Trusted Agent profile · London
★★★★★
1,579 reviews across 3 platforms
336, Mare Street, London, E8 1HA
Keatons's office in London, at 336, is rated 4.8 out of 5 across 1,579 reviews on three platforms, including 137 Google reviews rated 4.5.
137
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,420
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotTamanna Malik has been fantastic
Tamanna Malik has been fantastic. My partner and I were desperate to stay in our flat in London, and she was so kind and responsive during the negotiation period with our landlord, and as a result, we can now afford to stay in our home for another year. We are so grateful to everything Tamanna did to help us.
Thank you Juliet, that's great to hear.
5/5
TrustpilotJustine and her team have been amazing
Justine and her team have been amazing, they’ve made the pre tenancy process a breezy. Keaton provide quick responses time and a simple to use UI for reference checking.Keatons are very professional and a well maintained organisation. It’s been a pleasure working with them pre tenancy.
Thank you James, that's great to hear.
5/5
Trustpilotthank you Keatons!
Shoutout to Millie from the Keatons Bow office who made our end-to-end renting experience very smooth and positive. From the viewing all through to contract signing, Millie was professional, reliable and very understanding throughout the process. The handover process was handled extremely well and very transparent all through. Highly recommend Keatons!
That's great to hear, thank you Jas.
5/5
TrustpilotI had a great experience viewing…
I had a great experience viewing prospective flats witb Oscar Pace. Whilst we didn't ultimately end up signing for a property with Keatons, Oscar was very helpful and proactive in arranging flats for us to view. Driving around between viewings as well it was clear he was very knowledgeable about the area and the wider rental market he gave some very helpful tips for finding a place to live.
Thank you for your kind review Alastair.
5/5
TrustpilotKeatons have provided an excellent…
Keatons have provided an excellent service for me over the last 5 years. they work for me rather than for themselves unlike other agents. Natalie Craddock is currently renewing one of my tenancy agreements. The whole team are friendly and very approachable.
That's great to hear, thank you Graham.
5/5
TrustpilotKeatons Kentish Town
I have been dealing with Mark, Michael and Elza in regards to letting out my flat. Keatons have been my preferred agent over a number of years. I have always found them to be approachable, flexible and friendly, especially Mark. Elza has been swift in her responses and very helpful in getting the paperwork sorted. Thank you all!
Thank you for your review, that's fantastic to hear.
5/5
GoogleGreat experience with Tarik and other members. Advice was smart and comms were professionally timed.
Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Katie
5/5
TrustpilotDean Ben-Yosef and Patricia Haywood : 5 star service!
Dean Ben-Yosef and Patricia Haywood were excellent!From valuation to completion we received first class support and at a competitive fee rate. They were very professional, approachable, supportive and responsive throughout the whole process. They provided good applicants for viewing, resulting in a sale within 3 days (at a higher price than other local firms had valued at).They continued to liaise with all parties to ensure a smooth and quick completion in only 13 weeks.Would highly recommend!
Thank you for your kind review Helen, that's fantastic to hear.
5/5
TrustpilotGreat to work with you Oscar!
Oscar & the Keatons team have been amazing! We started our rental search in November and Oscar was the only estate agent that kept in touch, continually presenting new properties to us. We secure our property just before Christmas and the turnaround time to move in was very swift! Oscar was always at hand with any queries and pushed our slightly fussy requests! Great to work with, thanks Oscar and the team at Keatons!
Thank you Raine, that's fantastic to hear.
5/5
TrustpilotVery helpful and responsive
I viewed a flat in Whitechapel. I was first contacted by Daniel, who set everything up and then by Marta, who showed me the flat. Marta was very helpful and shared all the necessary details with me in a timely fashion. Now she is guiding me and my partner through the rest of the process, as our offer was accepted.
Thank you for your kind review Anna.
5/5
TrustpilotKeatons are our first choice…
Keatons are our first choice agents,trusted them for years.Shani has been excellent in helping us with all our questions.Nith Krishnan has been exceptional in maintenanceElza was fantastic and proactive with documentation and has been incredibly helpful. We highly recommend all the people at Keatons
Thank you Shivanand, that's great to hear.
5/5
TrustpilotNew flat
After moving to London for a new job opportunity, Keaton’s made the process as seem less and stress-less as possible. Natalie Craddock kept us informed every step and made sure any needs of ours were met while also communicating the steps of the leasing very effectively. Now over a month in to our new flat and we are feeling very satisfied and settled.
Thank you for your kind review Daniel.
5/5
TrustpilotKeatons have been one of the best real…
Keatons have been one of the best real estate agency we have come across during all our searches so far.Finally this time we could work out a deal with properties keatons had available.A big thanks to Justine Reynolds, she was very prompt at arranging the viewings and helped us workout a decent offer with landlord very quick and swiftly.
Thank you for your kind review, that's great to hear.
5/5
TrustpilotNatalie is a lovely person to ‘work’…
Natalie is a lovely person to ‘work’ with. Every question I had, she quickly got back to me and advised on the best way possible.She helped on the process to go way smoothly :)Lovely to have her as the contact point for any issues etc.
That's fantastic to hear, thank you for your review.
5/5
TrustpilotKeatons Bow Office
I experienced many bumps in the road in the process of selling my property which was very stressful and particularly want to thank Lak and Jon for their attention, patience and support in helping me to finally get to exchange of contract with my buyers and completion date agreed.
Thank you for your kind review Bernie.
5/5
TrustpilotHighly recommend working with Keatons
Working with Keatons has been amazing and so efficient and smooth, I can't recommend them enough. Everything was very clearly communicated from end to end as my husband and I sorted out our long term lease. Huge shoutout to Natalie Craddock and Justine Reynolds for making our experience with Keatons a wonderful one!
Thank you for your kind review Amanda.
5/5
TrustpilotGreat experience overall
Great experience with letting our apartment via Keatons. As non-resident landlords, we looked for an agency to provide peace of mind and Keatons has definitely delivered. On top of that, we recently had our tenants moving abroad, and Luke Bull was able to provide great new tenants in a very short timeframe. All in all very happy with the overall experience.
Thank you Albert, that's great to hear.
5/5
TrustpilotThe viewing and application process was simple and helpful
The viewing and application process was really smooth and detailed information was provided throughout. Where there were delays with the landlords etc. they were able to quickly resolve this and provide updates throughout. Big thank you to Justine for making this process a good one!
Thank you for your kind review Ramano.
5/5
TrustpilotI recommend Keatons
I recommend Keatons, they have very friendly team and a good selection of properties. Many thanks to Gosia, who kept in touch with us to discuss new properties, she was easy to talk to and understood our needs.
5/5
TrustpilotLetting manager - Billy Haspineall
Billy our lettings agent was 100% transparent with us from the beginning with what the landlord was looking for and took everything into consideration what we were personally looking for. There was a constant communication which allowed us to have a more relaxed process knowing exactly where we stood with our offer. Given a tough market this has been one the of swiftest rental processes we’ve had. which we’re very appreciative
Thank you Alex, that's fantastic to hear.
5/5
Trustpilot5 stars
A rare, good experience with finding a flat to rent with Keatons. In particular Oscar and Luke - very communicative throughout the process, and did not feel pressured into getting things over the line which usually is the case.
Thank you Joe, that's great to hear.
5/5
TrustpilotI recently worked with Justine to rent…
I recently worked with Justine to rent a property and had a great experience. She was very helpful throughout the process, responding quickly to my questions and concerns. She was also very knowledgeable about the local area and provided me with valuable insights. I would definitely recommend her to anyone looking to rent a property in the future
Glad to hear this, thank you for your review Elizabeth.
5/5
TrustpilotOutstanding Service from Tariq at Keatons Bow
Tariq Hussain manages the property we currently rent, and our experience with him has been excellent. Tariq has always been extremely helpful and responsive to any queries we’ve had. Whenever urgent repairs were needed, he arranged them quickly and kept us updated throughout the process.
Dear Jane, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
5/5
TrustpilotFriendly and efficient Agency
Gosia has been the friendly, understanding, trustable, easy-going and efficient agent that we needed in the stressfull process of finding a new home in London. So far we are pleased with the experience and looking forward to have the keys of our new flat!
That's fantastic to hear, thank you Gutierrez.
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