Trusted Agent profile

Kinleigh Folkard and Hayward reviews

β˜…β˜…β˜…β˜…β˜… Excellent

886 reviews across 1 platform

Station Buildings Station Approach, London SW20 0JY

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Kinleigh Folkard and Hayward's London office at Station Buildings Station Approach is rated 4.9 out of 5 across 886 reviews on 1 platform, including 886 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.9 / 5

886

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Kinleigh Folkard and Hayward. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We had a great experience with KFH! We had 6 weeks for our mortgage offer to expire and a the house of our dreams! And the team was immediately available to help us achieve completion by then to keep our mortgage lower! And we did it. From daily updates to push with both mine and the developers solicitor, we have just moved and couldn’t be happier! Especially thanks to Emirson that really pulled through and got us to the finish line!

Alexandre Β· 22 July 2026

Agent replied Β· 22 August 2026

Thank you for sharing your wonderful experience, Alexandre. Achieving completion within your mortgage timeframe is a truly successful outcome. We wish you all the best in your new home! Kind regards, Emirson

5/5

Google

Ellie from KFH Lee has been great at helping my wife and I find our new home. She answered many of our questions and responds promptly to communications. We originally saw a different property with her a few weeks ago. When another property came back on the market recently, we went for a first viewing on a Wednesday. Ellie explained the situation very clearly. We really liked the property and Ellie was able to arrange a second viewing the next evening. Things developed quickly on Friday, and Ellie maintained constant communication with me, which was much appreciated. We eventually reached a positive outcome. I would recommend Ellie and KFH if you are looking to buy a property. They are professional and responsive.

Alex Β· 22 June 2026

Agent replied Β· 22 August 2026

Thank you for sharing your experience, Alex. We're delighted to hear that Ellie provided you with knowledgeable support and maintained clear communication throughout your home search. We appreciate your recommendation and wish you all the best in your new home.

5/5

Google

Emily, Emirson, and James at KFH Lee were excellent in helping us sell our property. From the initial contact through to the later stages of the process, they were professional, proactive, and supportive throughout. James from the central office made the first contact, which set the tone for a smooth and well-managed experience from the outset. Emily and Emirson were both approachable, knowledgeable, and responsive, keeping us informed and giving us confidence at every stage. Their communication was clear, their advice was helpful, and they worked hard to keep things moving. Would recommend.

Rahul Β· 30 March 2026

Agent replied Β· 13 April 2026

Thank you so much for your fantastic feedback, Rahul. We are thrilled to hear that Emily, Emirson, and James provided you with such reliable and customer-centric support throughout the selling process. Your trust in our honest and quality service means everything to us, and we look forward to assisting you again in the future!

5/5

Google

After a deal with another agent had fallen through, Emily and her team at KFH Lee restored my confidence from the very first conversation. They quickly found the right buyer by really understanding and communicating the benefits of the property, and from there managed the whole process brilliantly, keeping both parties informed throughout. We completed quickly and smoothly, and I couldn't be happier with the result.

Diana Β· 30 March 2026

Agent replied Β· 13 April 2026

Thank you, Diana James, for your review! We are thrilled to hear that Emily and her team at KFH Lee restored your confidence and provided you with reliable support throughout the process. Your satisfaction is our priority, and we appreciate your trust in our customer-centric service.

5/5

Google

I have just bought my first property with KFH and have had an amazing experience from start to end. Emirson has been very helpful, friendly and accommodating throughout, quick communication and follow ups on any enquiries made. Very thankful for a smooth process and great team to have supported me through what can be a stressful journey!! Would definitely recommendπŸ‘

Lauryn Β· 23 March 2026

Agent replied Β· 13 April 2026

Thank you so much for your wonderful review, Lauryn Nadine! We're thrilled to hear that you had an amazing experience with Emirson and our team. Your kind words about our customer-centric service and support mean a lot to us, and we truly appreciate your recommendation.

5/5

Google

My Husband and I were looking for a flat and Breana Baptiste, at Kinleigh Folkard & Hayward Lee Estate & Lettings Agents was amazing. She was very attentive to our needs and also took out some time to show us other properties that we weren't aware of in case we wanted options. She was lovely and very helpful!

Ashley Β· 13 March 2026

Agent replied Β· 13 April 2026

Thank you for sharing your fantastic experience, Ashley. We truly appreciate your kind words about Breana's attentive support and her efforts to show you additional options. We are committed to aligning with our clients' goals and providing reliable local expertise. We look forward to assisting you further in finding your dream property soon.

5/5

Google

We recently had viewings of a few properties with Ellie. Ellie was fantastic, she was so knowledgeable and helpful, gave us great advice and was brilliant at explaining everything we needed to know about each property. Thank you.

Florence Β· 22 July 2026

Agent replied Β· 22 August 2026

Thank you, Florence, for your kind words about Ellie. We're delighted to hear that you found her knowledgeable and supportive during your property viewings. We look forward to helping you achieve truly successful outcomes in your property journey.

5/5

Google

We had a great experience working with Emirson at KFH Lee. From the very beginning, he was professional, approachable, and always happy to answer any questions we had. He kept us updated throughout the process, communicated clearly, What really stood out was his genuine willingness to help and his attention to detail. We always felt that he had our best interests in mind and went the extra mile to make sure everything progressed smoothly. Thank you, Emirson, for all your hard work and support. We wouldn’t hesitate to recommend you and the KFH Lee team to anyone looking for a reliable and professional estate agent.

Emre Β· 22 July 2026

Agent replied Β· 22 August 2026

Thank you for sharing your experience, Emre. We are delighted to hear that Emirson provided you with professional and supportive service. We appreciate your recommendation and look forward to assisting you again in the future.

5/5

Google

I recently had the pleasure of working with Breana Baptiste at Kinleigh Folkard & Hayward Lee Estate & Lettings Agents, and I couldn’t be happier with the experience. Breana has been absolutely wonderful throughout the process. She is always friendly, approachable and open to listening carefully to what I need. She genuinely takes the time to understand exactly what I’m looking for and works hard to find properties that match my preferences. What really stood out to me was how quickly she arranged viewings even at very short notice. Her efficiency, combined with her warm and welcoming manner, made the whole experience feel smooth and stress-free. She is both professional and sincere which made me feel confident and supported while searching for my new home. I have been very happy working with her and would highly recommend Breana to anyone looking for a dedicated and genuinely caring estate agent.

C Β· 13 March 2026

5/5

Google

We had a great experience working with Mel from KFH, who acted as the selling estate agent for our development in Hither Green. From start to finish, she was professional, proactive, and extremely knowledgeable about the local market. Mel kept communication clear and consistent throughout the process, ensuring everything moved forward smoothly and efficiently. She was always approachable, quick to respond to any questions, and genuinely committed to achieving the best outcome for us. Her attention to detail and dedication made a real difference, and it was clear she truly cared about delivering a high level of service. We would highly recommend Mel and the KFH team to anyone looking to buy or sell in the area. Thank you again, Mel, for all your hard work and support.

James Β· 13 March 2026

5/5

Google

I recently contacted KFH team for property search! Agent - Micah Roye was attending my property search and was really helpful and diligently followed up with me and was a great experience working with her.

Shruthi Β· 23 March 2026

Agent replied Β· 13 April 2026

Thank you for sharing your experience with us, Shruthi. We are delighted to hear that Micah provided you with diligent support during your property search. Our knowledgeable team is committed to aligning with our clients' goals and delivering truly successful outcomes. If you need further assistance, please feel free to reach out to us.

5/5

Google

I recommend KFH LEE those who are looking to move, I recently moved to my new house Thankyou KFH for all the support especially Micah Roye he was very helpful and supportive

Andrea Β· 30 March 2026

Agent replied Β· 13 April 2026

Thank you so much for your kind words, Andrea Lijo! We're thrilled to hear that you found KFH LEE to be trustworthy and reliable during your move, and that Micah provided you with the support you needed. We appreciate your recommendation and look forward to assisting you again in the future!

5/5

Google

Breana Baptiste is an amazing agent from the Lee office and was keen on helping me find something that fit my wishlist

Mia Β· 30 March 2026

Agent replied Β· 13 April 2026

Thank you so much for your wonderful feedback, Mia! We're thrilled to hear that Breana Baptiste from our Lee office provided you with amazing support in finding something that fit your wishlist. Your experience truly highlights our commitment to customer-centric service, and we look forward to assisting you again in the future!

5/5

Google

Great service from start to finish. Micah Roye was very helpful, professional, and made the whole process smooth and stress-free. Highly recommend!

Adekunle Β· 23 March 2026

Agent replied Β· 13 April 2026

Thank you for your wonderful review, Adekunle! We are thrilled to hear that Micah Roye provided you with great service and made the process smooth and stress-free. Your recommendation means a lot to us and reflects our commitment to customer-centric support and reliable service.

5/5

Google

Mel stepped in to take over our purchase partway and has been incredibly helpful since! She’s proactive in negotiating with the seller, finding practical solutions when issues came up, and always making sure things are moving forward. Thanks for her calm approach and responsiveness, certainly making this stressful process easier :) We are still in the middle of the transaction but so far she’s been excellent to work with :)

Arya Β· 13 March 2026

Agent replied Β· 13 April 2026

Thank you for sharing your experience Arya. We are thrilled that Mel's proactive and calm support has made this process smoother for you. Our knowledgeable team is committed to aligning with your goals and ensuring reliable results. Please feel free to reach out if you need any further assistance as you continue with your transaction.

5/5

Google

I'm still in the early stages of my property purchase but have felt incredibly well looked after by Melonie since the start of my search. She's kept me well informed and updated and has made the whole process feel organised and not at all stressful. Can only recommend KFH thanks to Melonie. :-)

Lenka Β· 13 March 2026

5/5

Google

Mel has been absolutely brilliant in supporting us every step of the way from first viewing to having our offer accepted. She has always been super responsive, communicative, helpful and honest and it’s made what can be a highly stressful process feel really smooth and supportive - can’t recommend Mel and KFH Lee highly enough!

Emma Β· 13 February 2026

5/5

Google

The KFH team in Lee have been great, I sold my flat through them and went on to find my house via the Lee team also. Emily and her team have always been on hand, super helpful, great local knowledge and guided me through what can be a very stressful time.

Jay Β· 13 March 2026

1/5

Google

Avoid. I won’t get into the details but our dealing with KFH seemed to include every negative stereotype of estate agents. Poor communication and no trust in what we heard when we did speak. Mel was great picking up our file on the last day before we exchanged. She clearly told us the truth and made clear the fact we had been stalled with lies. When we went to collect the keys to our new house, I had to ask them if they needed to see my ID. Honestly we could have left with the keys after just saying the address to the house. At the end of the day, this is still a service experience and our interaction with this office lacked any idea of that feeling to the customer.

Tom Β· 3 April 2025

5/5

Google

I’d like to thank Mel and the team for their excellent support in selling my flat. They managed viewings efficiently with clear communication and prompt feedback. Once the offer was accepted, Mel kept me fully updated throughout the contract stage, much appreciated.

Helen Β· 13 March 2026

5/5

Google

I just wanted to take a moment to give a huge shoutout to Micah Roye for his incredible support in helping me secure my new house. From start to finish, he was there every step of the way, guiding me through the entire process with patience and expertise. His dedication and professionalism made all the difference, Micah really took the time to listen to my needs and concerns, and his support made a world of difference and I truly appreciate everything he did for me. I highly recommend Micah to anyone looking for help in finding their dream home! Thank you so much, Micah…..

Ironrejoice Β· 22 December 2024

4/5

Google

It was quite a lot at first and it just seemed like they were asking for so many things but at the end, everything went well. X3 the house is in a great condition and

Carlos Β· 22 July 2026

Agent replied Β· 22 August 2026

Thank you for sharing your experience, Carlos. We appreciate your understanding as we navigated the process together. It's wonderful to hear that everything turned out well and the house is in excellent condition. If you have any further feedback, please feel free to reach out to us.

5/5

Google

Have had a great experience with KFH so far thanks to Mel who has been amazing in showing us various properties and ultimately helping us to get an offer accepted. Extremely knowledgeable and kind and a credit to KFH.

Chris Β· 13 February 2026

5/5

Google

I had a great experience with KFH recently,especially Micah Roye he was very supportive and and iam very thankful to him to helped me with my recent move Thank you

Lijo Β· 13 March 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Kinleigh Folkard and Hayward

How many reviews does Kinleigh Folkard and Hayward have?

Kinleigh Folkard and Hayward's London office has 886 reviews across 1 platform: 886 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Kinleigh Folkard and Hayward's rating?

Kinleigh Folkard and Hayward is rated 4.9 out of 5 across all 886 reviews, and 4.9 out of 5 on Google from 886 reviews, checked 9 October 2026.

Has Kinleigh Folkard and Hayward won any awards?

Yes. In The Trusted Agent 2026 awards: Kinleigh Folkard and Hayward, London won Trusted Agent.

Where is Kinleigh Folkard and Hayward's London office?

Kinleigh Folkard and Hayward, Station Buildings Station Approach, London SW20 0JY.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.