5/5
GoogleI have to deal with a young lady named Grace Kossi, found it polite and professional despate. Hope to deal with this company again
Trusted Agent profile · London
Kinleigh Folkard and Hayward reviews in London
★★★★★
906 reviews across 1 platform
Station Buildings Station Approach, London, SW20 0JY
Part of Kinleigh Folkard, see every office.
Kinleigh Folkard's office in London, at Station Buildings Station Approach, is rated 4.9 out of 5 across 906 reviews on 1 platform, including 906 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. Kinleigh Folkard and Hayward hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Kinleigh Folkard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleAmazing estate agents, would highly recommend using them. Very friendly and helpful staff. We met Jade at a property at the weekend who was so helpful and understanding about what we are after in a property to rent. In something that normally would be stressful Jade has made us feel less stressed about it all.
1/5
GoogleUtter bunch of inconsiderate dangerous drivers in this branch. Today blocking exit to Lee train station with doors open on cars. Guy trying to leave does horn so they give him attitude and stares as if he is the problem. Will get a photo to add next time so all can see for themselves.
5/5
GoogleThe agent, Grace has helped me tremendously in finding a new home. She’s very quick to respond and very reliable. Thank you for your help!
5/5
GoogleI have been searching for properties to match my families requirements for a while. This review in particular is for Jenna Gray of KFH, she has been very helpful and made the process of searching for properties less stressful. the viewings we have had with her has always been on time and questions we had were all answered. would definitely recommend using KFH for future rentals
5/5
GoogleSarah was fantastic. Very organised, professional and patient. We look forward to working more with her to find our new property.
4/5
GoogleWe recently sold our flat with KFH. They've been proactive, responsive, friendly and polite all the way through. The team has changed staff members while we have been with them but the service we've received has been consistent. We've found them to be competitive with their rates and to have that little extra reach during a time when the market is proving tricky to respond to. Thanks to all.
5/5
GoogleSteph, Megan and Jenna were fab! Steph valued, let and moved in great profile tenants within 3 days! Thank you guys
5/5
GoogleExcellent service and communication throughout my property search. My letting agent is Micah, he is very understanding and provide me with the property relevant to my exact requirements.
5/5
GoogleJonathan was fantastic when handling our purchase of a property listed by KFH.
5/5
GoogleGreat service and high level of responsiveness through out our transaction. very much appreciated. Thanks Sonny!
2/5
Googleby definition, an estate agent. meets all expectations. why is it that the business is founded on lies? You would think a little effort would pay off in the long run but maybe it's just my ignorance.
Agent replied
Dear Mr Gonzalez Thank you for your review , we welcome all feedback. I would really appreciate the chance to discuss your comments further and understand the basis for your discontent. According to our records since registering in April we have now taken you off our mailing list as you had happily found somewhere. Best regards James Ankers Branch Manager
5/5
GoogleWe've recently bought a property through KFH Lee and have nothing but good things to say about the process. Even though KFH we're representing the seller they dealt with us in a prompt and responsive manner, helping both parties come to agreement. In a world where so many Estate Agents live up to a reputation, it was very refreshing to have a positive experience with both Tash and James.
5/5
GoogleI would recommend to any buyer or Seller to use KFH received a great service and would personally recommend Daniel Webster
4/5
GoogleWe recently sold our flat with KFH. They've been proactive, responsive, friendly and polite all the way through. The team has changed staff members while we have been with them but the service we've received has been consistent. We've found them to be competitive with their rates and to have that little extra reach during a time when the market is proving tricky to respond to. Thanks to all.
4/5
GoogleJonathan and Ramsay were great in helping us get an offer accepted on our next house, very happy with the treatment.
5/5
GoogleSarah was fantastic. Very organised, professional and patient. We look forward to working more with her to find our new property.
5/5
GoogleI had an excellent experience with KFH. Lettings negotiator Micah Roye helped me find a property for myself in a really short time and guided me through the whole process.
5/5
GoogleI have been searching for properties to match my families requirements for a while. This review in particular is for Jenna Gray of KFH, she has been very helpful and made the process of searching for properties less stressful. the viewings we have had with her has always been on time and questions we had were all answered. would definitely recommend using KFH for future rentals
5/5
GoogleJenna was great help with us finding a property and moving in. Would definitely recommend.
5/5
GoogleHad a great experience with Micah whilst inquiring on a place. He was professional, communicated effectively and even accommodated a later time for me. Would recommend using Micah for looking for your next property.
5/5
GoogleGrace Kossi-Lessa from lettings showed me around the property very lovely lady, answered my questions,polite good representative from the company.
5/5
GoogleEdmund has been professional and helpful. He made the renting process easier.
5/5
GoogleEdmund has been professional and helpful. He made the renting process easier.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Kinleigh Folkard and Hayward
Has Kinleigh Folkard won any awards?
Yes. In The Trusted Agent 2026 awards: Kinleigh Folkard, London won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Kinleigh Folkard and Hayward hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
