4/5
GoogleIsabella has been very helpful so far in the process. She always answers emails and call promptly and look forward to getting the flat finalised soon
Trusted Agent profile · London
Kinleigh Folkard and Hayward London reviews
★★★★★
775 reviews across 1 platform
124 Balham High Road, London, SW12 9AA
Part of Kinleigh Folkard and Hayward, see every office.
Kinleigh Folkard and Hayward's office in London, at 124 Balham High Road, is rated 4.8 out of 5 across 775 reviews on 1 platform, including 775 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Kinleigh Folkard and Hayward, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleAs a first-time buyer this was my first experience of buying a property. Stephen was extremely helpful in showing me many properties and in particular listening to my buying criteria. He was great at showing additional properties that I hadn't seen online that still fitted what I was looking for and came across as professional, friendly and knowledgeable. Would recommend!PositiveResponsiveness, Professionalism
5/5
GoogleWe recently enquired with KFH about renting a flat in Balham and the service has been excellent. On our first viewing with KFH, Ben showed us a great place which have subsequently had an offer accepted on. Ben has been very responsive and proactive with our search whilst being very professional, helpful and friendly throughout.
5/5
GoogleAlthough we didn’t find our property through KFH you couldn’t fault Ben’s efforts to help us find a house in the current market. He was super responsive and did all he could to try and get us in for viewings as quickly as possible, as well as lining up other potential properties. Thank you Ben!
5/5
GoogleWe recently let a flat through the Balham office and Matilda Perry was incredibly helpful, responsive and proactive. We would absolutely recommend their services.
5/5
GoogleMy recent experience with KFH branch in Balham was good, in particular I found that Alice Deyermond was brilliant at communicating with all the solicitors and the seller. Furthermore, she involved in the property manager and resolved the queries we were facing at the property. Would definitely recommend!
5/5
GoogleAlice has been great in selling my house, and also helped with advice on bidding for the new house, and helping advise on other issues related to my purchase (which she wasn't involved in but helped anyway!).
5/5
GoogleWe have used KFH twice now, once as a first time buyer and second for the remortgaging. We’ve worked with Kevin on both occasions. We’ve always had an excellent service by Kevin. Very professional and goes above and beyond. Thank you for making the remortgaging process so smooth! Jigs and Ryan.PositiveProfessionalism
5/5
GoogleOur experience with KFH Balham was great, especially working with Josh. He managed the sale process of our property and he couldn't have made it easier for us. Josh communicated with us at all times and kept us up to date with any relevant information. We are thoroughly pleased with his efforts and service provided.
5/5
GoogleKevin Hurley was very helpful throughout the whole process. He was always proactive and very quick and clarified a lot of our doubts. He made the experience with the first mortgage as easy as possible. Thank you!
5/5
GoogleWe recently sold our flat in Balham and have to thank Salomon Ducos for all his hard work and perseverance since we had a first time buyer who needed a bit of hand holding. Salomon managed to push the deal forward and was really proactive in getting this deal closed and was always polite and friendly. Would definitely recommend!PositiveResponsiveness, Professionalism
5/5
GoogleJoel carefully steered our house sale through from offer to completion. He dealt promptly with queries from our buyers and recommended specialist services such as surveyors as needed whilst giving advice and reassurance to us. Joel comes …
5/5
GoogleI worked with Isabella Yates. she provided clear, regular and supportive communication throughout the process. I really felt like I had someone helping on my side which is seemingly rare in property. Would recommend!
5/5
GoogleI have worked with Sally, Will, Abs, Parisa and Alex for the past few years now at KFH Balham, they are so easy and great to work with. The systems they have in place are seamless. I work with Sally on a daily basis to book jobs in and it is an absolute delight emailing and working with her, Sallys middle name is organised!!
5/5
GoogleKFH have been really excellent to deal with from the valuation (by Lee) through to completion. My flat sale has been pretty stressful for various reasons and Alice Deyermond has just been brilliant and has really had to go the extra mile to get the sale over the line. She has been highly professional, extremely communicative and i would highly recommend KFH (and Alice!)
5/5
GoogleAlice has been incredibly helpful and friendly so far in our buying process, with quick responses and providing us with very useful information throughout!
5/5
GoogleVery helpful, good communication, and the whole process has been kept smooth - Big thanks to Ben Watts
5/5
GoogleKFH was great from valuation and listing through to the sales process and exchange. In particular Lee and Josh helped us understand the market, kept the sale moving and turned around the chain in just under three months. Would highly recommend for anyone looking to sell their property in Balham.
5/5
GoogleA big shout out to Josh Collins. Having initially made slow progress on offers, Josh, having recently transferred to the Branch, stepped in and we were under offer within a week. The true professional - efficient, communicative and responsive throughout. He did his utmost to make sure the sale went through as smoothly possible.
5/5
GoogleKevin has been fantastic as our mortgage advisor. He managed to get us a great mortgage deal in a very though period during this pandemic. Being first time buyers he was very helpful with explaining how everything works, he is very friendly and very quick with his responses. We are now in our new house :) We would definitely recommend him!
5/5
GoogleIsabella Yates was amazing in selling our property through a slightly complicated chain. She was friendly and professional at all times, I would highly recommend Isabella.
5/5
GoogleKFH were very professional, responsive and helpful throughout the process. We dealt with Alice who was patient with us, but also knew when to follow up and chase when things started to slow down. I tried to buy a property with two other agencies previously and this was by far the best experience.
5/5
GoogleThe best experience in renting I've ever had. Process is hell of a pain, but this team was really helpful and made it painless for me as a tenant. Special thanks to Abs, he is always in touch, answers all the questions any time of the day. Sally is also responsive and makes sure paperwork is all done.
4/5
GoogleKFH were very good when we recently sold house in Balham. Specific shout out to Zack who was a huge help guiding me every step of the way to ensure the sale went as smoothly as possible.
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Questions about Kinleigh Folkard and Hayward London
Has Kinleigh Folkard and Hayward won any awards?
Yes. In The Trusted Agent 2026 awards: Kinleigh Folkard and Hayward, London won Trusted Agent.
