Trusted Agent profile · London
★★★★★
960 reviews across 1 platform
517-519 Garratt Lane, London, SW18 4SW
Part of Kinleigh Folkard and Hayward, see every office.
Kinleigh Folkard and Hayward's office in London, at 517-519 Garratt Lane, is rated 4.9 out of 5 across 960 reviews on 1 platform, including 960 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Kinleigh Folkard and Hayward, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleSuper experience with Josh Collins at KFH. He was professional, responsive and really went above and beyond to help with my purchase. Likewise I had great help from others members of the team at KFH and I'd highly recommend them and Josh to anyone.PositiveProfessionalism
5/5
GoogleWe would 100% recommend using KFH. Unlike other agencies we used during our search, we had an extremely positive experience where we felt that we were listened to and taken good care of. As first time buyers, Tom really guided us through the process - he is a fantastic estate agent, and really knows his stuff!
5/5
GoogleChet was great! Excellent service and very professional.
5/5
GoogleWe did not sell our flat through KFH, but the people we were buying from were with them. Tom at KFH was always polite, friendly and very quick to respond. He made sure everything kept moving along swiftly which we really appreciated. We would definitely consider engaging KFH when we are looking to sell once more.
4/5
GoogleI had a very positive experience buying a property through KFH. Particular reference to Tom who was incredibly helpful throughout the process and getting the purchase across the finish line.
5/5
GoogleWe recently bought through Josh at KFH who was fantastic. Always on hand to answer any of our questions and great communication throughout the whole process, particularly with a tight deadline to get it through before the end of the stamp duty holiday. Thanks again Josh!
5/5
GoogleKFH looked after us extremely well especially considering the tricky environment as we entered the first COVID lockdown back in March. We were very well serviced by Rebecca and Tom throughout despite their office closing for a period of time and we would highly recommend their services. Many thanks!
5/5
GoogleI was very impressed with the service provided by KFH Earlsfield, and specifically Josh Collins, throughout the sale of my flat. They were always friendly, responsive, gave sound advice, and moved the sale along with speed. I would highly recommend.
5/5
GoogleA challenging experience with the buyers of our flat but KFH navigated the process excellently
5/5
GoogleWe have recently bought a property with KFH Earlsfield and they were so much better than any other estate agent we have dealt with. Our point of contact was Josh who was extremely professional. He kept us very well informed throughout and ensured the sale went as smoothly as possible. Thank you.
5/5
GoogleKFH is highly professional and efficient. My agent, Simon took very good care of me when in search of a new place. He made the process smooth and quick.
5/5
GoogleThank you very much to all of you, but in particular to Dorota. She have understood quickly what we were looking for, and after two day's of viewing she found the perfect house for us. Really kind and helpful. Thank you very much to have helped us to find the perfect home.
5/5
GoogleWe were extremely grateful to Oliver Woodward for the professional service he provided in helping us buy a flat in Southfields. He made a genuine effort to understand our needs in the search process; was patient, constructive and upbeat during the contract negotiations; and respond to all requests quickly and helpfully throughout.
5/5
GoogleAlex Atkins, provided an excellent service throughout our property search, really going the extra mile to ensure we found what we were looking for at short notice, but also and most importantly kept up the speedy contact post contracting phase up until move in date! Definitely ask for him when your searching.
5/5
GoogleWe recently sold our property through KFH Earlsfield and were very pleased with the service provided. Our point of contact was Ryan who kept us updated throughout the process when arranging viewings and liaising with solicitors on both our sale and onward purchase, ensuring everything went ahead as smoothly as possible.
5/5
GoogleI had a really niece experience and was so grateful for the amazing customer service from a very helpful lady called Shyanne. Thanks for a positive smooth experience.
5/5
GoogleI recently bought through KFH. I had seemingly signed up to every estate agents going in SW London, but the service I received from KFH was far and above their competitors. Tom Roper handled my search and was well informed, professional and straight talking throughout. I couldn't recommend him highly enough! Thanks again.
5/5
GoogleThe whole team at KFH have been fantastic throughout my search and purchase of my property.
5/5
GoogleExcellent experience working with Rebecca and Tom on the sale of our flat. The whole team is fantastic! Thank you
5/5
GoogleThe team at KFH worked really hard to help us find buyers for our flat - they were brilliant in their communication and always friendly and well informed. We wouldn't hesitate to recommend KFH to anybody buying in the area. Thank youPositiveResponsiveness, Quality, Professionalism
5/5
GoogleFantastic experience working with KFH during my recent rental move. Shyanne, in particular was very efficient, explained the entire process and help me close the deal swiftly!
5/5
GoogleSimon and the KFH team have been amazing in supporting us through our renting search. Making themselves available at all times and supporting us throughout! Great team!
5/5
GoogleAs a landlord, have just concluded a contract-renewal with Kinleigh Folkard & Hayward, from abroad. Very happy with them and the SignatureSense contract signing service. Two years now, since I left the "other guys", no complaints with KFH, they are reasonable, organised and efficient. Like a breath of fresh air.
5/5
GoogleTom Roper in sales was fantastic. Extremely knowledgable, professional and efficient. By far the best agent I’ve dealt with.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Kinleigh Folkard and Hayward, London won Trusted Agent.
