Trusted Agent profile · London

Kinleigh Folkard and Hayward reviews in London

★★★★★ Excellent

906 reviews across 1 platform

Station Buildings Station Approach, London, SW20 0JY

Part of Kinleigh Folkard, see every office.

Kinleigh Folkard's office in London, at Station Buildings Station Approach, is rated 4.9 out of 5 across 906 reviews on 1 platform, including 906 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.9 / 5

906

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Kinleigh Folkard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Google

Total betrayal. Crooks who lied to us consistently. Moved in to find half the flat full of the landlords stuff which we they refuse to remove and was not on the inventory. Refusal to carry out urgent repairs. Rude and incompetent staff. I guarantee the positive reviews here are bots. Total scam. Avoid like the plague.

Callum · 4 December 2022

5/5

Google

Had a good experience selling with KFH. Melonie in particular was really good at communicating with us throughout, providing us with feedback from every viewing and understanding our needs. She showed care for us and our property, and was really proactive.

Hugo · 21 January 2024

5/5

Google

My experience with Kieran at Lee has been excellent. He is very responsive and professional. very pleased with the service

Josh · 29 January 2021

5/5

Google

When I was moving into my new flat, Jenna showed around and was very helpful, chatty and charming. She put me right at ease and made it enjoyable. Throughout the process of actually putting the offer in, signing the contracts etc she was always quick to answer a question or keep us in the loop with a status update. I'd give her 6 stars if I could, she's great!

Stuart · 27 October 2020

5/5

Google

Helpful agency, Micah roye was very responsive and careful!

Sila · 31 May 2025

5/5

Google

Very reassuring experience with KFH. Sarah showed me around several properties and was able to answer all my questions about the property and sellers immediately. She was able to point out opportunities for each dwelling - developments within the area and pointing out potential amendments that could make the space more flexible. I didn’t feel put under any pressure and found Sarah’s advice really helpful. Would def use KFH again.

Something · 15 May 2020

5/5

Google

Thank you to the guys in Lettings at the Lee branch, Megan was very professional and a great help. Would definitely recommend your services.

Jan · 29 July 2019

5/5

Google

Thank you Steph and the team for the excellent friendly service. Nothing seems too much trouble and I would recommend anyone to use you.

Barbara · 29 July 2019

5/5

Google

Received a very professional service from Gabriel who dealt with my property purchase. He was extremely helpful and responsive to all my questions and helped to make my experience as a first time buyer very easy. Would highly recommend!

Vivienne · 20 February 2024

5/5

Google

The best service you can expect from any agent. Jenna Gray was very professional and got me the best house that exceeded expectations.

Rosemary · 25 November 2019

5/5

Google

KFH (Lee Green) were great. I needed to rent my flat out quickly and after contacting KFH there were viewings after 3 days and the tenant signed and moved in within 10 days. They understood my requirements; communications were good and the process was smooth - majority of it done on-line. I'd recommend them either for finding your next tenant or finding your next home - be it permanent or temporary

Donnie · 18 November 2019

5/5

Google

We were shown a property by Kandiss. She was extremely friendly and very responsive to any questions we had. She sent through any relevant documents almost immediately and offered very good quality service. Thank-you!

Anna · 20 May 2024

1/5

Google

Very disappointed with the professionalism at this branch. Sarah Gillette whom l dealt with before was brilliant but l would not recommend now. Admittedly house sold and house bought but very bad communication and customer attitude. Left a bad taste in my mouth and would not recommend due to my experience. It’s no joke selling and buying so treat people with some form of respect.

Betty · 20 June 2021

5/5

Google

Jonathan came to view the property and worked hard to get viewings. Ramsay managed the sale well chasing the buyers to achieve as quick a sale as possible. All the staff were always friendly and respectful. It was good working with them as I did not have to pester them at all. A job well done especially in the current climate. Thanks for everythingPositiveQuality, Professionalism

Jacqueline · 20 June 2021

5/5

Google

I visited Lee to explore the area as a potential buyer and accidentally met Sarah at Kinleigh Folkard. In a few hours, she arranged 6 viewings for me and she has not only drove me to the properties but also gave me a lot of tips about the neighbourhood, including nice restaurants. Overall I was very impressed by the professionalism, knowledge and expertise of the service she offered. Highly recommended!

Pinar · 24 February 2020

5/5

Google

Really efficient service, made renting a property very easy and reassuring. My letting agent was Sonny Oliphant and he was very professional at firstly finding me properties I might be interested in and then showing me round. He kept me abreast of every stage of the process and was always there on email or phone if I had any issues. Highly recommendedPositiveResponsiveness, Quality, Professionalism

Jack · 24 August 2021

5/5

Google

Ramsay worked particularly hard to get our first flat purchase over the line. He was always available to provide updates and helped to ensure the sale progressed. Would highly recommend.

Max · 24 July 2024

5/5

Google

Top service from the guys at KFH Lee. Very professional and always friendly with a smile. Can not thank Stephanie and Kyle enough.

Louise · 29 July 2019

5/5

Google

Great service, Daniel and Kieran have always been very responsive and pleasant to work with. All went smoothly. Thanks for selling our property.

Georg · 29 July 2019

5/5

Google

Sarah Gillet went the extra mile... Ensuring not only a quick but also smooth selling experience. So pleased with appointing KFH. Thank you

Nadine · 29 July 2019

5/5

Google

Been dealing with Micah who has been very helpful. Always updated me via email on new properties to help me find my place. Unfortunately, I have found a property with a different agency, but his service was great.

Balsamo · 20 February 2024

5/5

Google

I can't rate Andrew & Nazan highly enough, they have been pro-active & helpful every step of the way so far when marketing our house. We sold within a week, in a market that has slowed conciderably. They also remain commited to helping ensure the sale process continues through to fruition for both parties.

Sarah · 4 December 2022

5/5

Google

Great service from the team at each step of the process. Kieran was extremely patient and helpful in getting us to exchange.

Lisa · 3 October 2019

5/5

Google

Had a very good service from KFH Lee (I was a vendor). Ramsay runs a tight team and was excellent - he stayed close to the detail throughout and was highly responsive. Thanks also to Shianna in sales and Nazan who made everything happen seamlessly in the background.

Lorcan · 2 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Kinleigh Folkard and Hayward

Has Kinleigh Folkard and Hayward won any awards?

Yes. Kinleigh Folkard and Hayward won Trusted Agent in The Trusted Agent 2026 awards.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Kinleigh Folkard and Hayward hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

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