Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotGreat Customer Care
Have recently moved into a new property with the help of Keatons. The process was very straightforward and efficient, and the agents were very supportive and responsive!
Luke · 17 February 2022
Agent replied · 13 June 2024
Thank you Luke, that's great to hear.
★★★★★ 5/5
TrustpilotLovely service from an incredibly…
Lovely service from an incredibly helpful team!
Milly · 13 December 2023
Agent replied · 13 June 2024
Thank you for your kind review Milly.
★★★★★ 5/5
TrustpilotNatalie Craddock has made move in…
Natalie Craddock has made move in process easy and quick,Thanks for all your help!!
Preethi · 1 June 2023
Agent replied · 13 June 2024
Thank you Preethi, that's great to hear.
★★★★★ 5/5
TrustpilotVery good service
Very good service, we were kept up to date with tenancy progress at every stage.
Mukundray · 30 April 2023
Agent replied · 13 June 2024
That's great to hear, thank you Mukundray.
★★★★★ 5/5
TrustpilotGreat experience with Keatons
Clear, transparent communication from Keatons, from the opening conversation to reaching an agreement. I really highly recommend working with them.
Matt · 1 November 2022
Agent replied · 13 June 2024
That's great to hear, thank you Matt.
★★★★★ 5/5
TrustpilotI have rented my flat with Keatons and…
I have rented my flat with Keatons and Billy Haspineall. Very professional and firendly. Antoine DORMY
Antoine · 19 March 2023
Agent replied · 13 June 2024
Thank you Antoine, that's great to hear.
★★★★★ 5/5
TrustpilotRented a fantastic apartment at a good…
Rented a fantastic apartment at a good price.
Ross · 25 October 2023
Agent replied · 13 June 2024
Thank you for your kind review Ross.
★★★★★ 5/5
TrustpilotHad a very good experience moving into…
Had a very good experience moving into a new property with Luke Bill - handled all communications quickly and completely!
Fraser · 26 October 2022
Agent replied · 13 June 2024
That's great to hear, thank you Fraser.
★★★★★ 5/5
TrustpilotEasy and quick in professional way
Easy and quick in professional way. More over Justin and Natalie great service
Preethi · 3 June 2023
Agent replied · 13 June 2024
Thank you Preethi.
★★★★★ 5/5
TrustpilotMatthieu
We had a lovely experience finding this property. Matthieu especially was so patient and helpful and made finding a place a breeze.
Lulu · 20 July 2022
Agent replied · 15 June 2024
That's great to hear, thank you Lulu.
★★★★★ 5/5
TrustpilotMatthieu is the ONE
Matthieu! Matthieu! Matthieu!!! This guy has been amazing! Matthieu exactly knew what I needed and showed me amazing options! My search has been so smooth and quick! Thank you!
Lauren · 22 June 2021
Agent replied · 13 June 2024
That's great to hear, thank you Lauren.
★★★★★ 5/5
TrustpilotFantastic service and very smooth and…
Fantastic service and very smooth and helpful
Jack · 4 November 2023
Agent replied · 13 June 2024
Thank you for your kind review Jack.
★★★★★ 5/5
GoogleI lost my partner, ended up sick, had to give up work. Keatons were so supportive and helped me achieve a fantastic sale to move on. You are a wonderful team and I will always be grateful.
David · 17 June 2018
Agent replied · 15 June 2024
Thank you for taking time to share your experience David. We wish you the very best for the future.
★★★★★ 5/5
TrustpilotSian and Natalie perfectly put together…
Sian and Natalie perfectly put together our house move. Swift, friendly, professional and no delays.
El · 21 March 2023
Agent replied · 13 June 2024
That's great to hear, thank you for your review.
★★★★★ 5/5
TrustpilotOscar helped me out with multiple house…
Oscar helped me out with multiple house options in my filter criteria and was really helpful throughout.
Apoorva · 13 January 2023
Agent replied · 13 June 2024
Thank you for your kind review Apoorva.
★★★★★ 4/5
GoogleAs someone making a big move from north-east Scotland to London, Keatons were the ideal agency. They were on the ball through the whole process, from seeking excellent properties which fitted the brief - in terms of timescale and also location/property type - to guiding me through securing a property.
On moving-in day, my agent was there at the new property to greet me in person - a very nice touch.
Andrew · 18 June 2015
★★★★★ 5/5
TrustpilotVery user friendly site and great
Very user friendly site and great options. I will use Keatons more often. Fast, high quality, reliable.
Simon · 21 December 2022
Agent replied · 13 June 2024
That's great to hear, thank you Simon.
★★★★★ 5/5
Trustpilot100% recommend
Very good and accommodating agent. The referencing process was very smooth. I highly recommend Keatons!
D · 23 February 2023
Agent replied · 13 June 2024
That's great to hear, thank you.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, always professional
Tom · 19 December 2023
Agent replied · 13 June 2024
Thank you Tom, that's great to hear.
★★★★★ 1/5
FacebookSimply quibbled the rental increase and tenancy renewal fees - stating that I thought my housemates and I were being unfairly stung. The letting agent told me that he did not wish for us to feel this way and could have easily been more "mercenary" had he desired. More mercenary than £200 extra per month? Thanks Keatons, we are truly blessed.
Does this still qualify for the quarterly prize draw?!
James · 3 August 2015
★★★★★ 5/5
TrustpilotHouse buying experience was great
House buying experience was great. Thanks OJ Aksu, who was our main point of contact.
Christopher · 13 February 2023
Agent replied · 13 June 2024
Thank you for your kind review Christopher
★★★★★ 5/5
TrustpilotOJ Aksu in sales is polite
OJ Aksu in sales is polite, informative and honest. He keeps me updated regularly! 5 stars from me.
Diren · 26 October 2022
Agent replied · 13 June 2024
Thank you for your kind review Diren.
★★★★★ 5/5
TrustpilotReally helpful advice and only shown…
Really helpful advice and only shown relevant properties. Would highly recommend.
Jenni · 9 June 2023
Agent replied · 13 June 2024
That's great to hear, thank you Jenni.
★★★★★ 5/5
TrustpilotBilly Haspineall Is great professional
Billy Haspineall Is great professional! He gave us fast, friendly and knowledgeable service
Olga · 30 March 2023
Agent replied · 13 June 2024
Thank you Olga, that's great to hear.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.