Trusted Agent profile · London
★★★★★
557 reviews across 1 platform
Station Approach, 1 Burnt Ash Hill, London, SE12 0AB
Kinleigh Folkard and Hayward Lettings's office in London, at Station Approach, is rated 4.9 out of 5 across 557 reviews on 1 platform, including 557 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Kinleigh Folkard and Hayward Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleBalen and Ramsay provided great support in the recent sale of our house. Johnathan and Kieran additionally were great handling viewings. From valuation through to exchange (with some drama along the way!) the team navigated us through with minimum stress. We got a great result and are excited for our upcoming move. Thanks a lot everyone!
4/5
GoogleWe recently sold our flat with KFH. They've been proactive, responsive, friendly and polite all the way through. The team has changed staff members while we have been with them but the service we've received has been consistent. We've found them to be competitive with their rates and to have that little extra reach during a time when the market is proving tricky to respond to. Thanks to all.
5/5
GoogleGrace Kossi-Lessa from lettings showed me around the property very lovely lady, answered my questions,polite good representative from the company.
5/5
GoogleHad a great experience with Micah whilst inquiring on a place. He was professional, communicated effectively and even accommodated a later time for me. Would recommend using Micah for looking for your next property.
5/5
GoogleReally efficient service, made renting a property very easy and reassuring. My letting agent was Sonny Oliphant and he was very professional at firstly finding me properties I might be interested in and then showing me round. He kept me abreast of every stage of the process and was always there on email or phone if I had any issues. Highly recommended
5/5
GoogleAmazing estate agents, would highly recommend using them. Very friendly and helpful staff. We met Jade at a property at the weekend who was so helpful and understanding about what we are after in a property to rent. In something that normally would be stressful Jade has made us feel less stressed about it all.
5/5
GoogleExcellent service and communication throughout my property search. My letting agent is Micah, he is very understanding and provide me with the property relevant to my exact requirements.
5/5
GoogleDanielle was fabulous. From the first phone call her customer service was excellent Thank you 😊 …
5/5
GoogleKyle Bolger has been taking care of us. He had been very caring, and very professional. Thanks him for his services
5/5
GoogleWe've recently bought a property through KFH Lee and have nothing but good things to say about the process. Even though KFH we're representing the seller they dealt with us in a prompt and responsive manner, helping both parties come to agreement. In a world where so many Estate Agents live up to a reputation, it was very refreshing to have a positive experience with both Tash and James.
1/5
GoogleUtter bunch of inconsiderate dangerous drivers in this branch. Today blocking exit to Lee train station with doors open on cars. Guy trying to leave does horn so they give him attitude and stares as if he is the problem. Will get a photo to add next time so all can see for themselves.
5/5
GoogleReally appreciate the help finding a place to live in London (twice now) from Kyle and Stephanie. When we needed to move, they were proactive in helping us find someplace that suited our needs and made the process smooth. They have been very helpful in answering all of our questions quickly, and I can’t recommend them enough if you’re looking to rent a property in the area.
5/5
GoogleGood communication throughout. Friendly and professional
4/5
GoogleMy sister and I found a great house with the help of Jade. She was really helpful, always available and extremely accommodating. She always remains in great contact. Would definitely be in touch with her again for future house hunting.
5/5
GoogleKFH were the selling agent for our house purchase and even though we weren't the client they were super helpful throughout the process - the sale would have fallen through without their help and professionalism. Highly recommended!
5/5
GoogleMelonie Farr, you couldn't have done more to help me find a home, and I was really impressed with your people skills and professionalism! Thanks so much.
5/5
GoogleSo happy that we have finally found a lovely new home for our family. We received excellent customer care from Jade Nash, she was very personable and quick to respond to all our queries. Thanks so much for all your help.
5/5
GoogleHave only just started looking at property but already Micah has made the stressful process of flat hunting less painful! Professional, proactive with excellent communication skills! A real asset to the agency.
5/5
GoogleAlthough I didn’t get the property I wanted, I have to say Micah Roye couldn’t have been anymore helpful. Literally had my back till the end, thank you again.
5/5
GoogleI received lovely service from Micah at KFH; any queries I had were answered with ease and all of my request were fulfilled. Thank you!
5/5
GoogleJenna was very helpful and professional throughout the process.
5/5
GoogleMicah Roye did a great job of communicating with us, touring us properties we were interested in and providing us with valuable information to support our purchase decision. I recommend his services at KFH.
5/5
GoogleI would need more stars for the amazing Jade. Was so friendly and helpful when we went to see a house the other day. Would explain every little detail and answer all my silly questions . Thank you again .
5/5
GoogleFiona and Micah have been very helpful and helping me find a please. I had to cancel and move our appointment several times due to feeling ill and they were very understanding!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Kinleigh Folkard and Hayward Lettings, London won Gold.
