Trusted Agent profile · London

Kinleigh Folkard and Hayward reviews in London

★★★★★ Excellent

305 reviews across 2 platforms

113 Rosendale Road, London, SE21 8EZ

Part of Kinleigh Folkard, see every office.

Kinleigh Folkard's office in London, at 113 Rosendale Road, is rated 4.9 out of 5 across 305 reviews on two platforms, including 304 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.9 / 5

304

Reviews on Google

This office

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Kinleigh Folkard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I recently sold my flat in Tulse Hill and bought a house locally with this KFH office, managed by Tim Beattie. Tim and his team - including Shaista and Harry - were all friendly, professional and responsive throughout the process. They kept me up to date and were always willing to answer questions and solve problems. Tim in particular was super helpful in getting my sale over the line during lock-down. They weren't the cheapest agent available for my sale at the time - although not the most expensive either - but I'm very glad I used them in the end.PositiveResponsiveness, Quality, Professionalism

David · 22 June 2020

5/5

Google

Great service from Diego who was our mortgage advisor over two different property purchases (first one fell through). Diego's top-tier advice and personable professional manner made our our slightly unusual use-case for our mortgage application very straightforward and ensured we got a great deal and were successful with our various requirements - highly recommended!

Adam · 14 October 2025

5/5

Google

We recently brought a house through the team at KFH West Dulwich. Tim, Nia and the team did an excellent job keeping us informed, moving forward all parties and being available when needed to escalate or discuss items. It was a pleasure to deal with them and we would both recommend them and use them for house related items in the future. Thanks for your help.

James · 15 October 2022

5/5

Google

Harry handled the purchase of our new flat in West Dulwich. Despite the tight timescales and difficulty we had with our solicitor (who was a nightmare) Harry remained supportive and ensured the sale went through swiftly. I highly recommend him both for his professionalism but also his personable nature. It was our first home purchase and he guided us through the process and we learnt a lot from him - which will hopefully make any future purchases a lot less stressful. Thank you Harry you helped us find our dream home.

Stuart · 14 March 2020

5/5

Google

Had a very positive experience buying a property through KFH West Dulwich. Tim & Charles were very helpful, responded to queries with efficiency and good knowledge and helped the process go smoothly. I would recommend!

Ian · 14 October 2024

5/5

Google

Moving is never easy but a huge shout out to the dedication and professionalism of the KFH team at West Dulwich who held our hands all the way. Special mention to Vicky who managed to keep her cool throughout when the rest of us were losing ours. You found us lovely buyers who we hope will be very happy in their new home. For us, thank you so much for making our dream come true.

Jack · 25 March 2021

5/5

Google

My partner and I just bought our first home, a somewhat daunting prospect. However Paige was there to help us throughout the whole process, from searching for our property to completion. Would highly recommend!

Jasper · 14 October 2024

5/5

Google

Vicky from KFH was our main contact during the purchase of our property in West Norwood. We had originally had an offer accepted for our property in July, but due to a number of mini set-backs we didn’t complete until the beginning of October. I have been informed by friends and colleagues that purchasing a property can be extremely stressful due to the number of people that you need to communicate with and the lack of information. This was not the case during my purchase and Vicky and the team were one of the key reasons for this. Vicky was exceptional during this whole period -  be it facilitating communication between us and the vendors, following up with those at the top of the chain to make sure the process is moving or making sure that we were always informed with the most up-to-date news. I would definitely recommend them for anyone looking to buy/ sell/ rent in the future. Shak & Reena

Reena · 30 July 2019

5/5

Google

We recently sold our property through KFH West Dulwich after an unfortunate start on the market using an online agency. We decided to go back to KFH who we had originally bought the property through 11 years ago! Tim and Vicky were professional and helpful throughout the process, Vicky was our main contact and we had every confidence in her ability to get us through what was a challenging sale. We would definitely recommend KFH West Dulwich, it's true to say that you get what you pay for.

Suzanne · 30 July 2019

5/5

Google

Myself and my husband Tom recently sold a house and bought another through KFH West Dulwich, and couldn't have been more pleased with the service we received. On our sale, KFH arranged a really high level of viewings, meaning our house went to sealed bids and we achieved over the asking price. Tim, Vicky, Shaista and Harry were all extremely responsive throughout, always returning our calls quickly. They were all a pleasure to work with, and we would not hesitate to recommend them.

Hannah · 30 July 2019

5/5

Google

Our initial encounter with Shaista was a chance meeting, but in the end very fortunate. On a visit to buy our supper from the butchers, we popped into KFH West Dulwich to enquire very casually about a house we had seen in the area. We weren't even looking to buy, was just keeping our eye on the market for when the time was right. However the planets must have aligned. Shaista was extremely responsive, taking us on an immediate two viewings of the property which we fell in love with and was very swift in coming back to us with any enquiries. It was only later in the process that we learnt that it was not ‘allocated to her branch’ but we were very keen to remain with her as she had been so helpful. We understand that there was some wrangling with another branch, even to the point where we were offered another property on the road in question (which we did not want) but she stood her ground. We believe she presented our case well to the buyers who had significant other interest. All in all the process from the first viewing to completion took around 9 weeks; a very quick turnaround for a property of some value. We now have our dream home, and are thankful to Shaista for all her assistance.

Sally · 29 July 2019

5/5

Google

We recently bought a flat with KFH West Dulwich and I cannot recommend them enough. Our agent Lee was professional, helpful and not pushy at all which was a relief after dealing with other "wheeler dealer" type agents. We had some problems with the seller's solicitor and Lee really went above and beyond to make sure everything went through smoothly and on time. I'm not sure if we could have completed without him! We are so happy in our new home and, as first time buyers, the whole experience has been really positive thanks to Lee and the KFH office.

A · 29 July 2019

5/5

Google

Many thanks to Tim and the team who sold our property on Martell Road in early 2018. Turns out it was a tough market at the time so we were very happy to get a price slightly above what we hoped. I can only attribute this outcome to the KFH Team's hard work! Tim and Shaista were great with answering our questions throughout the process and helped ensure that the sale went through as smoothly as possible. Can't recommend KFH West Dulwich highly enough!

Kael · 29 July 2019

5/5

Google

Tim and his team did a great job in finding a buyer for our house, gave us great advice every step of the way and went the extra mile for us on a number of occasions when being located overseas prevented us being around to solve issues on the ground. Tim and Harry were our main points of contact, but the whole team were equally as professional and helpful when called upon to assist. I would thoroughly recommend KFH in West Dulwich if you are looking to sell your property.

Dave · 29 July 2019

5/5

Google

We recently sold our property through KFH West Dulwich after an unfortunate start on the market using an online agency. We decided to go back to KFH who we had originally bought the property through 11 years ago! Tim and Vicky were professional and helpful throughout the process, Vicky was our main contact and we had every confidence in her ability to get us through what was a challenging sale. We would definitely recommend KFH West Dulwich, it's true to say that you get what you pay for.

Suzannesme · 30 October 2018

5/5

Google

Would definitely recommend KFH in West Dulwich. The whole process was easy thanks to Paige who guided me through and made the transaction as easy as it can be. Thanks Paige!

Jo · 14 October 2024

5/5

Google

My husband and I put our 2 bed flat in West Norwood up for sale with the team at KFH West Dulwich. From the beginning of the process, the team were consistently thorough and attentive. We mainly dealt with Julian and Tim who were both very communicative throughout the whole sale and provided professional, friendly and sound advice along the way. We wouldn't hesitate to recommend KFH West Dulwich to any buyers or sellers in the area.

Nina · 29 July 2019

5/5

Google

I recently sold my property through KFH West Dulwich. In a challenging market, both Tim and Vicky were highly professional, responsive and provided regular updates and advice through the entire journey. Having previously used other agents in the area to sell property, I would highly recommend if you’re reading this and in any doubt of which one to choose. You will not be disappointed with Tim and his team at KFHPositiveResponsiveness, Quality, Professionalism, Value

Amanda · 22 June 2020

5/5

Google

We recently purchased our first house and we found that the service provided by Paige was excellent. Her approach and professionalism during the process was a great reassurance and help.

Michele · 23 September 2024

5/5

Google

KFH were recommended by neighbours who had used them for their sale. They were right to do so. We had some tricky moments and at times the chain looked like it might collapse but Luke held it all together and it came together on the day. Thank you to Luke, Tim and all the team for professionalism and tenacity.

Sophie · 15 September 2022

5/5

Google

Luke has tenacity and dedication . My house sales were a nightmare . The first one fell through the day before exchange and the second one was high drama but through it all Luke was supportive and reassuring . I have nothing but praise for Luke and KFH . Thank you team for persevering and putting up with my anxietyPositiveProfessionalism

Sheila · 22 June 2022

5/5

Google

We sold our house with KFH this summer and have been very pleased with the service provided. Nia was a pleasure to work with, very professional, efficient and diligent whilst also being lovely. She kept us very well informed throughout the process and was very active with liaising between us, our buyers, solicitors and sellers estate agents.

Sophia · 15 October 2022

5/5

Google

Shaista made our first time buying a home stress free, even in the current challenging circumstances. We always felt like we were in a safe and very competent pair of hands with Shaista guiding us through the process and answering all of our questions swiftly and thoroughly. We never had to chase for a response and we were kept very well informed throughout. Would definitely recommend!PositiveProfessionalism

Fraser · 22 June 2021

5/5

Google

Fantastic service - totally professional, speedy, responsive, smooth - this is only my second property sale, and compared with my first sale, KFH was stress-free and effortless. My property sold within the first few days of being marketed, for full asking price, and the whole process went without a hitch. Tim and Shiasta were consummate professionals and had our backs during the entire sale, right up to completion. Would definitely recommend :)

Lego · 29 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Kinleigh Folkard and Hayward

Has Kinleigh Folkard won any awards?

Yes. In The Trusted Agent 2026 awards: Kinleigh Folkard, London won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Kinleigh Folkard and Hayward hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

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