5/5
TrustpilotThanks for the help Billy in finding…
Thanks for the help Billy in finding and facilitating our latest property!
Agent replied · 13 June 2024
That's great to hear, thank you Ja.
Trusted Agent profile · London
Keatons London reviews
★★★★★
1,579 reviews across 3 platforms
336, Mare Street, London, E8 1HA
Part of Keatons, see every office.
Keatons's office in London, at 336, is rated 4.8 out of 5 across 1,579 reviews on three platforms, including 137 Google reviews rated 4.5.
137
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,420
Reviews on Trustpilot
Business-wide
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery helpful!
Oscar at Keaton's was a massive help through the process of viewings, getting the offer to the landlord and then tenancy agreements.
Agent replied · 13 June 2024
That's fantastic to hear, thank you Chris.
5/5
Trustpilotof the best services I have had
of the best services I have had, the best care, the best customer service. Thanks for being so fast. Delighted to have found this agency
Agent replied · 13 June 2024
That's fantastic to hear, thank you Kevin.
5/5
TrustpilotReally helpful throughout the…
Really helpful throughout the experience. Professional, informed, clear and honest communication. Natalie Craddock in particular was helpful in keeping the whole process smooth and easy.
Agent replied · 13 June 2024
Thank you Will, that's fantastic to hear.
5/5
TrustpilotFlat Search - Highly Recommend Will
Excellent service. Will J in particular was very knowledgeable, personable and went to all lengths to assist me - Would highly recommend.
Agent replied · 13 June 2024
Thank you for your review George.
5/5
TrustpilotPrompt responses and Nice customer…
Prompt responses and Nice customer service from Siane D’Cruz and Natalie Craddock
Agent replied · 13 June 2024
Thank you Linda, that's great to hear.
1/5
FacebookKeatons London could improve by understanding that when a property they manage is wrecking someone else's they have a duty to: Repair as soon as possible LISTEN to the person reporting issues Treat the affected party with respect though timely proactive follow-up Generally behave professionally you have done none of these things
5/5
TrustpilotIt was a smooth and great onboarding…
It was a smooth and great onboarding experience with Keatons
Agent replied · 13 June 2024
Thank you Rutin, that's great to hear.
5/5
TrustpilotAmazing estate agents
Amazing estate agents. Specially the Deptford branch 😊. Personalised and fast results. Lauren you are a five star ⭐️⭐️⭐️⭐️⭐️
Agent replied · 13 June 2024
Thank you Anastasios, that's great to hear.
5/5
TrustpilotHelpful property management
Helpful property managementNatalie was always helpful, friendly and responsive. Always made any queries easy to deal with!
Agent replied · 13 June 2024
Thank you Laurence, that's great to hear.
5/5
TrustpilotThanks for helping me Oscar
Thanks for helping me Oscar, you were great!
Agent replied · 13 June 2024
Glad to hear Oscar could help you. Thank you for your review.
5/5
TrustpilotGreat
Justine Reynolds agent - very efficient and great communication with the move. Felt very supported with any issues with the house.
Agent replied · 13 June 2024
Thank you for your kind review.
5/5
TrustpilotI have been very impressed
I have been very impressed with the prompt and informative service provided by Elliot through your my experience of buying a property with him.
Agent replied · 13 June 2024
Thank you for your kind review Lucy.
1/5
TrustpilotAwful service
Awful service - complete disaster. Would never go near this company again.
Agent replied · 13 June 2024
Hi Greg,Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience. This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to headoffice@keatons.com as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.Kind regards,Keatons
5/5
TrustpilotExcellent service!
I had great experience so far with OJ Budak from Deptford Keaton’s. He has been very helpful in this process of getting my dream flat.
Agent replied · 15 June 2024
That's fantastic to hear, thank you Sally.
5/5
TrustpilotGreat guidance through the property…
Great guidance through the property search. Really appreciate Oscar for all his help !
Agent replied · 13 June 2024
Thank you for your kind review Sonali.
5/5
TrustpilotGreat team
Great team, great service, always available when needed, would definitely recommend
Agent replied · 13 June 2024
Thank you Andrea, glad to hear this.
5/5
TrustpilotTenancy discussions
I have been dealing with Natalie Craddock at Keatons and I must say in our dealings and discussions I found her most professional and helpful. John Simmons
Agent replied · 13 June 2024
Thank you John, that's fantastic to hear.
5/5
TrustpilotViewed flats with OJ B in Deptford
Viewed flats with OJ B in Deptford. Great guy with a strong understating of the market; will be continuing my search with Keatons!!
Agent replied · 13 June 2024
That's fantastic to hear, thank you Katie.
5/5
TrustpilotKeatons was very hospitable and helpful…
Keatons was very hospitable and helpful with us moving to our new accomodation
Agent replied · 13 June 2024
That's great to hear, thank you Stavroula.
5/5
TrustpilotReally good service with provided by…
Really good service provided by Natalie and the whole team.
Agent replied · 13 June 2024
Thank you for your kind review Ray.
5/5
TrustpilotGreat service from Natalie at Keatons…
Great service from Natalie at Keatons in Mile End who sorted our check-out inventory and the return of our deposit very quickly!
Agent replied · 13 June 2024
Thank you for your review Gabi, that's great to hear.
4/5
TrustpilotGreat Customer Care
Have recently moved into a new property with the help of Keatons. The process was very straightforward and efficient, and the agents were very supportive and responsive!
Agent replied · 13 June 2024
Thank you Luke, that's great to hear.
5/5
TrustpilotJustine Reynolds who assisted us…
Justine Reynolds who assisted us through all the renting contract process was absolutely brilliant.
Agent replied · 13 June 2024
That's great to hear, thank you Evandro.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
