Kinleigh Folkard and Hayward Lettings London reviews

★★★★★ 5/5

Google

We just rented our property through this agency, and the whole process was excellent, largely thanks to Danica Macnab who was really brilliant. Danica is a true professional. She is very responsive, friendly, and consistently went the extra mile to assist us. Although there were a few challenges along the way, she handled everything calmly and efficiently, taking a lot of the stress off our shoulders. After many years of letting our property in London, this has easily been the best service we have experienced. Danica’s dedication truly stood out. If I could give more than five stars, I wouldn’t hesitate. Really grateful for all her help!

Emma · 16 July 2025

★★★★★ 5/5

Google

We highly recommend KFH. Ellis Cruise and Joe Newson are incredibly personable, supportive and experienced - they helped us navigate a somewhat tricky probate purchase and were so reassuring and transparent, which really supported us as first-time buyers. From the first viewing with Ellis to both Ellis and Joe helping to get the seller's solicitor to be more proactive, a very positive experience.

Haydn · 2 April 2026

★★★★★ 5/5

Google

I had the distinct pleasure of engaging Danica Macnab MARLA for the rental valuation of my two properties, I was exceptionally impressed by the calibre of her service. Danica exemplifies professionalism, her approach was prompt, articulate, and impressively efficient throughout. Communication was consistently clear and courteous, instilling confidence at every stage of the process. Her assessment was both thorough and precise, reflecting deep market knowledge and sound judgment. I would unreservedly recommend Danica to any landlord seeking a highly competent and trustworthy letting agent. Her expertise truly distinguishes her in the field. Thanks Syed Hussain

The110 · 14 May 2025

★★★★★ 5/5

Google

Ellis is a charming professional. He has gone over and above in every interaction. Ellis is quick at responding, handled every situation with ease, kept me abreast of all developments and regularly checked in without being intrusive. He has listened, understood and found the property I was looking for, at an unbeatable price. A win win for me, KFH and the seller. Even my parents are impressed! He is a tremendous asset to KFH and I feel so lucky to have him help me navigate this process. Thank you Ellis!

Alicia · 16 April 2025

★★★★★ 5/5

Google

We were pleased with the excellent service and professional assistance offered by KFH and the team led by Danica Macnab (Lettings Branch Director). Danica and Edoardo are tremendously hardworking individuals that were a pleasure to deal with. Danica is dedicated to her work and offers a wealth of experience in her role - KFH are committed to achieving the best possible outcome for their clients. We thank Danica and the KFH team under her command for the positive end result; a result that ultimately led to mutual satisfaction for all parties concerned. John Kamenou Director - Fremont Horizon Ltd

John · 16 April 2025

★★★★★ 5/5

Google

I recently had the pleasure of working with Edoardo from KFH, and he completely shattered the negative stereotypes I had about property agents in London based on what I heard. Despite having to view the property remotely and moving to London for the first time -- which brought about several challenges, Edoardo made the entire process feel easy and stress-free. He was always incredibly accommodating, at one point, even though we had already signed the contract, he took the time to visit the property with a tape measure to give me exact measurements of some specific areas that I needed! What really stood out was Edoardo’s endless patience. I asked countless questions about every detail imaginable, and he was always patient with me and tried to be helpful. Thanks to his dedication, everything went smoothly, from the initial viewing to having our offer accepted to signing the final contract. If you’re looking for a property agent who genuinely cares about helping you find the right home, I highly recommend Edoardo and KFH!

Leena · 16 April 2025

★★★★★ 5/5

Google

Just rented a flat through this agency and the experience was outstanding, especially thanks to our agent, Edoardo. In a time when finding a place to rent in London feels more difficult than ever, having someone like him by our side made all the difference. Edoardo has been incredibly professional, polite, and always available, even at odd hours, to help us sort things out quickly. Despite a few hiccups during the process, he was always there to make things easier and less stressful for us. After many years in London, I can honestly say I’ve never received such dedicated and thoughtful service. If I could give 6 stars, I absolutely would. Huge thanks again to Edoardo for the amazing job, we truly appreciated it!

Gianluigi · 16 April 2025

★★★★★ 5/5

Google

I had such a great experience working with Edoardo Secondi at Kinleigh Folkard & Hayward. From start to finish, he was professional, friendly, and incredibly helpful. He really listened to what I was looking for and never made me feel rushed or pressured. Edoardo was always on top of things - quick to respond, super organised, and great at keeping me updated throughout the process. What I appreciated most was how honest and straightforward he was. It felt like he genuinely cared about helping me find the right place, not just closing a deal. Buying or renting can be stressful, but having someone like Edoardo in your corner makes all the difference. I’d absolutely recommend him to anyone looking for an estate agent who’s knowledgeable, reliable, and easy to work with. Thanks again for everything, Edoardo!

Yakir · 10 April 2025

★★★★★ 5/5

Google

Was very relieved to have the services of Danica and Edouardo as they swiftly secured me a short term rental for my house when the sale fell through last minute. They found very suitable tenants and supported me to make sure the process was straightforward and efficient. Many thanks! EDIT: I'd also like to say a big thank you to Joe and the sales team who managed to sell my property during a difficult period for the property market. We experienced multiple sales falling through for all manner of reasons, but Joe and the team just got back up and stuck with the mission. So thanks for getting me a good price at a difficult time!

Wendy · 19 March 2025

★★★★★ 5/5

Google

Bought the house recently. Ellis was our sales agent. Very professional, straight forward, direct and super helpful! Thank you 🇺🇦🇬🇧 …

Niigata · 26 December 2025

★★★★★ 5/5

Google

Danica Macnab was enormously useful and I couldn’t recommend her more

James · 16 February 2026

★★★★★ 5/5

Google

Edoardo, Danica and the team at KFH were very professional and always proactive in their communications. A pleasure to work with and highly recommended!

Lisa · 16 October 2025

★★★★★ 2/5

Google

I worked with an agent from this office to find a new place. While the place was nice, he promised things to be put in after renovation which didn't happen after I moved in. Should have been more diligent with my offer letter but it's kinda sad that agents would sell a place by saying something that wasn't even true in the first place.

Vikas · 26 December 2025

★★★★★ 5/5

Google

Edoardo was incredibly helpful & responsive when we were searching for a property to let and through the tenancy and after we moved out, would recommend.

Sam · 16 September 2025

★★★★★ 5/5

Google

Danica Macnab & Bronte Paul have been fantastic in supporting us in renting our flat. Their knowledge of the local market and network of contacts provided us with excellent offers and allowed us to secure a great tenancy in a challenging timeframe. Their proactive approach and attention to details ensured a smooth process from instruction to move in date. We’d recommend Danica and her team as trusted advisors and experts.

Robert · 16 April 2025

★★★★★ 5/5

Google

I had such a positive experience with my estate agents, Danica and Edoardo. They were both professional, prompt, and attentive throughout the entire process, always making sure everything was handled smoothly and efficiently. Their communication was clear and reliable, which made the whole experience stress-free. I truly appreciated their dedication and support, and I would highly recommend them to anyone looking for a trustworthy and professional estate agent team.

Javeed · 16 October 2025

★★★★★ 5/5

Google

Great service as always from and the KFH Lettings team Queenspark. Milan, Daniko & Eduardo deliver a very professional, enthusiastic and solution orientated lettings service - working diligently with all parties to help secure a successful result for all parties. Furthermore they are a pleasure to deal with! Look forward to all future business initiatives.

Patrick · 16 February 2026

★★★★★ 5/5

Google

We had a faultless experience working with Ellis on the purchase of our first home. He was warm, genuine, and kept us well informed throughout the entire process, making everything feel as smooth and stress-free as possible. We couldn’t be happier and would highly recommend him!

Sarah · 2 April 2026

★★★★★ 5/5

Google

From the minute Danica took over the office things went in such smooth and trouble free manor. I have been working with this lovely lady and her team for nearly a year now it is such a pleasant and trouble free dealing because of the professional skills of Danica I highly recommend Danica and this amazing team to anyone looking to rent their property.

Max · 16 April 2025

★★★★★ 5/5

Google

KFH has a nice selection of houses in the area. Ellis is an amazing agent: got our briefing straight away, showed relevant properties and worked at the highest level possible between ourselves and the seller. I was really impressed by his consideration and care with us the buyers. Highly recommend his services.

Renata · 16 August 2025

★★★★★ 5/5

Google

Our agent Eduardo Secondi helped us fine short term accommodation at short notice and provided a very good standard of service. KFH also did a good job of ensuring our case was covered when Eduardo was out of office, and made the process as straightforward as possible. Their e signing system also made finalising the paperwork a lot easier.

Chris · 16 April 2025

★★★★★ 5/5

Google

We were looking for a flat in Queen’s Park area, we manage to secure a property with agent! Two days before receiving the keys the landlord apparently took the property of the market. We went to see Danica and her team that KFH, Queen’s Park office and explain the situation, and with in a day found as a beautiful and well located flat in the area. In 5 days all the check’s where complete and signed. We are so happy that we came across Danica and Bronte at KFH! The communication was brilliant and the process was smooth. Thank you Danica & Bronte ❤️

Anca · 18 May 2024

★★★★★ 5/5

Google

I chose KFH based on other google reviews and I’m glad I did. Danica Macnab and Edoardo Secondi were very attentive and assisted me with all questions letting out my property. They responded quickly and were able to advise on any questions I had. I would highly recommend KFH to anyone looking to let out a property.

Robert · 16 April 2025

★★★★★ 5/5

Google

We had a exceptional experience with this rental company. Danica Macnab and Edoardo Secondi have been amazing. Communication was always clear and fast, and they were genuinely helpful and reliable throughout our tenancy. Everything was handled with care and professionalism. Couldn’t have asked for better support, highly recommend!

Timothee · 16 July 2025