Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently sold our flat with this KFH branch and I can’t rate them highly enough.
We had particularly challenging buyers solicitors but the team kept me up to date at every stage and continued to persist with a very professional approach until they were able to get us over the line.
We used a local agent before moving to KFH and the level and service and trust was not comparable - put simply, I don’t think our previous agent would have been able to negotiate the sale as the KFH skillfully balanced and managed expectations of all parties very well.
Special thanks have to go to Vicky who took responsibility for the full sale and didn’t rest until the sale went through, and also Shaista who was always there to help and guide whenever needed.
Thanks guys!
Adam · 29 July 2019
★★★★★ 5/5
GoogleVery professional and attentive, great local knowledge - sold our property in no time and got a good price in difficult circumstances. Greatly recommended. Thank you Shaista!
Jim · 15 December 2020
★★★★★ 5/5
GoogleGreat experience from Tim's team at West Dulwich. We worked with Julian who was helpful, practical and professional throughout. Would not hesitate to buy or sell through them again. Thank you.
Ima · 29 July 2019
★★★★★ 5/5
GoogleAmazing team, so happy that I worked with them. Harry recently helped me buying my first flat. He was always reachable and helpful throughout the process, I highly recommend working with them.
Aycan · 28 October 2024
★★★★★ 5/5
GoogleLeon from the West Dulwich branch helped us find a beautiful house. I couldn’t speak any higher of his efforts, communication and professionalism. He was very polite and attentive and a joy to work with. Any estate agent would do well to follow his lead. A usually generally stressful experience was made to be much easier and it was massively appreciated.
Andrew · 14 December 2022
★★★★★ 5/5
GoogleOur experience with KFH has been excellent from start to finish. Tim Beattie has provided a fantastic service - his communications were clear, frequent, and he made what can be a very stressful process much more manageable. We cannot thank him enough. I would highly recommend KFH to anyone who is looking to rent or sell their property in the future.
Sarah · 11 December 2022
★★★★★ 5/5
GoogleAlthough the whole team I'm sure made contributions to the success and smooth transition of our first time property purchase, Vicky did an outstanding job of keeping us informed, level headed, and making the whole process a very human one. A huge thank you for helping us in this very important moment in our lives. KFH is an agency to be trusted in terms of experience, and professionalism, and we will surely use them again in the future.
Christopher · 29 July 2019
★★★★★ 5/5
GoogleVicky and the team were extremely helpful. Could not have asked for a better service. They sold my flat very quickly and got a great price. Highly recommended.
Gregory · 25 March 2020
★★★★★ 5/5
GoogleThe KFH team at West Dulwich have been a pleasure to work with. Shaista managed the sale of our property and handled it professionally and sensitively to keep things moving ahead when things stalled on our onward purchase, and in the final few days to get everything over the line. The USP the KFH West Dulwich team bring over other agents is their professionalism, friendliness and above all non-pushy manner, which takes a lot of the stress out of moving house.
T · 25 October 2017
★★★★★ 5/5
GoogleA truly exceptional service. Don’t use anyone else.
As everyone knows, estates agents are the last people anyone really wants to deal with. Other than solicitors perhaps. They’re unreliable, untrustworthy worthy and generally people you’d rater not have to deal with.
However the team at KFH West Dulwich are the polar opposite.
Tim, Shaista, Lee and Julian are simply brilliant.
They demonstrate the best qualities in customer service you could want. Genuinely operating as a team in a proactive, friendly and informative way.
Having acted for me and my wife on both the sale and purchase of our recent move, I can’t recommend them highly enough.
You’re a fool if you intend to use anyone else, so don’t waste time and energy. Just contact Tim or Shaista now.
Ryan · 30 July 2017
★★★★★ 5/5
GoogleThe team at KFH West Dulwich are great, very good at their jobs and very nice folk with whom to deal. The marketing process was really easy; they took great photographs, appointed a lovely key person who updated us regularly and arranged a series of viewings, working around the nap schedule of a very grumpy toddler and giving lots of notice wherever they could. They achieved us two genuine “procedeable” offers, one at asking price, one at £10k under asking (during the difficult ‘Brexit’ period of summer 2016); I was really impressed. We only didn’t end up selling through them because our own purchase fell through, but I’m sure they would have handled it with the same friendly professionalism they demonstrated throughout the marketing process. Thank you, KFH!
Rosalind · 30 July 2017
★★★★★ 5/5
GoogleWe used KFH for our move and I can say with absolute conviction that they were amazing. It's all too easy to berate estate agents but without KFH we would not have move into our dream house. They provide the expertise, the calmness and the connections in a fraught and fragile process.
Our agent was Lee Hinds who I hope you end up with. He guided us through a very long move process in a very difficult market and helped us to make good decisions. He genuinely cared about us getting what we wanted as well and doing his job as an estate agent.
You need their understanding of the market to get access to the house you want. We did. We got the house which we wanted. I would use West Dulwich in KFH without hesitation if I need to again.
David · 30 July 2017
★★★★★ 5/5
GoogleNia Ayoade was our sales negotiator and has been brilliant every step of the way.
Richard · 17 June 2022
★★★★★ 5/5
GoogleWe used KFH when selling our house recently. Shana did an absolutely amazing job, finding us a brilliant buyer in a matter of days. She steered the sale through the process brilliantly, we could not have been more delighted with the way she handled everything. You will not find a better agent than Shana!
Rob · 30 April 2023
★★★★★ 5/5
GoogleLuke was very responsive and helpful throughout the whole process. We are very pleased for collaborating with KFH at West Dulwich.
Rakel · 25 May 2021
★★★★★ 5/5
GoogleVery professional service throughout the entirety our sale. Vicky was always on hand to speak with, helping our sale go through quickly and smoothly. Much appreciated.
David · 9 December 2019
★★★★★ 5/5
GoogleExcellent service from KFH west dulwich in particular Shaista Bibi who provided a professional and diligent service ensuring our purchase went through smoothly. Many thanks
Charlotte · 25 January 2020
★★★★★ 5/5
GoogleVicky and the rest of the team at KFH made our first time buying a house stress free, even in the current challenging circumstances. We always felt like we were in a safe and very competent pair of hands, with Vicky answering all our (many!) questions swiftly and thoroughly. I never had to chase for a response and was kept informed throughout. Would wholeheartedly recommend!PositiveResponsiveness, Professionalism
Sophia · 22 June 2021
★★★★★ 5/5
GoogleExcellent service from start to finish. Highly recommend this team in West Dulwich who understand the local market and worked hard to secure a highly competitive sale. Charles remained calm and confident leading up to exchange and kept us informed at every stage. 14 weeks from listing to moving. Well done team.
Manda · 10 March 2023
★★★★★ 5/5
GoogleWe had a very good experience with KFH West Dulwich in purchasing our house, in particular with Charles who assisted us during the whole process.
Rebibeh · 14 October 2024
★★★★★ 5/5
GoogleHarry was very responsive and collaborative in trying to work through a tough exchange process. Happy to recommend!
Debby · 8 December 2020
★★★★★ 5/5
GoogleVicky and the rest of the team at KFH made our first time buying a house stress free, even in the current challenging circumstances. We always felt like we were in a safe and very competent pair of hands, with Vicky answering all our (many!) questions swiftly and thoroughly. I never had to chase for a response and was kept informed throughout. Would wholeheartedly recommend!
Sophia · 15 November 2020
★★★★★ 5/5
GoogleVery good service - a big thank you to Andrew Stavrou for making it as stress free as possible!
Victoria · 29 July 2019
★★★★★ 5/5
GoogleFrom initial contact through to the completion of the process, Nia facilitated a genuinely excellent experience with KFH. Consistently responsive, Nia took care to respond to every question, mediating very professionally. As a first time buyer, this was really valued.
Very unlike some poor experiences I’ve had with other estate agencies!
Grace · 24 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
