Trusted Agent profile · London
★★★★★
688 reviews across 1 platform
58-60 Tooting High Street, London, SW17 0RN
Part of Kinleigh Folkard and Hayward, see every office.
Kinleigh Folkard and Hayward's office in London, at 58-60 Tooting High Street, is rated 4.7 out of 5 across 688 reviews on 1 platform, including 688 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleJust finished the process of renting a flat through KFH with their letting assistant manager Nathalie. Throughout the entire process Nathalie was exceptionally helpful and was always quick to return an email or a phone call. I've dealt with many estate agents living in London and happy to say KFH were one of the few good ones. Would happily go to them again.
5/5
GoogleCharles was really helpful finding us a property. He quickly grasped exactly what we were looking for and called us to arrange a viewing before the property was even on their website. He is really responsive over email and really helped get the sale through. Would definitely recommend! ThanksPositiveResponsiveness, Professionalism
5/5
GoogleKayleigh has provided an exceptional service to me and my family. She exceeded excellent customer service and support. Because of all her hard work and determination, I would most definitely refer friends, family and any member of the public to KFH in the future. 😊👍 Well done Kayleigh, I really hope you get an appraisal. We will enjoy our new home. Thank you
5/5
GoogleMy partner and I recently bought our first flat through KFH Tooting branch. We appreciated Leon’s diligence and honesty. He was reliably cool calm and collected and made the stress of buying much easier. We’d thoroughly recommend Leon!
5/5
GoogleAfter using a couple of different estate agents to find a property to rent in South London, KFH were miles above the rest. Marta was personable and extremely responsive throughout the process and we secured the property quickly. I would recommend Marta and KFH Tooting to any renters looking for a hassle-free and professional service.PositiveResponsiveness, Professionalism
5/5
GoogleI had a really great experience selling my flat with KFH. Daniel Todd was amazing, very patient and helpful throughout the process and always available to speak to if needed. I would happily recommend KFH and Daniel. Thanks for your hard work!
2/5
GoogleSuboptimal management. We live on Tooting high street and KFH manages the buildings we're in. They've failed in different areas: -Communication: takes ages to have answers from them, almost all tenants have to communicate one single demand so we can finally have a reply. -Dismissive: whenever there is an issue affecting many tenants, KFH almost always tries to imply that those issues are for tenants to solve, eventhough it does affect the whole building. - Rude customer service. - No transparency. - Bad management of the building we're in. Always wait for an issue to become a disaster before stepping in. I'm a very objective person and have rented a lot in London, but one this to take away from this experience (shared by myself and the tenants of my building): I would reconsider renting or buying any place managed by KFH.
5/5
GoogleMyself and my partner recently rented a flat via Kinleigh Folkard and Hayward in Tooting. Kayleigh was extremely approachable, friendly and easy to communicate with. She made the whole process much easier and more efficient for us.
5/5
GoogleEden is very kind and supportive real estate agent who has provided a great support to search an apartment for my family during the lock down and pandemic situation in London. He is trust worthy and very responsive even during the weekends. I wish him good luck for his future endeavor.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleYou’re not supposed to like estate agents are you? But I found KFH helpful, knowledgeable and human. Thanks to Eden and all the team for an excellent experience.
5/5
GoogleMassive shout out to Eden, who has made the stressful process of finding a new home really fun and enjoyable. He got a great understanding of exactly what we were looking for, and then made a point of reaching out the minute he saw anything fitting our brief. So friendly, warm and professional, and just an all round great guy.
5/5
GoogleI was/am looking for furnished flat/house for myself and KFH team helping me well to find it out. I would particularly mention Loveisha Roman, who’s working with KFH team and showed me some properties. She’s a good professional lady. I like her polite attitude, and depth of knowledge she has regarding properties. Best thing is that she keeps in contact with you and replies promptly. Best wishes for her 😊 I hope I’ll manage to get a decent accommodation.
5/5
GoogleKayleigh at KFH Tooting was incredibly helpful and friendly throughout the process of signing our tenancy agreement. Couldn't recommend her more!
5/5
GoogleEden and Anthony were brilliant with my flat search. Whilst I didn't find with them they were attentive and professional at all times. Certainly recommend their services.
5/5
GoogleAlthough we ended up having to go with a different agency, KFH Tooting has been an absolute pleasure to work with. Monika is by far the most helpful, hard working and competent letting agent I have ever had the pleasure of communicating with. I could recommend them, especially Monika, to anyone who's looking for a place in or around Tooting!
5/5
GoogleMartin was so helpful throughout our buying process. Excellent communication, sound advice and never pushy. It was a lengthy and complicated process but it was clear Martin had everyone's best interests and was working extremely hard to move things along before the stamp duty deadline. Thanks Martin!PositiveProfessionalism
5/5
GoogleWe couldn't believe how quickly Kinley Folkard Hayward - and Danielle Reid in particular - sold our flat during lockdown. We thought the while process would stall but Danielle kept things ticking along working from home and the whole process went so smoothly. Thank you KFH and the team. You're the best!!
5/5
GoogleKFH have a high level of professionalism and were very hard working in getting our sale to go through, when market dropped off and we had issues with buyers. Danielle Reid was instrumental in all elements of the sale from beginning to end and kept us fully updated throughout. Would highly recommend.
5/5
GoogleFantastic service from Dan and the team, always a step ahead of the process which helps with the stress of buying a property, great communication, they provided a top class service, have used this team before and will use again, 5 stars and thanks
4/5
GoogleNathalie was super helpful in our search for a new home. Informed them I work during the day so can't take phone calls and they actually listened and emailed me property options and general correspondence. We didn't end up finding a property through KFH but Nathalie was very helpful, charismatic, professsional and actually listened to our needs and wants
5/5
GoogleWe 100% recommend Sean Fitzpatrick from KFH - Tooting Broadway he found us our perfect flat to rent. We had viewed a few flats with other estate agents but he recommended this one and it was great. He has provided us an excellent level of service during the property search and I would highly recommend dealing with him. Michelle
5/5
GoogleDylan was fantastic to work with in finding our first home. He listened to what we wanted and kept his eye out for properties we might like. He was also friendly, approachable and knowledgeable about the market and the local area. He also went above and beyond during the conveyancing process to keep everything moving along. Thank you Dylan!
5/5
GoogleI recently rented a flat through KFH agency, and I couldn’t be happier with the experience. From the moment I contacted them, they were professional, responsive, and helpful. They guided me through the entire process. Kayleigh Murphy, the employee I worked with, was exceptional. She was knowledgeable about the properties available and took the time to understand my needs and preferences. She showed me several flats that matched my criteria and provided valuable insights about each one. Her attention to detail and dedication to finding the perfect fit for me were impressive. The communication throughout the process was excellent. Kayleigh promptly answered all my questions and kept me informed at every step. She made sure that all necessary paperwork was handled efficiently, making the move-in process seamless. Overall, I highly recommend KFH agency and Kayleigh Murphy to anyone looking to rent a flat in London. Their professionalism, knowledge, and exceptional customer service set them apart. I would not hesitate to work with them again in the future.
5/5
GoogleDan and the team were absolute professionals in selling our flat, in particularly challenging times during Covid. Dan has a real no nonsense approach, was always honest and fair and really easy to communicate with. I’d have no hesitation in recommending him.
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