5/5
I would like to especially thank Ali for his around the clock assistance in my search for a flat, he was very responsive to my (and my flatmate’s) frequent queries/comments.
Trusted Agent profile
★★★★★
371 reviews across 1 platform
235-237 Baker Street, London NW1 6XE
Part of Kinleigh Folkard and Hayward, see every office.
Kinleigh Folkard and Hayward's London office at 235-237 Baker Street is rated 4.8 out of 5 across 371 reviews on 1 platform, including 371 Google reviews rated 4.8. Checked 9 October 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
I would like to especially thank Ali for his around the clock assistance in my search for a flat, he was very responsive to my (and my flatmate’s) frequent queries/comments.
5/5
Thank you Mohsen for such a great advice and patience in helping us choose the right property in London. We found Mohsen to have an in depth knowledge of real estate in central London and very professional in what he does. We would highly recommend him if you are on the hunt for a property purchase in London.
5/5
Very professional, easy to contact, and a good collection of properties in central London. Audrey has been extremely helpful in my search for a place to rent in central London.
5/5
Kerim, Suelen and the team were extremely efficient, very professional and provided a friendly service. They were also very prompt to respond to my enquiries, always at the end of the line with relaying information and negotiating with the landlord. I would highly recommend Kerim and team, look no further when requiring a property.Thank you so much - JunaidPositiveProfessionalism
5/5
Very professional, easy to contact, and a good collection of properties in central London. Audrey has been extremely helpful in my search for a place to rent in central London.
5/5
A jolly fabulous team of splendid inviduals. A truly marvellous team whom I recently bestowed them the opportunity to sell my late mother in laws property. Not only was a sale agreed in days, but they got me £25,000 more than foxtons valued my flat at! Cannot recommend this team enough, when I sell my own house in Little Venice, I’ll be sure to give you a call. Thank you Ellie!!!
5/5
Definitely recommend KFH for anyone looking to rent flats. Kerim was very professional and very attentive to our needs when it came to which flats we viewed. He was very quick and efficient putting our offer forward to the landlord and in subsequent dealings, and the whole process was very smooth. I knew I could count on Kerim for any queries, he is always happy to help. Thank you KFH!
5/5
Valentina, the lettings manager has been brilliant at letting my property for a third year now. She is extremely efficient and keeps me informed every step of the way. I always know what's going on. There is also excellent support from the whole lettings team.
5/5
Excellent agency, attentive service, and they have many options to choose from. Special shoutout to Audrey for the help getting a flat that I liked!
5/5
Big thanks to the team at KFH Marylebone, especially Jack Eugenio. It was encouraging to have such a friendly estate agent as I have never rented before. After all the viewings, he even gave me recommendations on where the best places are to eat in central London! If you need to look for properties in the central London area, come in to KFH Marylebone and ask for Jack!
5/5
Audrey is a fantastic estate agent! She was very professional and guided me through the process. I would 100% recommend her and the KFH team to my friends and family!
5/5
Alix at KFH was extremely helpful throughout the entire process. She was very accommodating and helpful when it came to the online viewing. Throughout the rest of the process (offer, contracts and finalising everything) she was again always willing to help and made everything smooth. Could not recommend Alix and KFH Marylebone enough.
5/5
KFH Marylebone has shown us a great experience in the flat search process for a rental. Audrey was our agent and she was organized and delivered on requests and timing every time. Big props to her and this team at KFH Marylebone!
5/5
I had the pleasure of working with Audrey to find a rental, and she’s been amazing! She took the time to understand my needs, and made the whole process smooth and stress-free. Although I haven’t found the right place yet, I’m confident in …
4/5
William Moore was helping my friend and I look for a new flat. Whilst we took a different flat in the end William was by far the easiest agent we dealt with during our search. William was friendly, informative and managed to strike just the right balance between being responsive yet not hounding us - which our other experiences suggest isn't as easy as you might think!
5/5
I highly recommend KFH, I did a lot of research and KFH was by far the agency with the best properties and prices. Thanks to Devi that found me the perfect flat, making possible all my requirements for my budget. I'm really very thankful for Devi and KFH, I felt in good hands from the first viewing until the end of the letting process, I couldn't be more happy!
5/5
Valentina and Audrey went above and beyond, working overtime over 24 hours (from the viewing to lease signing) when my flatmates and I were in a difficult situation. We signed an amazing place in just one day because of them
5/5
Mohsen at KFH Marylebone has been amazing in helping me secure my first home. Within two days the preliminary steps were completed and in less than two months the contracts exchanged. He was always available to discuss any of my concerns over the phone providing great advice the whole time. Highly recommend!
5/5
Audrey has been very polite, helpful, and accommodating in assisting me with my property search. Highly recommend for anyone looking to rent in London!
5/5
Oliver has gone over and beyond helping me find a flat in Marylebone. I highly recommend KFH and the quality service they provide.
Thank you so much for your kind words, Jemima. We're happy to hear that Oliver went above and beyond to help you find a flat in Marylebone. Your recommendation means a lot to us and reflects our commitment to providing quality service with honesty and reliability.
5/5
Sarah Slimane helped us find our dream flat quickly. She is knowledgable, flexible, patient, and kind. I will always go to her for help in finding a place. She is not only efficient at finding what we wanted, she is lovely as well. Her whole team with Jack, Genevieve, and Valentina were excellent in helping getting everything sorted. Thank you guys for everything!
5/5
We recently viewed a flat in Marylebone with Oliver and although we didn’t end up making an offer, we were thoroughly impressed with the experience. He was informative, responsive, and a breath of fresh air compared to other agents we’ve …
1/5
Fails to follow even the most basic instruction/administration. Unethically collected money from a potential tenant prior to informing them of key factors in the tenancy, despite our repeated request across three weeks. In the end, we'd taken the property off the market for three weeks having accepted a tenant who didn't work out because KFH failed to disclose basic information to her at the start. This description is a bit over-simplification, but that's the cause and effect. -UPDATE: In response to KFH's response below: they DID NOT work hard to address my concerns. It's an insult to suggest that they did. This was not a singular oversight, but habitual choice by KFH to ignore what was inconvenient and a choice to risk a tenant being left out in the cold after promising her a flat because there was no financial motivation for this branch of KFH to be concerned with such things. Greedy, selfish, untrustworthy.
Hi Max, Thank you for sharing your experience with us. We are sorry to hear that you have been left feeling this way following your experience and understand that the branch worked hard to address your concerns. Unfortunately we have not been able to proceed and wish you well in the future. Kind Regards, KFH
5/5
Bozena and Justin were extremely helpful and very professional from the time We signed our agreement all the way until we completed the sale always keeping us updated and always reporting on the progress. Very smooth and trouble free process . Will definitely use KFH again in the future especially Justin and Bozena Thank you both
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Kinleigh Folkard and Hayward's London office has 371 reviews across 1 platform: 371 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Kinleigh Folkard and Hayward is rated 4.8 out of 5 across all 371 reviews, and 4.8 out of 5 on Google from 371 reviews, checked 9 October 2026.
Kinleigh Folkard and Hayward, 235-237 Baker Street, London NW1 6XE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.