5/5
I had a good experience with KFH, they supported me along the research and all the paperworks needed to set up my tenancy. They are always available for any information or doubts. Thank you to Niloo and Laura for their constant support.
Trusted Agent profile
★★★★★
325 reviews across 1 platform
128 Holland Park Avenue, London W11 4UE
Part of Kinleigh Folkard and Hayward, see every office.
Kinleigh Folkard and Hayward's London office at 128 Holland Park Avenue is rated 4.8 out of 5 across 325 reviews on 1 platform, including 325 Google reviews rated 4.8. Checked 9 October 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
I had a good experience with KFH, they supported me along the research and all the paperworks needed to set up my tenancy. They are always available for any information or doubts. Thank you to Niloo and Laura for their constant support.
5/5
Excellent service from estate agents Tom Goddard & William Storey at Kinleigh Folkard & Hayward in Holland Park. Tom picked up the call and was friendly and helpful during my search, understanding my needs and offering support on my search. William was accommodating in making time to view a selection of properties in the areas I was looking for and offer the best advice in our current COVID-19 climate. I wasn't able to find the right property this time, however, I will be in contact again in future.PositiveResponsiveness, Professionalism
5/5
I purchased a property in March 2021 amidst the pandemic. Most property firms I had dealt with at the time were extremely unprofessional and blamed all and every unfortunate circumstance on COVID. Not the case with KFH Holland Park, as a first purchase I was nervous and unsure at nearly every step of the way. Ross was the agent dealing with my case and I honestly don’t think it could have gone any better, professional, polite, on time and extremely thorough, Ross went above and beyond to make the sale complete in a very short amount of time with his constant chasing of both vendor and buyer solicitors. I honestly can not praise them enough and am so glad my first experience of buying a home was such a breeze all thanks to Ross and the team at KFH.PositiveResponsiveness, Quality, Professionalism, Value
5/5
I'm not a big fan of writing reviews, but I just want to send a quick review praising team members at KFH Holland Park Estate Agents. Eduard arranged for me to see a number of properties to rent in West Kensington area. I’ve not taken up a property from KFH as my circumstances have changed, but I wanted to express my thanks to Eduard for his generous and thoughtful approach. He went beyond my expectations by arranging to view various properties instead of the one I had initially expressed an interest in. To my surprise, all of them were worth viewing. In a market where people are very quick to complain when they’re not happy, I thought I should be equally quick to praise outstanding customer service and courtesy. Thank you Eduard!PositiveResponsiveness, Professionalism
5/5
KFH is by far the best letting agency that we have been in touch with. Both Eduard and Will were very professional and friendly from the first phone call onwards. Eduard asked for and listened to our criteria (without judging or interrupting or rushing us - that happened a lot with other agencies unfortunately). He quickly understood what we are looking for and sent us multiple options. He was punctual to viewings and answered all our questions. A very pleasant experience so far and I’m certain he will find the perfect property for us soon.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Draker KFH helped me to rent a flat in Notting Hill. Very easy to deal with, anything was quick and professional
Thank you for your wonderful review, Maxim. We're thrilled to hear that we made your flat rental in Notting Hill easy and professional. Your feedback inspires us to continue providing excellent service, and we look forward to supporting you in the future.
5/5
We were relocated to London with our children. We needed to have our hands held a little throught the emotional turbulence of our first letting process. From the moment we met Eduard we knew he was absolutly the right person to help us. He was genuinely, nice and professional also he and his team clearly know the market. Finaly we rented a house after only two weeks. We found the perfect place for us. He understood perfectly our needs and helped us in the process. We really appreciated this. For sure we recommend Eduard, the team and KFH agency and we hope to close many deals in the future! with them. Thanks!!!!!!! Gracias!!!!
5/5
Charlie was outstanding in helping me find what I was looking for. He was very approachable and easy to talk with, very helpful and he always answer our query immediately. He also kept me updated regularly regarding any new properties that would satisfy my criteria
5/5
Overall: OUTSTANDING. I engaged KFH to sell a property in the Holland Park area on behalf of another individual, and dealt with Freddie who, really, throughout has gone well above and beyond what might be expected in terms of marketing and selling the property. To explain, I do not live close and the property required completely emptying, and various other aspects along the way. Amongst other things, Freddie assisted in that process by providing contacts, opening the property up to let both maintenance and other people in at my request, together with checking that certain work had been completed. In relation to the sale itself, he was diligent and in a relatively short 6 week period, the property had over 40 viewings, and 5 offers. He was in constant contact, updating and advising me appropriately and helping in pushing the sale through. Most importantly, he "owned" the whole process (not just the sale), making it his "own" rather than it seeming to be a long list of people who were mildly involved in multiple sales for a variety of home owners. Engaging, very friendly and communicate, Freddie has provided first class, sterling service throughout - thank you!! I have been seriously impressed!!
5/5
Excellent service from estate agents Tom Goddard & William Storey at Kinleigh Folkard & Hayward in Holland Park. Tom picked up the call and was friendly and helpful during my search, understanding my needs and offering support on my search. William was accommodating in making time to view a selection of properties in the areas I was looking for and offer the best advice in our current COVID-19 climate. I wasn't able to find the right property this time, however, I will be in contact again in future.
5/5
Great service received from the lettings team, a massive thank you to Anya and Kerim for their great service, they really helped with finding the perfect property and getting a member of staff housed within the time scale needed. amazing service from the first viewing right through to key hand over. They kept us well updated every step of the way. A big thank you again!!
5/5
I’ve had a great and very professional experience with Shaun Gray, from Holland Park branch. Although unfortunately I haven’t found the property I’m looking for, Shaun has been extremely helpful and supportive during my search, by providing all the useful information, expertise and advice that I need. Always very accommodating, caring, going beyond, looking after my needs. I’m still looking and I hope that I can find the property I’m looking for with your guidance Shaun. Once again, many thanks for all your help.
5/5
Soroush and Claudio were fantastic. They were incredibly responsive (even working holidays) and were clearly personally invested in selling the property. They also provided helpful advice/guidance throughout the process. I was pleasantly surprised with level of professionalism and expertise of the KFH team.
5/5
I had a very good experience working with Victor Cliff in my search to rent a place. He is professional, personable and goes the extra mile (he cared about our search and was really looking to get us in the right place). Sadly the offer we put in for one of the places Victor showed us fell through but we would definitely use him again (or recommend him to any contacts who might be searching). Thanks Victor! 😊
5/5
I had a great experience working with Sabhah! She was very knowledgeable and helpful in guiding us through the letting process and helping us secure a property!
Thank you so much for your kind words Laura! We're thrilled to hear that Sabhah provided you with knowledgeable support throughout the letting process and helped you secure a property. Your positive feedback means a lot to us and we look forward to serving you in the future!
5/5
Michael went above and beyond to help us find a wonderful new home. The process, which is normally stressful, was made fuss-free and clear. Michael is also a very good listener and has great consultative sales skills. He always presented options precisely based on our requirements and we were able to find a wonderful new home in less than a week. And all this after having worked with seven other agencies unsuccessfully the previous two months. Even in their office, you can tell there is great team work and great support from the manager, Maya. Stellar!
5/5
I'd happily recommend Soroush at KFH for the Ladbroke Grove, Holland Park area. It can be stressful buying and selling, its good to have an experienced person that knows the local market and how the process works, as well as some ideas how to overcome difficulties when they crop up. They often do. Thanks Soroush.
5/5
Thanks to Soroush and Claudio for helping and informing me all the way to buying my property. They were always there at the end of the phone to help me with advice and information. Took time to talk and listened with empathy. Carolyn x
5/5
Charlie from the team was fantastic. He went out of his way to show a lot of properties that me and my gf were looking for renting as well as clearly communicating with me the requirements that were necessary.
5/5
Had the pleasure of working with Anya Boyde-Maynard to find a new apartment to rent in London. Both friendly and professional and willing to go the extra mile to provide top quality service. Post viewings Anya was extremely patient to answer all my questions and was quick with any response she needed to get back to us on. Honestly, she needs a raise!
5/5
I recently contacted KFH to get some guidance on the local market. I spoke to their Sales Director, Soroush who was more than happy to help me. He showcased his extensive knowledge of the area, detailing how the prices can differ depending on the street as well as the style of the building (period, purpose block etc). If you're thinking of selling your property and want an accurate valuation with sound advice, I would highly recommend speaking to Soroush!
5/5
Will was so very helpful and honest in our search for a place to rent. He understood what we were looking for and made every effort to find us somewhere we'd be happy with. Throughout the whole process he was so honest and understanding, and we knew he wouldn't push us into putting an offer in for the sake of it. He kept to his word and we are happy with our new place! Thanks, Will!
5/5
Will was so very helpful and honest in our search for a place to rent. He understood what we were looking for and made every effort to find us somewhere we'd be happy with. Throughout the whole process he was so honest and understanding, and we knew he wouldn't push us into putting an offer in for the sake of it. He kept to his word and we are happy with our new place! Thanks, Will!
5/5
My experience with Sabhah was such a smooth sailing process. She was very attentive and her communication skills were exemplary. I would strongly recommend Sabhah if you are ever looking around in the area!
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Kinleigh Folkard and Hayward's London office has 325 reviews across 1 platform: 325 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Kinleigh Folkard and Hayward is rated 4.8 out of 5 across all 325 reviews, and 4.8 out of 5 on Google from 325 reviews, checked 9 October 2026.
Kinleigh Folkard and Hayward, 128 Holland Park Avenue, London W11 4UE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.