Trusted Agent profile · London
★★★★★
688 reviews across 1 platform
58-60 Tooting High Street, London, SW17 0RN
Part of Kinleigh Folkard and Hayward, see every office.
Kinleigh Folkard and Hayward's office in London, at 58-60 Tooting High Street, is rated 4.7 out of 5 across 688 reviews on 1 platform, including 688 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleKFH Tooting helped with the sale of my property and the purchase of a new one. They were all lovely and professional, keeping me up to date on a regular basis. In Particular, Danielle Reid was great - really efficient and always available to help answer any queries. Would definitely sell with them again!
5/5
GoogleSean Fitzpatrick was really helpful and professional throughout our dealings with KFH. Although we made an offer on a house listed with another estate agency in the end, Sean was kind enough to continue to send potential properties thorough to us until we had found what we were looking for. Thanks very much for your time and effort.
5/5
GoogleEden was an amazing help in securing our new apartment. Through the ups and downs of finding a place, he remained calm and helpful - keeping us updated throughout the process. I would 100% recommend working with him as he was extremely friendly, trustworthy and took the time to understand exactly what we were looking for. Thanks again!
5/5
GoogleI had a really great experience working with Olivier Herbu and the rest of the lettings team in the Tooting Branch of KFH. I was provided with timely feedback on viewings and data driven advice on best next steps. The team drawing up the paperwork where also spot on with every detail. My experience with KFH was a complete contrast to the one I had with a major competitor of theirs who I had moved away from due to contractual errors and loose ends that never seemed to get tied up. I'm now a very happy landlord!
5/5
GoogleOutstanding experience with KFH recently who sold my house. Anthony and Eden were professional, friendly and excellent at keeping the sale on track and communicating effectively throughout.
5/5
GoogleWe have just sold our property via KFH using Martin Worrall from their team. Martin and his team were always professional, insightful and measured to look at things from both the buyers and our point of view in order to find the best way forward. Thoroughly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleKayleigh was excellent at helping my group find and move into our first rental property as Uni students. She helped us through the entire process and made the whole thing a lot less stressful. I couldn't recommend her and the KFH team more!
5/5
GoogleWe had a great experience with KFH in Tooting. Kayleigh was really helpful throughout the process and made the whole process easy and stress free, was always quick to communicate with us and reassure us about anything.
5/5
GoogleI had a really great experience working with Olivier Herbu and the rest of the lettings team in the Tooting Branch of KFH. I was provided with timely feedback on viewings and data driven advice on best next steps. The team drawing up the paperwork where also spot on with every detail. My experience with KFH was a complete contrast to the one I had with a major competitor of theirs who I had moved away from due to contractual errors and loose ends that never seemed to get tied up. I'm now a very happy landlord!
5/5
GoogleI recently purchased a house where the KFH Tooting branch was the listed estate agent. Morgan did an amazing job keeping us in the loop when needed and chasing unanswered questions. She always had a friendly and professional matter, making sure there was no issues in our chain. I have worked with a few estate agents when purchasing properties before, and KFH has definitely been the best of them all! So, I will definitely recommend using them if you are selling or buying a property.
5/5
GoogleMorgan at KFH Tooting guided us through the sale of our property smoothly and efficiently. She was always there to answer questions and keep me sane! Thank you Morgan!
2/5
GoogleMixed experience with this agency. We bought a house through them, so we are not their "client", but our feedback applies to whoever is thinking to sell their property through KFH. The negotation process once we made our initial offer was quick. After the initial offer, the seller outright rejected the offer and asked for £50k above asking price. We thought that was ridiculour, as the agent would have put a higher asking price if the true value of the house was £50k more. Once our offer was accepted, we were dealing with the same agent throughout the legal process. The seller was especially difficult to deal with, but we felt that the agent did not try enough to resolve the many issues we had encountered. I've had to really micro-manage the agent, calling them twice each week on Monday to set the action plan for the week, then again on Thursday to check status. We were always ahead of the curve and had to wait for the seller all the time. One particular instance where the agent was at fault when my surveyor had confired with the agent their attendance. However, when the surveyor turned up at the agency to pick up the keys, no-one knew that the surveyor was coming and the seller was not notified in advance. This has led to the surveyor being denied access to the property. We then had to re-book the surveyor's time, which has added a total of 3 weeks delay to the whole process. It was also impossible to get hold of the agent dealing with the sale. I've managed to get hold of an Assistant Manager's details and started copying him in every email so information did not get held up by one agent. I also quickly realised that the agent was avoiding my calls, so I had to use different numbers to call the agent. It is not a surprise that I could immediately get through the agent when using different numbers. It should also be mentioned that we only managed to see the propety once. We asked to revisit, but the seller refused and it does not feel like the agent had tried to persuade the seller. I think we're the most easy-going buyer to spend a fortune on a property, but only get to see once! On the advert, it was noted that there is underfloor heating, but when questioned how to operate the system, no-one knew how it works. The agent didn't bother to find out either. To me, this is false advertising. The completion proces was also a mess. I wasn't surprised by this time. I had a list of logistical questions about the location of meters, alarm, etc. I've had to really chase the agent to get the answers. I've managed to out-think the agent on the final day and managed to arrive at the property to get the keys and talk directly with the seller's brother on completion day to get all the information I needed. I was supposed to meet the agent at the property as well, but he never turned up. Overall, comparing KFH against my estate agent that was selling my flat in order for me to buy the house, I would rate KFH as 1 out of 10. I've given them 2 stars instead of 1 because at the end of the day, I had managed to buy the property, but the whole process was not pleasant.
5/5
GoogleWe worked with Dylan Brooks at this branch who was extremely helpful right from the start. We pretty much had our entire journey through a couple of properties with Dylan and as first time buyers he was reassuring, responsive and pragmatic. KFH in general were very helpful and most importantly quick to react. Thanks for all the help
5/5
GoogleI dealt with many estate agents in my search for a rental property with mixed results but KFH Tooting (Marta) were a different grade. There was no hard sell or bulls**t, calls and emails were always responded to promptly and although it may seem a cliché, I was actually made to feel valued. Thanks so much.
5/5
GoogleWe worked with Dylan Brooks at this branch who was extremely helpful right from the start. We pretty much had our entire journey through a couple of properties with Dylan and as first time buyers he was reassuring, responsive and pragmatic. KFH in general were very helpful and most importantly quick to react. Thanks for all the help
5/5
GoogleExcellent service, Dan secured a buyer within a week, in an extremely tough market. Was kept updated throughout the whole process, big thanks to Anthony and Gem as well, overall a brilliant team - recommend 100%
5/5
GoogleI would highly recommend KFH to anyone. We used the Tooting branch to buy a house in the area. Daniel Todd has been very professional , reliable and honest. He has always being in touch & ready to help without putting any pressure on us and I truly appreciate that! Well done Daniel..thank you for everything!
5/5
GoogleDylan helped us to buy our first property in Tooting. I couldn't have asked for a better service from him and the team. He was on top of every query and chased all parties in a timely manner. He was a pleasure to deal with and Im glad we had him on our side. Thanks Dylan!
5/5
GoogleCharles was really helpful finding us a property. He quickly grasped exactly what we were looking for and called us to arrange a viewing before the property was even on their website. He is really responsive over email and really helped get the sale through. Would definitely recommend! Thanks
4/5
GoogleThe mortgage application service by Lucas was pretty smooth and hassle free. Great work!
5/5
GoogleDaniel was friendly and professional and a great help in progressing the sale of our flat in terms of liaising with the solicitors and Buyers to keep things moving along to our desired timeframe.
5/5
GoogleThe team at KFH in Tooting were exemplary, professional and courteous at all times, demonstrating the very best in customer service. Dylan in particular was both patient and tenacious in ensuring the sale was completed and at a good price. I would have no hesitation in recommending KFH and look forward to using them again.
5/5
GoogleWe had a good experience with the KFH Tooting branch. The agent Monika was extremely helpful and honest. She listen to our needs and feedback in order to find us the best property. In one occasion, she went beyond to show is the properties at our best convenience. Continue the great work and thank you!
5/5
GoogleMy partner and I recently bought our first property together and have been very happy with the support provided by Daniel Todd and the team at KFH. He was always available and regularly kept us updated on progress, thank you! The team are friendly and a pleasure to speak to. Best wishes, Sophie and Tim
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