5/5
GoogleDan Todd was first class throughout the whole process. We will definitely be reaching out to him when we are ready to sell.
Trusted Agent profile · London
Kinleigh Folkard and Hayward Lettings London reviews
★★★★★
333 reviews across 1 platform
58-60 Tooting High Street, London, SW17 0RN
Kinleigh Folkard and Hayward Lettings's office in London, at 58-60 Tooting High Street, is rated 4.8 out of 5 across 333 reviews on 1 platform, including 333 Google reviews rated 4.8.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleThank you KFH, in particular Muhammad, for the smooth process of finding a rental flat for us. The team was always quick to respond and very professional. Would recommend!
5/5
GoogleThank you so much. We found a place we really liked just after Christmas, had the viewing on 2nd of January, moved in on 15th of January! The process was super fast and easy, I don't remember ever having such a positive experience with an agency! Huge thank you to our agent Kayleigh Murphy, she was on the phone with me all the time, making sure everything is smooth as possible. 3 weeks in our new home and we are super happy1
5/5
GoogleI’ve dealt with a lot of estate agents over the years, and honestly, Kinleigh Tooting is, without a doubt, the very best. Kayleigh was fantastic through every step of the process, and nothing was ever too much trouble. Brilliant service and I would highly recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleI can't fathom the high score on Google based on my own experience and that of the residents of the block of flats they look after in Tooting. An absurdly pathetic ability to deal with any issues, which when raised with the appropriate staff are regularly ignored completely. They'd make the cartoon capitalist man from the game Monopoly blush with their ability to charge large amounts of £'s for the most simple of tasks. Glad we don't use them anymore. Stress levels down, £ levels up. To be fair, there are pretty much no good letting agents out there in the UK, but KFH have definitely done their best to be the benchmark of useless rip-off merchants that other letting agents can aspire to. Admirable.
Agent replied · 11 January 2025
Hi Rich, Thank you for taking the time to review us. I am sorry to hear that the service received during your tenancy did not meet with your expectations. If you would like our client liaison team to investigate further or would like to offer suggestions on how this service could be improved then please do email clientliaison@kfh.co.uk . Kind regards, KFH
5/5
GoogleExcellent service. Very professional and transparent. Zak, Shania, Amy and Antony were especially helpful. Good communication. I would definitely use them again.
5/5
GoogleDelighted with the result that Morgan was able to help us achieve. Professional and personable Morgan made the sales process as pain-free as possible. I would happily work with Morgan and the team at KFH again.
5/5
GoogleMy partner and I recently bought our first flat through KFH Tooting branch. We appreciated Leon’s diligence and honesty. He was reliably cool calm and collected and made the stress of buying much easier. We’d thoroughly recommend Leon!
5/5
GoogleAfter using a couple of different estate agents to find a property to rent in South London, KFH were miles above the rest. Marta was personable and extremely responsive throughout the process and we secured the property quickly. I would recommend Marta and KFH Tooting to any renters looking for a hassle-free and professional service.PositiveResponsiveness, Professionalism
5/5
GoogleAlways the best estate agents - would highly recommend! Silas has been incredible through our whole sale process.
5/5
GoogleKFH Tooting branch helped make my first purchase of the house, and I was quite pleased with their service. We had a lot of delays due to chains, and Silas (from KFH) kept me informed at all times. He would answer the phone whenever I called and made sure all my questions were answered. Found the whole house buying process simplified thanks to their team who guided me.
2/5
GoogleSuboptimal management. We live on Tooting high street and KFH manages the buildings we're in. They've failed in different areas: -Communication: takes ages to have answers from them, almost all tenants have to communicate one single demand so we can finally have a reply. -Dismissive: whenever there is an issue affecting many tenants, KFH almost always tries to imply that those issues are for tenants to solve, eventhough it does affect the whole building. - Rude customer service. - No transparency. - Bad management of the building we're in. Always wait for an issue to become a disaster before stepping in. I'm a very objective person and have rented a lot in London, but one this to take away from this experience (shared by myself and the tenants of my building): I would reconsider renting or buying any place managed by KFH.
5/5
GoogleKayleigh has provided an exceptional service to me and my family. She exceeded excellent customer service and support. Because of all her hard work and determination, I would most definitely refer friends, family and any member of the public to KFH in the future. 😊👍 Well done Kayleigh, I really hope you get an appraisal. We will enjoy our new home. Thank you
5/5
GoogleWe had a great experience with KFH in Tooting. Kayleigh was really helpful throughout the process and made the whole process easy and stress free, was always quick to communicate with us and reassure us about anything.
5/5
GoogleMyself and my partner recently rented a flat via Kinleigh Folkard and Hayward in Tooting. Kayleigh was extremely approachable, friendly and easy to communicate with. She made the whole process much easier and more efficient for us.
5/5
GoogleI was/am looking for furnished flat/house for myself and KFH team helping me well to find it out. I would particularly mention Loveisha Roman, who’s working with KFH team and showed me some properties. She’s a good professional lady. I like her polite attitude, and depth of knowledge she has regarding properties. Best thing is that she keeps in contact with you and replies promptly. Best wishes for her 😊 I hope I’ll manage to get a decent accommodation.
5/5
GoogleExcellent service, Dan secured a buyer within a week, in an extremely tough market. Was kept updated throughout the whole process, big thanks to Anthony and Gem as well, overall a brilliant team - recommend 100%
5/5
GoogleYou’re not supposed to like estate agents are you? But I found KFH helpful, knowledgeable and human. Thanks to Eden and all the team for an excellent experience.
5/5
GoogleKFH Tooting helped with the sale of my property and the purchase of a new one. They were all lovely and professional, keeping me up to date on a regular basis. In Particular, Danielle Reid was great - really efficient and always available to help answer any queries. Would definitely sell with them again!
5/5
GoogleKayleigh at KFH Tooting was incredibly helpful and friendly throughout the process of signing our tenancy agreement. Couldn't recommend her more!
1/5
GoogleThe letting assistant manager was very rude and impolite and he swore at me and called me name for no reason Aaron Brown Don’t recommend this place
5/5
GoogleEden and Anthony were brilliant with my flat search. Whilst I didn't find with them they were attentive and professional at all times. Certainly recommend their services.
5/5
GoogleAlthough we ended up having to go with a different agency, KFH Tooting has been an absolute pleasure to work with. Monika is by far the most helpful, hard working and competent letting agent I have ever had the pleasure of communicating with. I could recommend them, especially Monika, to anyone who's looking for a place in or around Tooting!
5/5
GoogleWe 100% recommend Sean Fitzpatrick from KFH - Tooting Broadway he found us our perfect flat to rent. We had viewed a few flats with other estate agents but he recommended this one and it was great. He has provided us an excellent level of service during the property search and I would highly recommend dealing with him. Michelle
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