Trusted Agent profile · London
Verified
★★★★★
539 reviews across 3 platforms
248 Hoe Street, London, E17 3AX
Kings Group's office in London, at 248 Hoe Street, is rated 4.5 out of 5 across 539 reviews on three platforms, including 466 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
466
Reviews on Google
This office
12
Reviews on Facebook
Business-wide
61
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Kings Group, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe had the best experience with Kings Group. Thanks to Broklin the process went smoothly and we felt very comfortable and respectful from the team. Big Thank You Broklin and the team.
Dear Client Thank you for your lovely words in your review and for being great clients to work with. Kind Regards All the team at Kings Group, Walthamstow
5/5
GoogleGreat Service from Daniel, Deborah and Silviya. Process took a while but they were consistent, kept me updated along the way and professional Thank you for all your time and effort and i would definitely recommend to family and friends
Hello Amardeep Thank you for taking the time to leave your positive review, all the team really appreciate your feedback. … More
5/5
GoogleBooked a few viewings with Razzaq Patel the senior negotiator at kings in walthamstow, he was very helpful booked us in to see the financial advisor who was helpful too. I managed to find my dream home and now moving swiftly on it, really happy with kings and especially Razzaq Patel
Good Afternoon, We love receiving feedback of any type, but positive feedback is obviously more … More
4/5
TrustpilotReview of Kings Letting Agency Enfield Town
Review of Kings Letting Agency Enfield Town I’m giving Kings Letting Agency only 4 stars instead of 5. We rented our flat in Enfield for a number of years and found the agent able to achieve a decent rent, found traders when we needed repairs, sorted out the gas inspections and generally looked after the invoicing & documentation to an acceptable level. There are 2 things that let them down after we decided to sell the flat for reasons not associated with Kings. We had agreed a refund arrangement of the tenancy agreement set-up costs with Kings if/when the tenant moved out of the flat before the expiry of their years contract to buy their own home. We had agreed this with the tenant & Kings before the beginning of their tenancy. There was some unseemly retraction of this arrangement, when we came to sell the flat, until Kings realised that we had an e-mail from them, agreeing to this. Also, the tenants left some rubbish and we claimed the cost of a removal company to take it away. It took Kings 2 months to get our money back from TDS, despite paying for the removal ourselves and repeated requests for a payment out of the tenant’s deposit.
4/5
GoogleThe service provided by Kings Group especially Zaman Ahmed was exceptional. Zaman was very polite, and helpful. Kept us in the loop while the property was in the market. It was a pleasure to deal with Lee and Zaman. Sure to continue with them for the for see able future.
Hi Zakir, Thank you very much for your review. Zaman prides himself on his customer service so it's great to hear that it is being noticed. … More
5/5
GoogleI had a wonderful experience with Kings Group when looking for a flat. I had been so nervous about the whole process as a student branching out on my own for the first time, but Mr Gabriel Amankwah was incredibly helpful. Every (numerous!) …
Hello Olu Thank you so much for such a lovely review! Very pleased we were able to make … More
5/5
GoogleThe service I have received upto this has been faultless. Property was put on the market within few of signing the contract, Marketing was excellent, had alot viewings from day one. Broklin Keqaj has been …
Hello Shahid Thank you for your positive review. We would also like to thank you for your patience and assistance throughout the sale process. … More
5/5
GoogleI would recommend Tremaine to anyone looking to purchase a property. He was enthusiastic, patient and very knowledgeable in regards to properties in the area. He didn’t rush viewings and maintained a professional level of service throughout my search.
Hello Adzz Thank you for your positive review. It has been a pleasure helping you with your property search. Thank you for being a great client to work with. … More
5/5
GoogleI had a great experience with Nlandu during my viewing. He was very thorough, professional, and had a friendly approach. If you’re planning to use this company, I highly recommend asking for Nlandu, he’s really the best at it!
Hello Andy Thank you for your lovely review and for being a great client to work with. Kind Regards … More
5/5
GoogleVitaily from Kings Group was very helpful and responsive when searching for properties to suit my needs. He was very insightful and gave me the reassurance of what was the best option for me. Would definitely recommend Kings Group and especially Vitaily for his great work ethic.
Good Afternoon, Great to hear you have had such a positive experience with our Walthamstow … More
5/5
GoogleThanks Ali - received great and response service. Would definitely recommend!
Hello K P Thank you for your positive review. Your feedback is greatly appreciated. Kind Regards … More
3/5
GoogleThis agency is a bit crazy... Lee is a very good manager... and all the staff work overthere but the only problem they are very slow to do think like fix stuff, processing for take the house... but the rest they are ok i will dont say …
Hello Thank you for your review and kind words said about our lettings manager Lee. I am sorry to see you have not been satisfied with certain areas of the process … More
1/5
TrustpilotLack of communication and failure to act on repairs
As a tenant, I have had the worst experience with Kings. Their customer service is poor, their communication is terrible and as a letting agent they are almost entirely incompetent. From the start of the process, they didn’t even know if they had received my deposit or not which is quite concerning when you’re trusting them with a large amount of your money. Due to this, I specifically asked for an invoice for my rent each month which has yet to appear despite being in the property for four months. Repairs that were reported months ago still haven’t been fixed, and you can only expect to get any information about what’s going on if you are the one to chase it up and send emails. Beyond that you won’t hear from your property manager unless they need something from you or think you are in the wrong. At that point you can expect a generic email template in a different colour and font than the rest of the email, which will be spelt incorrectly and half the time not really make any sense. I was left with no working toilet in the property for ten days due to the incompetence and lack of attention of Kings. They then tried to put the blame onto me for not reporting it despite me having done so. It’s been extremely disappointing that they can’t take responsibility for this failure. The experience I have had with Kings will make me move out of the property at the earliest possible time just to avoid having to work with them again. Do not rent with Kings if you want anything done!!
5/5
GoogleI called in to get advice on properties spoke to Razzaq Patel, who was very helpful with his advice although I was not looking in the walthamstow area he was able to advise me and lead me into the right direction. Thank you Razzaq for your …
Hello. Thank you for leaving your review. Everyone appreciates it. … More
5/5
GoogleHad a great experience selling our house. Broklin was very helpful and answered all our questions. He really ran the extra miles. Would 100% recommend
Hello Evelin Thank you for your 5 star review. Great to your experience with our Walthamstow branch was so positive. … More
5/5
GoogleAlpay has been very helpful with any information needed, and always very friendly and willing to help. I highly recommend him to anyone that’s looking for a house, he is very professional and knows exactly what the client is looking for!
Hello Bernarda Thank you for your kind words in your review. Very pleased we were able to help … More
5/5
GoogleNlandu. Thank you for all your help with the negotiations of my property. Your immaculate attitude and desire really made things comfortable to move forward regarding the sale of my old property. You’re the man!
Hello Glen It is a pleasure working for you, and we would like to also thank you for all your patience and assistance throughout the sale. … More
5/5
GoogleI had a great experience with kings group over the weekend, the agent Ali arrived on time, was very punctual and came overly prepared with brochures and a descriptive piece of paper which pointed out all of the best schools, transport links and internet providers to go with, really happy with their service, will highly recommend kings
Hello Kieran Thank you so much for your fantastic review. Kings group uses all feedback to help improve our staff and your will be a huge help. … More
5/5
GoogleI would like to thank Lauren Scripps in particular - Lauren was really helpful and always responsive to emails/phone calls, keeping me up to date at all times. Thanks again for all your work.
Hello Chrissy Thank you for taking the time to leave a positive rating. All the team really … More
5/5
GoogleExcellent service. Bryn was very knowledgeable, knew the ropes and how to navigate everything. A great person to have in your corner. Highly recommend.
Hello Amy Thank you for your positive review. All the team really appreciate your 5 star feedback. … More
5/5
GoogleKings have been excellent with the sale of my property especially Broklin Keqaj who went out he's way to secure a buyer for me.
Hello Fahima Thank you for taking the time to leave your 5 star review. Thank you for choosing Kings Group to help with the sale of your property and for being a great … More
5/5
GoogleGabriel is very professional, communicative, helpful and proactive. He let out my property in less than a week and found the type of tenants I was looking for. I will use King's Group again in the future. Thank you Gabriel
Hello Damaris Thank you for leaving such positive feedback. Very pleased we were able to help … More
5/5
GoogleVery professional and really helped us complete our first home purchase
Hello Alex Thank you for your lovely review. It was an absolute pleasure working with you on your first property purchase and we hope it was worth the wait. Congratulations again and best of luck in your new home! Kind Regards All the team at Kings Group, Walthamstow
5/5
GoogleGreat Experience with Michael Vidas
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Kings Group's London office has 539 reviews across three platforms: 466 on Google, 12 on Facebook (across the whole business), 61 on Trustpilot (across the whole business).
Kings Group London is rated 4.5 out of 5 across all 539 reviews, and 4.8 out of 5 on Google from 466 reviews.
Yes. In The Trusted Agent 2026 awards: Kings Group, London won Gold.
Kings Group London, 248 Hoe Street, London, E17 3AX.
