Kinleigh Folkard and Hayward Lettings reviews in London

★★★★★ 5/5

Google

Superb service from Alex Da Silva at KFH! Alex went out of his way to help me find the perfect rental home. He not only gave me advice on what to offer, but what was a fair offer. He also advised on the legalities around renting properties, and went out of his way to make sure that I found exactly what I was looking for. He continued to check in with me via the telephone to make sure everything ran smoothly. If it was possible to give more than 5 stars for the service I was given, I most certainly would! It is very difficult to meet an Estate Agent of Alex's calibre, especially in London. If you want to have a good experience looking for your next rental home, rather than a stressful nightmare of an experience, I'd highly recommend that you contact Alex.

Tanya · 17 June 2022

★★★★★ 5/5

Google

We're very pleased with the service provided by KFH throughout our renting process. It was very seamless and organised - we managed to move into the new flat in 5 days after viewing. All made possible by great staff, expecially thanks to main negotiator, Harry Appleyard, who dedicated himself to make the renting process as quick as possible without any delay, which we really appreciated. He was a super star for us! We are very happy with the property we just moved in, and highly recommend the agency.

Mari · 17 June 2022

★★★★★ 5/5

Google

I have had a fantastic experience buying my first property through KFH, Emilia has been my agent throughout the process and was extremely helpful and friendly. Even after we lost a bid on our first property, she quickly helped us to secure a second property that matched exactly what we wanted within a few days. She is always willing to go above and beyond to accommodate our request for viewings and to answer questions promptly. I will certainly look to use KFH again for future property purchases.

Philip · 17 June 2022

★★★★★ 5/5

Google

It has been great to work with the Good Estate agent from start to finish. I was previously listed with another agent for over a year with minimal interest. Switching estate agents was the best decision I ever made, Emilia and the team made a difference from day one by getting us far more viewings then we had previously and offers on the table came between a months. Emilia easy to work with, excellent throughout my sale of my property, great service, always keeping me updated and we managed to complete very quickly with her help. If you are looking to sell your property then I would definitely recommend Emilia I honestly believe that if it were not her and her advice along the way that our chain would have fallen apart Fantastic! Good Estate Agent! Well done Guys at KFH

Michele · 17 June 2022

★★★★★ 5/5

Google

Thank you Josephine Fong! I would like to say a big thank you to Josephine Fong. She was fantastic. She understood exactly what type of property we were looking for and quickly …

Mary · 16 April 2025

★★★★★ 5/5

Google

Hello. I especially want to highlight and commend Bradley. He is truly a professional at what he does. Without his support, I might not have had the motivation to go through with the renting process. He’s trustworthy and provides clear, reassuring answers. My rating is not for KFH as a whole, but specifically for Bradley. One small suggestion, it would be great if he had a work mobile phone and checked emails more frequently 😁 Kind regards.

Abdullah · 16 May 2025

★★★★★ 5/5

Google

Josephine was really helpful dealing with the sale of my property recently .She kept in regular touch and answered queries promptly. .I would certainly recommend her and KFH in the future .

Valerie · 16 April 2025

★★★★★ 5/5

Google

We had an excellent experience working with Louis ! His professionalism, integrity and transparency was evident throughout the process. We appreciated his focus on our specific needs. Rather than just sending us every available listing, he thoughtfully presented options that aligned with our preferences, saving us time and effort; and responded flexibly to 'real -time' changes in the schedule and requirements as we learned the market. He provided honest and insightful answers to our questions, and if there was something he did not know, he made sure to find out rather than giving us incomplete information. We have not completed our search. Louis has provided solid value-added to our journey to date, allowing us to move at our own pace. We highly recommend him to others, and we will certainly continue to request his specific guidance going forward!

David · 16 April 2025

★★★★★ 5/5

Google

Donte was the one who helped me. He presented several flat options and explained everything clearly. Thanks to his detailed explanations, he eased my concerns and made the process smoother.

U · 16 April 2025

★★★★★ 5/5

Google

I had a fantastic experience working with Isabelle Roochove when buying a property. Professional, friendly, responsive, and made the process nice and easy. Would highly recommend!

Mehran · 16 November 2025

★★★★★ 5/5

Google

Bradley was super helpful with all the information about the flat and answered all of our questions extremely quickly and extremely informatively. Was great on the viewing and took all the time we needed as my mate was on FaceTime. Helped with sorting everything for a nice smooth move in date and is still on hand if we need him....thankyou!

Toby · 19 November 2023

★★★★★ 5/5

Google

KFH Battersea were amazing Estate Agents, they worked with me quickly and efficiently during the purchase of my first home. They always answered my questions and made it as stress free as possible. I would highly recommend them and especially Ina who was my Sales Assistant Manager She did an amazing job, called me to give me regular updates to ensure everything was on track. I couldn't have been happier with the whole process. Thank you

Annabel · 17 June 2022

★★★★★ 5/5

Google

I couldn’t recommend Donte enough! He made finding a flat so easy that on our first week we found it! He was so professional, responsive, and supportive throughout. Thanks!

Estefania · 16 April 2025

★★★★★ 5/5

Google

Naomi made finding a flat an absolute breeze. She was very accommodating on viewing times and was always quick to answer any questions I had about the property. I wouldn't hesitate in recommending her and her team if your hunting for a new property, and want great customer service.

Martin · 2 June 2024

★★★★★ 5/5

Google

Rita lead the sale for our flat in SW8. The timing could not have been trickier. After a very negative experience with another agent who had our property for October/November who had made no progress towards a sale in that time, Rita continued to keep in touch with us to check how things were going after having met with her earlier on in our process. We signed with her and KFH in December agreeing the contract with them pre-Brexit finalization. While the market picked up considerably in January, the impact of COVID was felt from February. Despite all this, Rita was able to secure a buyer even given low traffic/interest in our property by proactively suggesting it to buyers who ended up loving the place. The negotiations were long and difficult given COVID and the turbulence of the market but in the end we settled on a price both parties were happy with and the sale proceeded swiftly once fully agreed thanks to Rita pushing both sides. We should have gone with Rita and KFH from the very beginning in hindsight and wouldn't hesitate to recommend her to others trying to sell in these very tricky times. Thank you Rita and team!PositiveResponsiveness, Quality, Professionalism, Value

Ana · 17 June 2021

★★★★★ 5/5

Google

I used KFH to find and buy a new home in Battersea. Ina from the Battersea office was my "go-to" person. She was very impressive, having a great knowledge of the area (she actively listened to what I wanted to buy, and took me to see various properties which were all of interest - rather than doing what some estate agents have done before, which is to ignore what I want and take me to properties they want to sell me!). Throughout the buying process Ina was the stand-out person who was incredibly responsive, and very good at managing and coordinating often chaotic solicitors in order to get the sale through before the SDLT deadline. She did an enormous amount of work behind the scenes after the sale was agreed and I'm very appreciative. She was also uplifting to work with on what can be a very stressful life experience. Lastly, whenever I spoke to anyone else in the office they were always very "on it" and personable. I'll use KFH to sell & buy next time - highly recommend!PositiveResponsiveness, Quality, Professionalism, Value

William · 17 June 2021

★★★★★ 5/5

Google

Thank you so much Rita Glover @ Kfh Battersea, we had our house on the market for 8 months decided to appoint KFH as a joint agent. From the moment Rita came along and looked at our property she had a positive professional outlook towards selling it. Many viewings were set up which was fabulous. The most wonderful thing our house was sold within 3 days of being with KFH by Rita. The after care was also exceptional we definitely recommend KFH Battersea. Once again thank you Rita Glover and her team for such a wonderful experience. Francine & Giles Lightfoot

Francine · 17 June 2021

★★★★★ 5/5

Google

What a fantastic experience with KFH who have been absolutely brilliant from listing to sale....Right from the beginning they gave me confidence with a very different and fresh approach to selling my flat. In particular a huge thank you to Ina, who managed the viewings and sale and was always available and responsive and really put in the effort with clear and consistent communication at all stages. The team are super efficient, proactive, friendly and reliable and always willing to help and deal with any queries or issues very quickly. I definitely recommend them. Thank you Ina and KFH!!!!!

Lady · 17 June 2021

★★★★★ 5/5

Google

Emilia has been so helpful in our house hunting process with her excellent knowledge of the Battersea area and the selection of properties she has shown us. She has reached out on numerous occasions with properties that match our criteria and has been available to show us them whenever we have asked and we really appreciate her help in finding us our home!

Grace · 17 June 2023

★★★★★ 5/5

Google

When it comes to looking for houses in London, we all know it can be a stressful time, the KFH team, and in particular Bradley made it a breeze. Bradley consistently offered exceptional customer service in a friendly welcoming tone whilst executing a professional flawless operation.

Samuel · 12 June 2024

★★★★★ 5/5

Google

Emilia from KFH is an absolute star. Excellent communication, knowledgeable about the property, and incredibly proactive throughout the whole process. Highly recommend.

Michael · 16 November 2025

★★★★★ 5/5

Google

Donte was fantastic in helping my partner and I find our new home, communication was fantastic and he was always available when needed.

Spudomania · 16 May 2025

★★★★★ 5/5

Google

Alex has been nothing short of the model professional in aiding our search for a property. From conducting a virtual tour on our behalf, to explaning the renting process and finalising the administration and paperwork, Alex has ensured we participated within a seamless, smooth and trustworthy renting process. I would recommend KFH to property searchers, and encourage them to 'ASK FOR ALEX' if they have the chance.PositiveProfessionalism

Tomas · 10 January 2023

★★★★★ 5/5

Google

Leon is an absolute legend, he helped us secure a flat in a short amount of time, he was extremely helpful and communicative throughout the whole process. He’s been super friendly and made sure that we were happy with our flat, and once we were in made sure we were comfortable! Would highly recommend KFH

Courtney · 19 November 2023