5/5
GoogleUnbelievable service by the one and only Flo! We thought we would have to settle for an average property but Flo has gone above and beyond to find the perfect property which tick all of our boxes. Very professional and highly recommended.
Trusted Agent profile · London
Kinleigh Folkard and Hayward London reviews
★★★★★
960 reviews across 1 platform
517-519 Garratt Lane, London, SW18 4SW
Part of Kinleigh Folkard and Hayward, see every office.
Kinleigh Folkard and Hayward's office in London, at 517-519 Garratt Lane, is rated 4.9 out of 5 across 960 reviews on 1 platform, including 960 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Kinleigh Folkard and Hayward, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleHoward at the Earlsfield office handled the letting of my flat in a very professional, diligent and efficient manner. He took a lot of care and made the whole process as painless as possible.PositiveResponsiveness, Professionalism
5/5
GoogleAbsolutely delighted with Christian Owusu's expertise! His attentive listening skills and profound knowledge about the property were impressive. A truly seamless experience.
5/5
GoogleIm still in process of looking for the flat, but the level of kindness and professionalism, honest way of dealing with people made me write this review about the KFH Earlsfield brunch and in particular Im talking about Shyanne. TOP LEVEL PROFESSIONAL. THANK YOU SO MUCH SHYANNE
5/5
GoogleWe had a great experience with KFH Earlsfield. They showed us properties tailored to what we were after, and once we found our dream home Tom helped us have a very smooth experience all the way to exchange. Thank you!PositiveResponsiveness, Professionalism
5/5
GoogleWe have used KFH for a number of years to manage two properties we rent out in Earlsfield. The team are professional and quick to react to any issues and we have had very few rental vacancies. Would strongly recommend them.
5/5
GoogleWe have used KFH for a number of years to manage two properties we rent out in Earlsfield. The team are professional and quick to react to any issues and we have had very few rental vacancies. Would strongly recommend them.
5/5
GoogleWe have recently bought a flat through Tom Roper at KFH - he was very personable, honest and a pleasure to deal with throughout. Many thanks again Tom for ensuring such a smooth process.
1/5
GoogleFailed to turn up for 2 booked appointments with no notification. Very poor service.
Agent replied
Hi Matt We’re sorry that you’ve had an unsatisfactory experience. We've been able to find your details registered with our branch in order to help act upon your feedback. We take all feedback seriously and would like to discuss your review with you in more detail, please contact us directly in branch. Kind regards KFH Earlsfield
5/5
GoogleThe Earlsfield lettings team and Gary in particular were brilliant. He very quickly found us a great range of properties to view and thanks to his friendly, knowledgeable,clear and concise manner-the whole process of renting via KFH went very smoothly throughout . Professionalism at its best!
5/5
GoogleCannot say much about KFH has we did not end up renting with them but I need to give a 5 stars review to Dorota Trybala the agent that has assisted my partner and I in our flat hunting: she has been extremely kind, professional, punctual …
5/5
GoogleAlthough we didn't end up purchasing through KFH, we were really impressed by Laura Thompson. She was super efficient, empathatic and upfront which we needed and appreciated during our search. KFH comes across as a very professional outfit and Laura embodies that. Would definitely recommend.
5/5
GoogleThe young lady was polite and really caring. I think her name was Shyanne. She gave me all the info I needed.
5/5
GoogleIncredibly grateful for the phenomenal support provided by Tom during the purchase of our house in Earlsfield. He was extremely attentive throughout, following up on any questions and liaising between ourselves and the sellers. Can't recommend him enough!
5/5
GoogleWe were really impressed by all the staff at both the Earlsfield and Wimbledon branches who dealt with the sale of our house. They kept us well informed with speedy viewing feedback and kept us up-to-date with progress of the sale up until completion. Thank you!
5/5
GoogleKFH (Earlsfield) have been so helpful through our property search. Ryan, Rebecca and the whole team have been so nice to work with and we would definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleKFH were excellent in our dealings with them and our flat sale. They were proactive, delivered lots of potential buyers and provided timely and detailed updates. Their fees were also very competitive.
5/5
GoogleKind, helpful and professional. We have been clients of KFH for years - recommended.
5/5
GoogleWe moved in our home and we couldn't be happier! Very professional, always available in case of any questions. We have been followed by Howard Cowler, I appreciated his transparency, availability and honesty. Highly recommended estate agents!PositiveResponsiveness, Professionalism
5/5
GoogleRebecca runs a very professional team. My main point of contact was Josh and he did an admirable job of managing what at times was a challenging sales process. KFH lived up to expectation as being the safest bet in Earlsfield for estate agents.
5/5
GoogleMy wife and I had a very good experience using KFH Earlsfield. They know the area very well, communicated quickly and fairly as we entered a competitive bidding process, and provided support through exchange and completion. We are now happy new residents of Earlsfield.
5/5
GoogleGreat company & such helpful staff. The lady that dealt with me was called shyanne and she was just amazing. Thankyou
5/5
GoogleWe're very pleased with the service we received from Howard and his colleagues in KFH Earlsfield finding tenants for our property. They were responsive to our requirements and soon introduced excellent tenants. Follow-up service has also been excellent.
5/5
GoogleShyanne at KFH and all the KFH staff provide excellent service and are highly professional at all times - very helpful and informative. I have worked with KFH for many years and the above is the reason why
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Kinleigh Folkard and Hayward London
Has Kinleigh Folkard and Hayward won any awards?
Yes. In The Trusted Agent 2026 awards: Kinleigh Folkard and Hayward, London won Trusted Agent.
