Trusted Agent profile · London
★★★★★
960 reviews across 1 platform
517-519 Garratt Lane, London, SW18 4SW
Part of Kinleigh Folkard and Hayward, see every office.
Kinleigh Folkard and Hayward's office in London, at 517-519 Garratt Lane, is rated 4.9 out of 5 across 960 reviews on 1 platform, including 960 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Kinleigh Folkard and Hayward, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleRyan helped us with our home purchase in the area, from the off he was approachable, available and honest with his feedback. When under offer Ryan provided regular updates of progress and helped move the whole process along right up to completion. We had a great experience dealing with KFH and wouldn’t hesitate to use them again.
5/5
GoogleBrilliant service , Adrienne was great professional and helped us out a lot. Would recommend to anyone.
5/5
GoogleDorota was fantastic - need I say more? Best service I've had, full stop.
5/5
GoogleHoward and the Earlsfield team have been such a pleasure to work with to find a new property for myself and my husband to rent. They have helped us to find the ideal place that ticks off all our boxes and they have been a breeze to work with!PositiveProfessionalism
5/5
GoogleIncredibly helpful lady on the phone this morning, while i was enquiring about a property on the market. I was going away for a business trip so i informed her i was not ready to view as yet so i would call back when i return, she did tell me the sales team was in a morning meeting but she seemed incredibly knowledgeable.
5/5
GoogleA great service from start to finish. Martin was very helpful would highly recommend.
5/5
GoogleI bought a flat in Earlsfield from KFH in March and found Martin Worrall to be extremely helpful - he took the time to take us around every property that met our requirements and understand exactly what it was that we wanted. He was also really on the ball throughout the completion process, making sure the process was quick and as painless as possible.
5/5
GoogleA great experience with KFH and in particular with the agent Donte, a very professional individual, highly skilled and supportive, difficult to find this level of support. Thanks
5/5
GoogleSimon at the Earlsfield’s branch was very professional and offered a really friendly service. He was always available whenever advice or guidance was needed when my partners and I were looking for a new property. Thanks again Simon
5/5
GoogleSimon Jermak at Earlsfield KFH is exceptional. He has helped us find a rental apartment twice now, each time showing us lovely places and facilitating the process seamlessly. He is committed, friendly and offers excellent service. Thank you!
5/5
GoogleVery helpful. Thanks to Shyanne and Howard!
4/5
GoogleWould highly recommend Tom. He has been friendly and proactive throughout my sale.
1/5
GoogleI’m really disappointed with the property managements. We’ve had problems with damp since November 2018 and nothing has been done. Heads up if KFH manage your flat.... really dissappinted
Hi Alex, Thank you for sharing your feedback with us. We are sorry to hear that you feel this way and understand that the team have been working diligently to try to resolve this ongoing issue for you. We appreciate your frustrations but unfortunately we have a remit we can work within and some matters are out of hands which can cause delays. If you would like to discuss this further, please get in touch with your property manager directly to discuss. Kind Regards, KFH
5/5
GoogleVery grateful for all of Tom’s help and support in the search for our new home! He took a real interest in understanding what we were looking for and as a result always shares relevant properties. He has been prompt, transparent and honest with us throughout. Highly recommend!
5/5
GoogleLoved working with KFH. The whole team were helpful, efficient and accommodating. We bought through them and the whole process was very slick. We met a number of the team who were all very professional but shout out Ryan R in particular who helped us through the process
5/5
GoogleIn my many years of doing property work I have found KFH Earlsfield Office to be the most tentative, professional and efficient estate agency in South West London other agencies in that area don't even come close. Gabriella Mills and Tom Roper who work in the Earlsfield Office are both equally outstanding in providing great customer service to both vendors and buyers.
5/5
GoogleJim (Earlsfield office) was fantastic to deal with throughout our property search. He was extremely responsive and made an effort to actively stay in touch and provide updates (and not in a pushy sales way) throughout, a service which we have not received from others in the industry. Would definitely recommend KFH to others.
5/5
GoogleWe recently sold our house through KFH Earlsfield. The whole process was seamless from beginning to end. Rebecca and Tom display a level of professionalism which was refreshing to see. In fact every member of staff we dealt with within this branch was great. Estate agent fees always seem quite steep but these guys earned every penny. Would happily recommend them.
5/5
GoogleHaving used other agencies in the past i found KFH to be particularly thorough and efficient which is exactly what you want during the stressful process of moving, and even more so in our case of buying and selling. Our agents that we dealt mostly with were Tom And Josh who were both excellent. No hesitation to recommend. Thank you!
5/5
GoogleWorked with Martin for our property purchase - excellent experience.
5/5
GoogleI had a fantastic experience with Shyanne at KFH. She was always responsive and happy to answer any questions I had. I would reccommend her and KFH to anyone looking to rent in the Earlsfield area.
5/5
GoogleThanks Dorota for helping us find a fantastic home. Great service!
5/5
GoogleKFH were brilliant in helping us buy our first home. Our agent, Ebony, was tireless and diligent in her approach and made a challenging process far easier.
5/5
GoogleThe staff at KFH in Earlsfield are friendly, helpful and professional. Josh in particular was a pleasure to deal with on the sale of our property, and he was diligent at following up to keep things on track and to keep us updated.PositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Kinleigh Folkard and Hayward, London won Trusted Agent.
