Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFred Fullerton has been superb in this process - he helped my partner and I find our property, and viewing the property with him was fun, informative and never did he make us feel rushed while viewing the space. He has a great sense of humour and is a very natural sales person. Another great attribute of Fred is his punctuality, he was always on time for viewings which was refreshing as I have experienced other agencies where punctuality is not a priority.
When the other agents have been busy, Fred has picked up our queries and made every effort to help us find the answers and info that we need. Thank you Fred!
Christine · 8 August 2026
Agent replied · 22 August 2026
Thank you, Christine, for sharing your experience. We are delighted that Fred provided you with enjoyable and informative viewings while ensuring you never felt rushed. His punctuality and commitment to addressing your queries truly reflect our client-focused approach. We strive for reliable and successful outcomes, and your feedback reinforces our dedication to understanding and supporting our clients. Please feel free to contact us in the future.
★★★★★ 5/5
GoogleI recently purchased my first home in Earlsfield with KFH. It was such a pleasure working with Alexia, she made the entire process accessible (I had lots of first time buyer questions), easy, and positive through from the very first viewing to completion. Before I found my new home, Alexia made sure to only show me properties that fit my requirements, not wasting time or showing me flats over budget, which I really appreciated. I also found it was hard to fit in viewings between work, and she was super accommodating with viewings and prompt with updates once I found a property I wanted to progress with. I can’t recommend her enough for a stress free process, I was in my new home within 4 months of viewing the flat. Thank you, Alexia!
Abigail · 22 July 2026
Agent replied · 22 August 2026
Thank you, Abigail, for sharing your fantastic experience. We are thrilled that Alexia provided you with knowledgeable support throughout your home-buying journey. Her understanding of your needs and commitment to finding the right property truly reflect our client-focused approach. We wish you all the best in your new home in Earlsfield.
★★★★★ 5/5
GoogleNatalia at KFH has been so lovely to work with - she really understood the type of property I was looking for and paid attention to my criteria. I trusted her judgement and was happy to look at any properties she recommended which wasn’t the case with other agents!! As a FTB the process has felt overwhelming at times and needed a lot of patience. I’d highly recommend Natalia to any prospective buyers - she has a genuine interest and care in helping you find your dream home ✨
Georgia · 30 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind words, Georgia. We're thrilled to hear that Natalia provided you with such trustworthy support and truly understood your needs as a first-time buyer. Your recommendation means a lot to us, and we look forward to helping you again in the future!
★★★★★ 5/5
GoogleWe recently sold our flat through KFH Earlsfield and cannot recommend them highly enough. If you are selling in the area, ask for Claudia Northrop, she is exceptional. Claudia led our sale with real skill and dedication from start to finish, working incredibly hard behind the scenes to keep everything on track and always keeping us informed at every stage. She is warm, professional and genuinely cares about her clients. We exchanged today and a large part of that is down to her. She is exactly the kind of person you want in your corner when selling your home and a real asset to the KFH team. Thank you Claudia.
Jessjanenancey · 13 March 2026
Agent replied · 13 April 2026
Thank you so much for your wonderful review, Claudia was thrilled to work with you toward a successful exchange! We wish you all the best with your future move
★★★★★ 5/5
GoogleI switched to KFH after a pretty challenging experience with another local agency. Rebecca was great from the start, I appreciated her always being straight down the line and not giving you the standard lines you tend to get given to make you happy. The interactions with all the team were always great - efficient and honest. Sophie found me a buyer and was brilliant throughout the process especially when things became pressured due to the chain. I really appreciated her full transparency when sharing communication with my buyer and I, as well as her being all over chasing solictors. Huge thanks to Sophie, Rebecca and the team for getting my sale over the line!
Sandra · 13 February 2026
Agent replied · 13 April 2026
Thank you so much for your wonderful review, Sandra! We are thrilled to hear you found our service to be honest and reliable, and that we provided you with the support you needed during your move. Your feedback truly motivates our team to continue delivering quality service.
★★★★★ 5/5
GoogleWe recently sold our property with KFH and the overall experience was very positive, we would like to thank Rebecca the sales manager for her team leadership and especially to Alexia for all of her support during the transaction - her commitment, efforts and support will benefit any future seller.
Sam · 6 April 2026
Agent replied · 13 April 2026
Thank you for sharing your positive experience, Sam. We are delighted to hear that you found our service supportive and that Alexia's commitment made a difference during your property sale. Our knowledgeable team strives for truly successful outcomes, and your feedback reinforces our client-focused approach.
★★★★★ 5/5
GoogleWe brought our first family home through Sophie Goodlace at KFH in Earlsfield and were delighted with her service. Sophie was always available to show us the latest and most well suited properties in Earlsfield and really supported us through the buying process. We move in, in a couple of weeks and can't wait to make it our home! We highly recommend both KFH and Sophie.
Henrietta · 22 July 2026
★★★★★ 5/5
GoogleI purchased a property that was listed with KFH, Sophie was really helpful start to finish and very knowledgeable regarding the area.
The team were always friendly and responsive.
Ben · 8 August 2026
Agent replied · 22 August 2026
Thank you Ben. We are delighted to hear that Sophie provided knowledgeable support throughout your property purchase. Our team's commitment to being friendly and responsive is essential in achieving truly successful outcomes for our clients. We appreciate your trust in us and look forward to assisting you in the future.
★★★★★ 5/5
GoogleClaudia Northrop went above and beyond to project manage what was a predictably tedious house purchase process. Immaculate communicator, always available and a rare shining light in our transaction.
Dominic · 8 August 2026
Agent replied · 22 August 2026
Thank you, Dominic. We are thrilled to hear that Claudia provided exceptional support throughout your house purchase. Her clear communication and dedication truly reflect our commitment to achieving successful outcomes for our clients. We appreciate your feedback.
★★★★★ 5/5
GoogleI recently sold my flat through KFH and was delighted with all aspects of the sale. The team were energetic and solution oriented when the inevitable challenges presented themselves. Sophie was friendly, on-it and great at communicating with me. Very pleased with my sale.
Rachel · 8 April 2026
Agent replied · 13 April 2026
Thank you Rachel, we are thrilled to hear you were delighted with the sale of your flat. Our team is dedicated to being supportive and solution-oriented, and it's wonderful to know that Sophie provided you with excellent communication. We appreciate your trust in us!
★★★★★ 5/5
GoogleWe recently sold our house with Sophie at KFH Earlsfield. It was a difficult transaction that took a long time to exchange for various reasons. I’m sure that without the proactivity and resilience of Sophie and the team at KFH it probably …
Will · 13 February 2026
Agent replied · 13 April 2026
Dear Will, thank you for your kind words about Sophie and our team at KFH Earlsfield. We truly appreciate your recognition of our proactivity and resilience during your challenging transaction. Your trust in our customer centered service means a lot to us
★★★★★ 4/5
GoogleRebecca and Natalia were really straightforward and efficient to work with to sell our house in Earlsfield (we also bought the house through KFH). Rebecca knows the market and Natalia was a star in communication between parties to complete.
Mary · 13 February 2026
Agent replied · 13 April 2026
Dear Mary, thank you for your wonderful feedback. We are thrilled to hear that Rebecca and Natalia provided you with straightforward and efficient service while selling your house in Earlsfield.
★★★★★ 5/5
GoogleAfter a tricky two years, we have had a fantastic experience selling with KFH Earlsfield and in particular with Alexia - her prompt communication, honest feedback, and genuine kindness have truly made all the difference. She has completely restored our faith in the moving process and is by far the best estate agent we have worked with (and we have dealt with a lot over the two years!). We’re incredibly grateful and can’t thank her and the team enough for their hard work!
Alice · 8 April 2026
Agent replied · 13 April 2026
We are absolutely delighted to have worked with you and your lovely family. It was not all plain sailing but I know Alexia was there every step of the way. We wish you all the best for your next adventure in your new home and hope to help you again in the future
★★★★★ 5/5
GoogleAs first-time buyers, we couldn’t have asked for better support from Claudia. She was incredibly patient during our search, really took the time to understand what we were looking for, and never made us feel pressured or rushed at any point. When we did find the right place, she was brilliant - proactive, responsive, and kept everything moving smoothly. She made what could have been a stressful process feel straightforward and manageable. We’d highly recommend her to anyone looking in South West London. Thank you again Claudia!
Alice · 30 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind words, Alice. We're thrilled to hear that Claudia provided you with such patient and reliable support during your home search. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
★★★★★ 5/5
GoogleI recently bought a flat and had a wonderful experience using KFH! It was a daunting process as a first time buyer, but I had the pleasure of working with Sophie Goodlace from viewings to completion, and she was a superstar! Really warm, supportive, informative, and helpful each step of the way. Sophie always had a smile, and ensured I felt comfortable and confident in all the different stages of the process. All communications were clear and prompt, and I knew I was in good hands! Thank you so much for helping me get this new chapter of my life started on the right note. I would highly recommend using KFH (and Sophie in particular!) to anyone looking to purchase their own property too.
Hannah · 30 March 2026
Agent replied · 13 April 2026
Thank you so much for your wonderful review, Hannah! We're thrilled to hear that you had a fantastic experience with Sophie Goodlace and that her support made your first-time buying journey comfortable and confident. Your kind words about our customer-centric service and Sophie's reliability mean a lot to us, and we look forward to helping you again in the future!
★★★★★ 5/5
GoogleI had an excellent experience with KFH when selling our flat recently. In particular Claudia managed the whole process really well, being proactive and helping to keep everyone informed and the sale process moving to completion. Would recommend for the area!
Georgie · 13 January 2026
Agent replied · 13 April 2026
Thank you so much for your kind words, Georgie! We're thrilled to hear that you had an excellent experience selling your flat and that Claudia provided proactive support throughout the process. Your recommendation means a lot to us! We look forward to assisting you again in the future
★★★★★ 5/5
GoogleI recently sold, and Natalia was fantastic throughout!
Freddie · 22 July 2026
Agent replied · 22 August 2026
Thank you, Freddie. We are thrilled to have provided you with such supportive service during your journey to buy and sell on Earlsfield Road. Our knowledgeable team is dedicated to aligning with our clients' goals and delivering truly successful outcomes. We appreciate your trust in us .
★★★★★ 1/5
GoogleExtremely poor management and lack of responsibility.
After paying, signing the contract, and agreeing on a move-in date, we arrived to find the house dirty, damaged, and not ready to live in.
The agency refused to deal with the issue and redirected us to the landlord, who was not informed at all. This shows a complete lack of professionalism and communication.
This was a very stressful experience and I would strongly advise others to avoid this company.
Alex · 13 February 2026
Agent replied · 13 April 2026
Dear Alex, I understand that this matter has now been resolved. If there is anything further, please reach out to us so that we will be able to assist.
★★★★★ 5/5
GoogleKFH have been incredible, Naomi, Anton and the team worked incredibly hard to find the right Tenent’s for me! Would highly recommend them to anyone- Frederick
Heartline · 13 February 2026
Agent replied · 13 April 2026
Thank you so much for your kind words, Frederick! We're thrilled to hear that Naomi, Anton, and the team provided you with incredible support in finding the right tenants. Your recommendation means a lot to us and reflects our commitment to customer service and reliability.
★★★★★ 5/5
GoogleExtremely good service start to finish on our sale. Claudia has got our sale over the line very smoothly, after Alexia worked extremely hard over several weeks with some difficult buyers. The whole team have been a pleasure to deal with, highly professional and always prompt to respond.
Nathan · 22 July 2026
Agent replied · 22 August 2026
Thank you, Nathan, for sharing your wonderful experience. We are delighted to know that Claudia and Alexia provided you with such supportive and professional service throughout your sale. Our knowledgeable team is dedicated to achieving truly successful outcomes, and we appreciate your recognition of their efforts. If you require any further assistance, please do not hesitate to reach out to us.
★★★★★ 5/5
GoogleClaudia from KFH Earlsfield is fabulous. She is very helpful and efficient. Highly recommend Claudia, great service!
Anna · 13 March 2026
Agent replied · 13 April 2026
Claudia is thrilled to receive your kind words and pleased to hear that you found her helpful and efficient.
Our focus is always on delivering quality service and achieving successful outcomes for our clients. If you need any further assistance, please feel free to reach out to us.
★★★★★ 5/5
GoogleWe had a great experience working with Alexia throughout the purchase of our home. She was always willing to show us the property for additional viewings and source answers to any questions we had. We were new to the process as first time buyers and we did not feel pressured and felt well supported. I would recommend this branch of KFH to friends and family.
Kristen · 13 March 2026
Agent replied · 13 April 2026
Thank you, Kristen, for sharing your wonderful experience. We are delighted that Alexia provided you with knowledgeable support as you navigated your first home purchase. Our team is committed to ensuring our clients feel well supported and informed throughout the process. We appreciate your recommendation and look forward to helping your friends and family in the future
★★★★★ 5/5
GoogleGood experience selling my property through KFH in Earlsfield. Once a buyer was found, the team kept everything on track and moving smoothly, and the sale completed in just 2.5 months. Claudia in particular did a great job, proactive, organised, and responsive.
Richard · 17 August 2026
Agent replied · 22 August 2026
Thank you for sharing your positive experience, Richard. We're delighted to hear that our team kept everything on track and that the sale completed so smoothly. Claudia's proactive and organised approach truly reflects our commitment to providing reliable and supportive service. We appreciate your trust in us and are glad to have achieved such a successful outcome together.
★★★★★ 5/5
GoogleWorked with Claudia as a first time buyer. She was always available to speak/discuss any issues and kept me fully up to speed with the transaction.
HDGRogers · 13 December 2025
Agent replied · 13 April 2026
Thank you so much for your kind words, Hugo! We're thrilled to hear that Claudia provided you with reliable support and kept you fully informed throughout your first-time buying experience. We look forward to assisting you again in the future!
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