5/5
Yasir went above and beyond helping us find new tenants and in helping me ensure the flat was ready for them to move in. Really helpful nice chap.
Trusted Agent profile
★★★★★
422 reviews across 1 platform
45 The Mall, London W5 3TJ
Part of Kinleigh Folkard and Hayward, see every office.
Kinleigh Folkard and Hayward's London office at 45 The Mall is rated 4.8 out of 5 across 422 reviews on 1 platform, including 422 Google reviews rated 4.8. Checked 9 October 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Yasir went above and beyond helping us find new tenants and in helping me ensure the flat was ready for them to move in. Really helpful nice chap.
5/5
Martin and Chris made every effort to ensure our purchase was as smooth as possible. They proactively followed up with both our solicitors and the seller's solicitors to confirm progress was still being made. I would highly recommend.
5/5
Having experienced excellent advice and communication throughout the entire renting process by Aman Shahid I would highly recommend KFH as a letting company. Aman was always available to answer any queries and made this process very quick and easy.
5/5
Aman Shahid has been an amazing business partner to work with. His humble nature, punctuality and detailed knowledge about the property is really helpful. Cheers to his positive energy we secured a unit at a record speed. Cheers!
5/5
Alisha was very helpful with finding me a flat to move into smoothly and efficiently. She went the extra mile to let me see the flat I wanted again just before confirming it so I can could feel at ease that it was what I wanted.PositiveQuality
5/5
Peter is very nice, helping my family to rent recently. Nice service and recommend to use KFH to rent.
5/5
Jan was really friendly over the phone and so patient to listen to all my needs, I’m looking forward to start viewing the properties.
5/5
Alisha was AMAZING throughout our property search and offered help at every step of the way. Her team and branch also helped out while she was abroad and everything was so efficient! We've now got a lovely new home thanks to Alisha, Barney, Samy and Joanna at KFH Ealing :)
5/5
Massive thank you to Martin and the team at KFH for assisting on a purchase which had a number of issues thrown up and was picked up by Martin or a team member swiftly with a response back within a few hours, definitely recommended.PositiveResponsiveness, Professionalism
5/5
Very pleased with the service I receive from Dominic Wallis and his team. I definitely recommend for his broker services. The entire process was on point and fast and helped me secure a good offer.
5/5
Jake, Martin and the team at KFH were great at progressing the sale of our property and we would definitely recommend them. Thanks
5/5
Kevin Hurley from KFH's financial services department helped us to obtain our mortgage and his service was fantastic. He acted quickly and competently at all times. He dealt with numerous deadlines and surprise changes that cropped up. He helped make the mortgage process as smooth as possible and I would happily recommend him.
5/5
The sale of my flat was the second time I have dealt with KFH and again they were courteous and efficient. As a demanding client, Martin is very professional and was able to cope extremely well with my many questions and enquiries. Thank you!
5/5
Martin Sharp was very helpful in our search and showed genuine interest in helping us. He diligently suggested and showed us suitable home alternatives. Martin was very knowledgeable of his area and the homes and he patiently responded to our queries. Highly recommended!
5/5
Alisha was very helpful with finding me a flat to move into smoothly and efficiently. She went the extra mile to let me see the flat I wanted again just before confirming it so I can could feel at ease that it was what I wanted.
5/5
Fawaz was very helpful to us in finding a new home for us. Guided us in the right way and helped us secure a good property for rent. Highly recommended.
5/5
The service was appreciated. We are new in the UK and not too familiar with the housing market. Marvelous was responsive to our enquires and he proactively made recommendations based on our background and requirement. Thank you for his patience :)PositiveResponsiveness, Quality, Professionalism
5/5
Peter has been great with staying in touch and always being available to answer our questions.
1/5
I originally left a very positive review for one of the KFH agents. After moving in, I’d like to retract my statement. The agency seemed to deliberately omit critical information about the property, leading us to make a decision to rent the place based on false assumptions. Once the contract was signed and we raised some concerns (the reality of the state of the property didn’t match what we agreed to), they essentially said “no takesies backsies” and ended it at that. The property wasn’t ready to be moved into when our tenancy began, and parts of our contract weren’t fulfilled until two months into the tenancy. I wouldn’t recommend working with KFH to anyone.
5/5
Mine was a challenging sale: purchaser and onward had different ideas on dates. Chris was helpful through out and really earned his stripes. Sometimes it helps to pay for professionals rather the do it on the cheap: this sale simply would not have happened without someone driving it through.
5/5
Spoke to bellal on the phone about an apartment very helpfull good at communication Booked me a viewing straight away definitely recommend Kfh to any one who’s in need of finding a apartment. Thanks bellal
5/5
Bought house in Ealing Dealt with Jake from Kfh. Went seamlessly Jake was very helpful and gave me regular updates
5/5
We were selling a 3 bed semi for Probate after a bereavement. Chris Taylor, who heads up this branch of KFH, clearly has the respect of his team and runs a tight ship. It was Chris who took time to come and meet me at the house at the beginning of the process, and choosing him to handle the sale was one of the easiest decisions I've ever had to make. The efficiency, professionalism and sensitivity shown by him and his immediate deputy in the case of our sale, Fawaz Amir, made a big a difference to a difficult year for us. They really went the extra mile.
4/5
Jake was a great help throughout the process, especially with helping to push delays on the seller's side. Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Kinleigh Folkard and Hayward's London office has 422 reviews across 1 platform: 422 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Kinleigh Folkard and Hayward is rated 4.8 out of 5 across all 422 reviews, and 4.8 out of 5 on Google from 422 reviews, checked 9 October 2026.
Kinleigh Folkard and Hayward, 45 The Mall, London W5 3TJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.