Trusted Agent profile · London

Keatons London reviews

4.8

★★★★★ Excellent

1,579 reviews across 3 platforms

336, Mare Street, London, E8 1HA

Keatons's office in London, at 336, is rated 4.8 out of 5 across 1,579 reviews on three platforms, including 137 Google reviews rated 4.5.

Google logo

4.5 / 5

137

Reviews on Google

This office

Facebook logo

3.4 / 5

22

Reviews on Facebook

Business-wide

Trustpilot logo

1,420

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

4/5

Trustpilot

We are satisfied as a seller because…

We are satisfied as a seller because they meet our expectations. very good Keatons!

Edouard · 29 August 2022

Agent replied · 13 June 2024

Thank you for your review Edouard.

5/5

Google

Informative and helpful Web presence

Lewis · 16 June 2023

Agent replied · 15 June 2024

Thank you Lewis.

5/5

Trustpilot

Great viewing by OJ

Had a great viewing with OJ from Deptford. Thanks mate :)

Siobhan · 27 November 2022

Agent replied · 13 June 2024

Thank you for your kind review Siobhan.

5/5

Google

Michael has handled our application superbly. Really accurate, fast and efficient. We definitely reccomend Keatons.

Mark · 16 June 2022

Agent replied · 15 June 2024

That's great to hear, thank you for your review Joe.

5/5

Trustpilot

Great customer service from Lak Singh

Great customer service from Lak Singh. Communicated efficiently & very helpful. Thank you for your consistency.

D · 30 April 2022

Agent replied · 30 December 2024

Thank you for your kind review.

5/5

Trustpilot

Quick efficient and dependable

Great work from Shaun Datngarm at Keatons - such a pleasure to deal with and so quick and efficient too - a true safe pair of hands.

Susan · 2 December 2019

Agent replied · 30 December 2024

That's great to hear, thank you Susan.

5/5

Trustpilot

Smooth sailing when renewing contract.

Tamanna managed the contract renewal process super smoothly - renewing was a breeze!

Emanuel · 18 August 2022

Agent replied · 13 June 2024

Thank you for your kind review Emanuel.

5/5

Trustpilot

Served by OJ Budak

Served by OJ Budak Excellent service and very friendly and nice person .

Harish · 17 August 2022

Agent replied · 13 June 2024

Thank you for your kind review Harish.

5/5

Trustpilot

Great experience

Great experience, smooth communication - Would recommend as a landlord

Kostas · 24 November 2022

Agent replied · 13 June 2024

Thank you for your kind review Kostas

5/5

Google

Emmanuel was great to work with, made everything straight forward and simple. Thanks Keatons!

Joseph · 17 June 2016

5/5

Trustpilot

Great customer service from Billy and…

Great customer service from Billy and Rebecca

Emmanuel · 27 February 2023

Agent replied · 13 June 2024

Thank you Emmanuel.

5/5

Trustpilot

great management company thanks to the…

great management company thanks to the team

Victor · 24 February 2023

Agent replied · 13 June 2024

Thank you Victor.

5/5

Trustpilot

We were very happy with service Natalie…

We were very happy with service Natalie provided

Adrian · 9 January 2023

Agent replied · 13 June 2024

That's great to hear, thank you Adrian.

4/5

Google

As a first time mover I found the team at Keatons to be excellent. They were very communicative and delivered an excellent service from beginning to end. Emmanuel, our negotiator, was brilliant. I felt safe in hand the whole way thorough, with every question asked, from enquiring, viewing through to the finance details and finally moving in. I'd use them again.

Patrick · 17 June 2016

5/5

Trustpilot

Friendly and professional

Very helpful and provided all information, documents and keys promplty

Albert · 28 September 2022

Agent replied · 13 June 2024

Thank you Albert :-)

5/5

Trustpilot

Great experience with Natalie Craddock…

Great experience with Natalie Craddock and the rest of the team.

Jack · 2 August 2022

Agent replied · 15 June 2024

Thank you Jack, that's great to hear.

5/5

Trustpilot

Great experience with Dean at Keatons…

Great experience with Dean at Keatons Bow Office. Helpful and knowledgeable

Aaron · 25 July 2022

Agent replied · 15 June 2024

That's great to hear, thank you Aaron.

1/5

Google

Similar to all the other estate agents. Very good at lying.

Pascal · 16 June 2022

Agent replied · 15 June 2024

Hi Pascal, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience. This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to headoffice@keatons.com as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation. We hope to hear from you soon. Kind regards, Keatons

5/5

Google

It has been a pleasure dealing with Stevie Knight (Tenancy Coordinator). The whole process was fast and crystal clear. I would recommend Keatons as estate agency.

Isidoro · 17 June 2017

Agent replied · 15 June 2024

Thank you Isidoro, this is great to hear!

5/5

Trustpilot

Big thanks for Steven Gadd

Always available to talk and adviceVery helpful and quick problem solver.

Vincenzo · 3 March 2022

Agent replied · 15 June 2024

That's great to hear, thank you Vincenzo.

5/5

Trustpilot

Efficient and friendly service with…

Efficient and friendly service with great communication.

C · 30 August 2022

Agent replied · 13 June 2024

Thank you!

5/5

Google

This was the first experience I had with Keatons and I couldn't imagine a better estate agency.Our contact Emmanuel arranged our viewings very quickly and helped us secure our lovely flat even quicker. Great communication, honest and very reasonable letting prices. Big up for Emmanuel and the rest of the team for making everything unbelievable easy.

Kasper · 17 June 2016

5/5

Trustpilot

Truly professional service

Truly professional service. Thank you.

Rick · 30 September 2022

Agent replied · 13 June 2024

Thank you Rick.

5/5

Google

Keatons were wonderful estate agents for our move. They were professional, quick and they got us into our new home without a hitch. The staff are really friendly, and were ready and willing to help with whatever we needed, whenever we needed it. I would absolutely recommend their services and houses. Our new house is fab!

Becca · 18 June 2015

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Keatons's Google reviews
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