. Regardless how is this even ethical or legal! Not only do they refuse to remove charge, they are telling me I’ve unknowingly locked myself in for 12 month! I have never heard of insurance you couldn’t cancel? Mind you the lease on our current tenants finishes in 8 months? I’ve researched such insurance and other agents are charging £25/month! I don’t know how to describe what they are doing other than a scam. Really shameful practice given the number of years we’ve been with them. As soon as I can I’ll be taking my business elsewhere.

Kim · 16 February 2026

Agent replied · 16 April 2026

Dear Kim, thank you for sharing your experience with us. I sincerely apologise for the frustration caused by the unexpected charges and the lack of communication regarding the insurance. Your feedback is invaluable, and we are committed to improving our service to ensure trust and reliability in the future.

5/5

Google

I had an excellent experience working with Gresa throughout the purchase of my property. From start to finish, she was highly professional, proactive, and consistently reliable. Her communication was clear and timely, she managed all parties effectively, and she handled issues calmly and pragmatically as they arose. What really stood out was her attention to detail and genuine commitment to seeing the transaction through smoothly. She was always one step ahead, which made what can be a stressful process feel well-managed and reassuring. I would have no hesitation in recommending Gresa to anyone looking to buy a property and would gladly work with her again in the future.

Ola · 16 February 2026

Agent replied · 16 April 2026

Thank you, Ola Akinyemi. We are thrilled to hear that your experience with Gresa was excellent and that her professionalism, proactive approach, and attention to detail provided you with a reassuring and well-managed process. Your kind words about her reliability and commitment truly reflect our customer-centric values.

5/5

Google

Harry is a very knowledgeable agent, although I didn't proceed with the flat in the end, he helped me a lot. 5/5 would strongly recommend.

Chris · 16 March 2026

Agent replied · 16 April 2026

Thank you for sharing your experience, Chris. We strive to provide reliable support and align with our clients' goals. If you need assistance in the future, please feel free to reach out to us.

5/5

Google

Ivan was super helpful when I was looking for a flat, very flexible with timings/virtual viewings etc and he made a normally stressful situation extremely straightforward

Alec · 16 February 2026

Agent replied · 16 April 2026

Thank you for your wonderful feedback, Alec. We're thrilled to hear that Ivan was super helpful and made your flat search a smooth success. Your experience reflects our commitment to our customer service, and we appreciate you sharing it with us.

5/5

Google

A good team led by an attentive, customer oriented and competent Lettings Manager, Ms Victoria Saunders in the East Dulwich branch. Victoria is exceptionally service oriented and known to go out of her way to assist.

Dharma · 27 October 2025

Agent replied · 16 April 2026

Thank you for your kind words, Dharma. We are pleased to hear about your positive experience with our attentive and knowledgeable team. Our focus is always on delivering reliable and quality support to our clients.

5/5

Google

Our experience with KFH East Dulwich when buying our first home has been absolutely brilliant. Jamie and the entire team have been super helpful, transparent and communicated with us at every step of the process. Jamie was in constant contact with the solicitors on both our side and with the sellers, pushing items along and ensuring the progress does not stall. We couldn’t have asked for a better team; Jamie really gives estate agents a good reputation.

Teodora · 24 July 2025

5/5

Google

If proactive, professional and excellent communication are attributes you need in an agency, then look no further than KFH East Dulwich. We were fortunate to have been looked after by Holly Gray in Lettings, and we couldn’t have asked for better in helping us find the right place to live. She was professional, caring, patient, and understood what we needed. Even after we found the right place, Holly was with us right through the entire process. Thank you!

Paul · 16 June 2025

4/5

Google

Very professional throughout and big thanks to Harry, he was very helpful and very professional

KaY · 2 April 2026

Agent replied · 16 April 2026

Thank you for your feedback, KaY. We're thrilled to hear that you found our service professional and that Harry was helpful and reliable. We appreciate your feedback and hope to welcome you back soon for an even better experience.

5/5

Google

Clement and Jean Pierre were super helpful and communicative! They helped us find the perfect place. Thankyou!

Polly · 16 March 2026

Agent replied · 16 April 2026

Thank you for sharing your wonderful experience with us Polly. We are glad that Clement and Jean Pierre were so supportive and communicative in helping you find the perfect place. We appreciate your feedback and look forward to assisting you again in the future.

5/5

Google

My partner and I were fortunate enough to have Paul Bent and his superb team for the sale of our three bedroom house as well as the purchase of our dream five bed property. Paul is exceptional and did exactly what he said he would on the valuation, the strategy and execution was amazing and he listened to what we were looking for and found the house of our dreams off-market. Jamie, Natalia, Sam and Ella are a credit to him and having dealt with all the agents in East Dulwich and the Village, I can honestly say that KFH are absolutely miles ahead of the other agents locally in Dulwich. Highly recommend them, thanks again Paul and the team.

Holly · 16 May 2025

5/5

Google

I recently purchased a house with my partner through KFH in East Dulwich. Jamie Neicho was the agent of the seller and he was exceptionally professional and helpful throughout the process. He handled the transaction very competently and was always very responsive and reassuring. Having had a bad experience with a transaction falling through prior to this with a dishonest agent, dealing with Jamie was a very helpful and he was always honest and forthright. The Branch Director, Paul Bent, and the broader team were also very helpful through the process. I thoroughly recommend Jamie and the KFH East Dulwich Team.

Daniel · 16 April 2025

5/5

Google

We worked with Marina at KFH who was incredibly helpful and understanding - the same day we got into contact with Marina she was able to find us a new flat to rent that met all of our requirements (and more!) we can’t thank Marina enough for her help and amazing communication since singing our new lease. We’ve felt really at ease throughout this whole process working with someone so trustworthy. Would recommend KFH to everyone now! Thank you again Marina :) Lauren & Tommy

Lauren · 16 April 2025

5/5

Google

Gresa was a legend and a joy to communicate with in the whole process!

Mikey · 16 March 2026

Agent replied · 16 April 2026

Thank you for the review Mikey. We are happy to hear that Gresa held good communication throughout the process. We are dedicated to providing reliable support and achieving truly successful outcomes for our clients.

5/5

Google

I never written a Google review but I had to this time, Gresa helped me search for a house for me and my family, her attention to detail and attentiveness is outstanding. She makes a difference to everyone she meets, she really listened to what we needed and delivered. Can’t thank you enough.

Jeremy · 9 April 2026

Agent replied · 16 April 2026

Thank you for sharing your experience, Jeremy. We are happy to hear that Gresa's attentive approach made a positive impact on your house search. Our team is dedicated to understanding our clients' needs and delivering quality results. We appreciate your kind words and wish you all the best in your new home.

5/5

Google

Gresa showed my girlfriend and me several properties and has been helping us find a place. I really appreciated her level of professionalism and how much she cared. She listened to every need we had during our search and made sure all our requirements were met. We had a great experience working with her!

Natural · 16 March 2026

Agent replied · 16 April 2026

Thank you for sharing your wonderful experience with us. We are glad Gresa's professionalism and understanding made a positive impact during your property search. We appreciate your trust and support, and we wish you all the best in your new home.

5/5

Google

Jamie was very calm, reassuring and didn’t make us feel rushed or pushed. There was none of the usual ‘we must have your offer by Monday’ stuff. He also let us visit a few times. I think we needed time to think it through and to get used to the idea. It’s worked out really well, we absolutely love the house, so thank you to Jamie and the team.

Caroline · 16 April 2025

5/5

Google

We had a fantastic experience working with Natalia during our search for a new home. She was incredibly helpful from start to finish, always friendly, responsive, and accommodating with the multiple viewings we requested. Natalia made the entire process smooth and stress-free, and it was truly a pleasure dealing with her. We’re very grateful for her support and would highly recommend KFH to anyone looking for a new home.

Pia · 16 April 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Kinleigh Folkard and Hayward Lettings's Google reviews

Questions about Kinleigh Folkard and Hayward Lettings London

How many reviews does Kinleigh Folkard and Hayward Lettings London have?

Kinleigh Folkard and Hayward Lettings's London office has 529 reviews across 1 platform: 529 on Google.

What is Kinleigh Folkard and Hayward Lettings London's rating?

Kinleigh Folkard and Hayward Lettings London is rated 4.9 out of 5 across all 529 reviews, and 4.9 out of 5 on Google from 529 reviews.

Where is Kinleigh Folkard and Hayward Lettings's London office?

Kinleigh Folkard and Hayward Lettings London, 107 - 109 Lordship Lane, London, SE22 8HU.

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