Kinleigh Folkard and Hayward Lettings London reviews

★★★★★ 5/5

Google

Fantastic end-to-end experience as tenant. Thanks to Jack for his reactivity and professionalism

Simon · 19 March 2026

★★★★★ 5/5

Google

KFH has managed my property for the past twenty years. My sincere thanks to Colin and his team for the efficiency and smooth transition from tenancy to tenancy. Several years ago, I engaged KFH to manage the property and was pleased with how all concerns and requests made by the tenant were responded to quickly and professionally. When I decided to sell the flat, I engaged KFH once again. Adam guided me through the initial aspects of selling and Zurenu walked me through the marketing, accepting the offer and the closing. Throughout this process Zurenu has answered questions promptly, liaised with others when necessary and kept me informed as to what was happening. I highly recommend this team at KFH.

Kathy · 13 March 2025

★★★★★ 5/5

Google

Colin and Randall are fantastic and helped us secure great tenants! From the start they gave an honest appraisal of our property, what it would achieve in the current market (and they delivered on the price) they were so helpful and efficient with the handover and changing of our new tenants, I would highly recommend them.

Katie · 26 March 2026

★★★★★ 5/5

Google

Randall was amazing helping and giving me advice. He was very helpful and was happy to help with anything I needed to know! Great communication to

Yasmyn · 16 October 2025

★★★★★ 5/5

Google

Had a great experience with the folks at KFH. Highly recommend Sam Miah. He was a consummate professional from start to finish.

Sasha · 12 November 2025

★★★★★ 5/5

Google

We were very happy with the great service provided to us by Luke Galonis when we began renting in the area. As we were new to the London rental market, we were fairly overwhelmed with the amount of paperwork required - he was a very reassuring presence to have on our side, and quick to respond to all our queries! Would definitely recommend to others looking to rent in the area. Thanks Luke!

Catherine · 16 April 2025

★★★★★ 5/5

Google

Liked the experience, everything went smooth and professional. Big thanks to Bronte helping me land a place to rent

Софья · 13 October 2025

★★★★★ 5/5

Google

I would like to thank Randall, the agent who dealt with my case. Thanks to him and his unfailing determination, and above all his immense professionalism, I now have the pleasure of living in a wonderful flat. We encountered a few obstacles during the process, but Randall did everything he could to ensure that everything went smoothly. I have rarely come across such a dedicated and human person. I would recommend this agency without hesitation. Many thanks again!

Violaine · 25 July 2024

★★★★★ 5/5

Google

I had my rental viewings with Randall. He was incredibly helpful, he only sent me suggestions that actually met my criteria, was very proactive in trying to get access to properties for me and even did a virtual viewing of one property for me while I was away. An absolute gent and couldn't recommend him enough.

Luke · 12 November 2025

★★★★★ 5/5

Google

I have been working with KFH for a few years now and this year they helped me with the letting my property. Collin has been great throughout the process, listened to my requirements and persevered till we got the right fit despite a number of offers on the table. Randall has also been fantastic, always on point for any queries and extremely efficient with paper work. I'm very pleased with the service provided. Thank you, much appreciated.

Gregoria · 25 July 2024

★★★★★ 5/5

Google

Our recent experience renting with KFH has been great. Randall in particular was extremely helpful - he supported us through challenges with previous agents, was consistently responsive, and always took the time to reassure us whenever issues arose. Thank you for all your help!

Eloise · 16 February 2026

★★★★★ 4/5

Google

In my efforts to find a flat a few months ago, Randall at KFH was responsive, professional, and good to deal with. Although there was a miscommunication resulting in an unnecessary journey, the experience was a good one, and resulted in my finding a property.

Richard · 16 January 2026

★★★★★ 5/5

Google

I recently completed my move with Sam. The whole process was seamless, and I cannot praise Sam and KFH team enough for the service, and responsiveness. I would use this team again, and have already recommended KFH to friends.

Liam · 16 February 2026

★★★★★ 5/5

Google

Zurenu Surendrakumar, Adam Cohen and the KFH Belsize Park team were very helpful throughout our entire property purchase process. We saw multiple properties with them and they offered great advice on the market and the buying process. Upon submitting our offer, Zurenu was kind enough to arrange access to the flat prior to exchange on more than one occasion so we could speak with tradespeople about the work we planned to undertake. Zurenu was always quick to respond to emails and facilitated requests throughout conveyancing. We are very grateful to them for making the process so smooth and connecting us with all the right people to complete the various legal processes. We are delighted with our new flat and appreciate all the support provided. Thank you to the KFH team!

Alice · 15 February 2024

★★★★★ 5/5

Google

Highly recommend working with Jonathan and team ! Jonathan was incredibly helpful in closing our purchase, providing realistic timelines and an honest assessment of the property’s features. His experience guided us through the process smoothly, ensuring everything was well-coordinated. We look forward to working with Jonathan and team again !

Sanal · 16 April 2025

★★★★★ 5/5

Google

Fantastic service from Sam Miah! He was professional, responsive, and was very knowledgeable about the letting process. Really appreciated his clear communication and helpful approach throughout. Highly recommend!

Z · 9 April 2026

★★★★★ 5/5

Google

I want to say was how much I appreciated the effort put into this sale by Daniel Levy. There were so many ups and downs, so many false dawns, but Daniel remained positive, resourceful and very much on the ball throughout. Ultimately the sale did not go to Daniel‘s client but thanks to Daniel’s efforts, we achieved a better price than we would have done had without his involvement. So, many thanks to KFH and the professionalism of their negotiator.

Michael · 16 June 2016

★★★★★ 5/5

Google

My husband and I recently leased a property from lettings negotiator Harry Blake and we were both very pleased with how he treated us, and of course we are thrilled with our new flat. Harry was patient in explaining the area to us as well as the rental system (we are not from the UK). We found him to be generous with his time. He showed particularly good diplomatic skills as he had to deal with multiple parties including the property developer, a managing agent and the reference agency. I would highly recommend Harry.

Victoria · 16 June 2016

★★★★★ 5/5

Google

I took a flat through Sam Miah and I could not recommend him enough, he took his time to explain the rental procedure and showed patience throughout as it was my rental property!

Arif · 16 February 2026

★★★★★ 5/5

Google

Colin and team have managed the rental of my flat in Chalk Farm for almost 10 years - they have consistently provided an excellent and professional service, positioning a high calibre of tenants back to back - whilst offering continued support and advice along the way.

Piers · 16 April 2025

★★★★★ 1/5

Google

You are in your thirties, Now that you have a baby who is almost one, you start your search of a two bedroom place to buy. months and months every Saturday is filled with viewings and your baby probably thinks this is how life normally is. Finally you find a place you love, you make an offer and it gets accepted!! You are over the moon. You come home and dance out of excitement. Your baby does not get it but understands there is something nice going on. She will have a room after-all. You get asked some documents for the process to start and you send them immediately. You try to sort your mortgage and solicitor at the same time, too. Well these are hard but necessary steps to take. Everything is normal until now. But here comes the sickening part! Alina, the sales negotiator you worked with so far who is a lovely lady by the way is away for the week and leaves her assistant to take care of paperwork for her. They need your solicitors details to write the offer accepted letter. First thing Monday morning you email the details of your solicitor to that assistant. You have hours long mortgage application meetings with the broker afterwards and they have all your personal and bank details at that point. Peter West the assistant does not write back to you at all on Monday. Tuesday he is still quiet. You write a follow up email. No reply. Wednesday he writes back that he needs to contact the seller and wednesday night he asks you to call him. Yes unfortunately you are correct! In the meantime, even though your offer was accepted he did not care about his manager, did not care about you or your hopes and dreams, did not care about work ethics and did not care about the reputation of the real estate agency he works for and he kept on showing the flat to others, found a cash buyer of course and on the phone he says, “there is another flat, why don’t you look at that?”Yes there are thousands of flats all over the uk but is this fair to us? Is it fair to his superior? Is it ethical? Our mortgage application is accepted now with the flat gone missing. Couldn’t Peter show other flats to the cash buyer? Was the one with our accepted offer the only one they had in all of kfh? I feel so disappointed with the system and I think kfh needs to sort this out if it wants to prevent its reputation from being tarnished. Make things right!

Sedef · 25 August 2023

★★★★★ 5/5

Google

I recently went through the process of renting a flat and it was a dream working with KFH vs other competing agents. I specifically worked with Randall, who went above and beyond to make this as easy of a process as possible, and was immediate and prompt in responding to questions. I would definitely recommend working with this team and would use them again if I were to move house again.

Annalisa · 16 March 2024

★★★★★ 5/5

Google

Sam M is an absolute gem. He was extremely communicative and guided us through the letting process with kindness and expertise. Huge thanks to him and the team, a real standout among letting agents!

Celeste · 16 January 2026

★★★★★ 5/5

Google

Harry couldn’t have been more helpful in helping myself and 2 flat mates with our move to Hampstead! For two of us it was our first time renting so we were new to the whole process but he helped us through, every step of the way. A beautiful flat in an incredible location, we couldn’t have asked for more. We can't thank Harry (and all those at KFH) enough for making it such a great experience.

Sarah · 16 June 2016