Kinleigh Folkard and Hayward reviews in London

★★★★★ 5/5

Google

We used Tim, Harry and Charles for our sale and purchase and they were all fantastic. We dealt with Harry and Charles most closely and they were superb - attentive, communicative and supportive. We completed our sale and purchase in 12 weeks, from offer acceptance to completion, and a large reason for that was down to KFH's professionalism. Would recommend.

Luke · 22 May 2026

★★★★★ 5/5

Google

Harry Jones worked tirelessly for us to make sure a slightly tricky chain came through and we successfully exchanged on our sale. He was dogged wokring on our behalf, communicative over email and phone, creative in his thinking, calm under pressure, and always a pleasure to deal with. The whole KFH team was great but special shout out to Harry!

James · 13 March 2026

★★★★★ 5/5

Google

Paige helped us with our first house purchase, we were at the bottom of a long chain and it wasn’t an easy transaction!! Paige was super helpful and went above and beyond to help with progressing the sale, it was a long process and we are really grateful to Paige for helping deal with the issues that come with a long chain! Paige is very friendly and makes you feel at ease throughout the process.

Libby · 14 October 2025

★★★★★ 5/5

Google

We recently sold our flat with KFH West Dulwich. Rita was incredibly attentive and communicative throughout, keeping up the pace to help move the process along. The process was a bit shaky at points (as all property purchases are) but Rita was calm throughout and helped at every stage. I would recommend her and the KFH team to anyone looking to buy or sell a property.

James · 13 November 2025

★★★★★ 5/5

Google

We recently sold our flat with KFH West Dulwich and can highly recommend. Harry and Tim were both a pleasure to deal with and responsive throughout. We had some incredibly difficult buyers but Harry and Tim were great at giving rational advice and smoothing things over as much as possible. Both of them really know the area and how to handle tough situations; we were really happy with everything from start to finish.

Rachel · 19 August 2025

★★★★★ 1/5

Google

We purchased a property through KFH West Dulwich. Many months after our offer was accepted, we finally completed and moved in, to our surprise on that day the house didn’t resemble much the property we had agreed to buy. Both front and back gardens had been completely neglected to the point where you can’t basically walk around, the carpets were in an appalling and unusable state. The house was so dirty that every surface was covered in dust and mouse droppings, there were spider webs throughout the property, and it was clear that no effort had been made to leave the home in a reasonable state for its new owners. When we raised our concerns, the estate agent responded that their role was basically to hand over the keys. While we understand that the condition of the property is ultimately the seller’s responsibility, we would have expected the agency to provide at least some guidance to them about leaving a property in a presentable condition for completion, especially since we were patient enough to wait much longer than the original estimate date. What should have been an exciting day turned into a disappointment within the first ten minutes of walking through the door. The lack of care from the sellers, left a very an awful impression, when you pay over a £1m for a house, one would expect some decency from the agents and the sellers to leave the place in a nice state.

S · 22 July 2026

★★★★★ 5/5

Google

Charles was fantastic in managing both our flat sale and our house purchase, keeping everybody up to date and following up where needed to keep things moving. He was professional and always available if we needed anything. From the valuation through to completion, everyone in the wider KFH team was helpful and transparent. Would highly recommend!

Megan · 13 January 2026

★★★★★ 5/5

Google

Excellent communication throughout sales process. Harry has been exceptional and a pleasure to have with us throughout the sale of our flat. Couldn’t recommend KFH anymore in West Dulwich.

Grace · 22 July 2026

★★★★★ 5/5

Google

Tim and his team have done an excellent job selling our house in West Dulwich, navigating through the different stages. They were professional, stayed in regular contact and made the whole process run smoothly. We’re glad we chose them as our agents and would definitely recommend them.

Jeremy · 13 February 2026

★★★★★ 5/5

Google

Tim, Charles and the team at KFH ran a very smooth sale process for our property in West Dulwich. They managed the viewing process with the tenants in the property well and provided regular updates on progress. I was happy with the sale price they achieved and would highly recommend them for their high levels of customer service and deliverability.

James · 14 October 2025

★★★★★ 5/5

Google

The whole team at KFH (I dealt mainly with Tim & Charles) were excellent from start to finish. Prompt, proactive, professional and courteous at all times. The result was a very speedy listing to completion. For anyone thinking of selling my advice would always be to use a top class estate agent AND an excellent solicitor! It's always worth it. KFH are highly recommended.

Michael · 14 September 2026

★★★★★ 5/5

Google

Tim and his team did an excellent job selling our house in West Dulwich. They have an excellent understanding of the local market and were professional, responsive and made the whole process run smoothly. We’re glad we chose them as our agents and would definitely recommend them.

Liv · 13 January 2026

★★★★★ 5/5

Google

We were very happy with KFH who looked after the sale of our home in West Dulwich in July 2025. Harry, in particular, and the entire team (including Charles and Rita) are extremely hard working, helpful and responsive. Tim Beattie was also great to deal with and provided a realistic valuation of the property which was achieved.

Ryan · 11 August 2025

★★★★★ 5/5

Google

Our thanks to the whole team at KFH following a complicated and drawn out sale and purchase . From the outset when Tim valued and marketed our house and showed us the perfect downsize one, we felt we were in good hands and so it proved to be. Paige was involved with our first buyer and dealt sensitively with the situation when our buyers had to pull out .Charles enthusiastically found and managed the sale with our second buyer and kept us constantly up to date through some frustrating moments further up the chain. Harry and Tim were there throughout offering support and reassurance along the way. What a great team. We felt that everyone went above and beyond with their patience, kindness and consideration. We have already recommended them to others and will continue to do so. Thank you Team West Dulwich KFH.

Penelope · 14 October 2025

★★★★★ 5/5

Google

Tim and his team were absolutely fantastic helping with the sale of my mother’s house. Tim smoothed the (always tricky) process of agreeing contract details and made the process incredibly smooth. I have had to help with the sale of a number of properties over the last year and Tim really stood out. Highly recommended!

Ed · 4 July 2025

★★★★★ 5/5

Google

I have just sold my house with kfh and they were an absolute dream to work with! Big thanks to Harry for facilitating the sale and also to Charles for facilitating a bulk of viewings! Thankyou to Tim and the gang at West Dulwich :)

Keely · 13 September 2025

★★★★★ 5/5

Google

KFH have been great to work with on our sale and our purchase. Charles and Harry were both professional, helpful and reliable, and the whole team were always great at communicating. Would definitely recommend!

Ailis · 13 November 2025

★★★★★ 5/5

Google

We had the absolute pleasure of working with Paige Prichard as our sales agent. She was incredibly diligent, supportive, and dedicated throughout our home-buying journey. From showing us various options to guiding us seamlessly through every step of the process, she went above and beyond to ensure we reached completion smoothly. We are truly grateful to have had her by our side and highly recommend her to anyone looking for a knowledgeable and trustworthy agent. We hope everyone is as lucky as we were to have Paige!

Jessica · 14 October 2025

★★★★★ 5/5

Google

Tim and the whole KFH team were outstanding partners when it came to selling our home in West Norwood. Extremely responsive, knowledgeable and commercially minded - it was a pleasure working with them. We highly recommend them to anyone selling a home in the West Dulwich area.

JW · 22 June 2026

★★★★★ 5/5

Google

We were impressed by the team at KFH in the West Dulwich office and particularly so by the service that we received from Harry Jones. He was a pleasure to deal with during our search for a new home and sale of our current property. He was so professional, proactive and communicative. His kind and calm manner took the anxiety out of what could have been a very stressful process. We would not hesitate in recommending him to anyone looking for an excellent estate agent.

Sheila · 13 September 2025

★★★★★ 5/5

Google

We had a great experience with KFH, specifically with Charles from the West Dulwich branch. From the moment we first viewed the flat right through to completion, Charles was excellent at keeping us informed and promptly answering all our questions. Thank you so much!

Jennifer · 10 April 2025

★★★★★ 5/5

Google

Rita has been brilliant throughout the search process. Proactive, organised and thoughtful. We look forward to continue to work with KFH as our search progresses. They really seem to know the local market well.

Chris · 4 July 2025

★★★★★ 5/5

Google

We had nothing but brilliant experience from KFH West Dulwich when it comes to the search and purchase of our first flat. Starting from brilliant support with finding the right place, through to making sure the whole process is smooth and as painless as possible. Paige was our main point of contact and she was absolutely brilliant - very communicative, easy to reach, in touch with everyone for the updates - absolutely amazing agent and, on top of everything, a very lovely person. I would definitely recommend KHF West Dulwich and Paige.

Weronika · 14 October 2024

★★★★★ 5/5

Google

We first spoke with Tim at KFH about five years ago with a view to downsizing from our existing property. It didn’t happen then, but recently when we decided to go for it, Tim, Harry and the team at KFH were on hand to help. It was very useful to make use of their local knowledge (we wanted to stay in the area) to find us a new house - in fact, to suggest different sorts of property we had not previously considered. They arranged the sale of our existing house to our great satisfaction. The sale went ahead smoothly, with good communications between KFH, our buyers and our sellers - overall making what can be a stressful event run as smoothly as possible. In conclusion we thoroughly recommend the KFH team at West Dulwich.

Adam · 14 October 2024