Trusted Agent profile · London

Keatons London reviews

4.8

★★★★★ Excellent

1,579 reviews across 3 platforms

336, Mare Street, London, E8 1HA

Part of Keatons, see every office.

Keatons's office in London, at 336, is rated 4.8 out of 5 across 1,579 reviews on three platforms, including 137 Google reviews rated 4.5.

Google logo

4.5 / 5

137

Reviews on Google

This office

Facebook logo

3.4 / 5

22

Reviews on Facebook

Business-wide

Trustpilot logo

1,420

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Alex the agent was really helpful with…

Alex the agent was really helpful with all the process

Beatriz · 27 July 2021

Agent replied · 15 June 2024

Thank you Beatriz.

5/5

Trustpilot

Amazing service been with Keatons 8…

Amazing service been with Keatons 8 years and they are great could not recommend enough

Charlotte · 16 February 2020

Agent replied · 13 June 2024

Thank you Charlotte, that's great to hear.

5/5

Google

Friendly staff to help with complex problems and office is in a great easy to get to location.

Karl · 17 June 2017

Agent replied · 15 June 2024

Thank you Karl, this is great to hear!

5/5

Google

Friendly & easy to work with, they were transparent about fees, which was refreshing.

Leah · 17 June 2017

Agent replied · 15 June 2024

Thank you Leah!

5/5

Google

Bought my first house through them recently. Staff were extremely helpful, friendly and always willing to answer my questions. I was kept updated all the way throughout my purchase and they made my first experience of buying a house such a pleasure. Can't recommend them highly enough!

Alishba · 18 June 2013

5/5

Google

Sold our flat with Keatons last summer and found the whole experience as smooth and stress free as you could wish for. Professional, pleasant, organised, and got us a cash buyer who paid full asking price withing three weeks! Cannot commend them highly enough. Thanks again!

Enrico · 18 June 2015

5/5

Google

Good experience with Keatons and Emmanuel/Alexandra in particular. Found us a great house quickly & got all the admin out the way without any stress. The couple of questions or issues we've had so far have been dealt with quickly. So far so good!

Keith · 18 June 2015

1/5

Facebook

Tried to organise a viewing on a flat twice over two weeks ago. Nobody got back to me and now the flat is sold. Still Keaton's made their commission so their happy. Thanks for the opportunity to view.

Dan · 5 September 2016

5/5

Trustpilot

Emily from whetstone was so kind and…

Emily from whetstone was so kind and helpful with my questions

Sid · 2 July 2023

5/5

Google

Recently had to change a tenant whilst renewing our current tenancy. What could have been a very stressful situation was made very easy by Keatons. Particular mention should be made to Stevie for all her help.

Samuel · 17 June 2016

5/5

Google

Keatons made my recent move the most stress free and pleasant experience. Communication is really easy and all queries were dealt with extremely quickly! The whole process was very smooth and professional, I would definitely recommend!

Lindsay · 17 June 2016

4/5

Google

From my first contact with Keatons to the last they were thorough and as swift as possible. Provided me with updates where possible and all was delivered on time, love the new place.

Howard · 17 June 2016

5/5

Facebook

By far the BEST customer service I have ever received! All the staff were so friendly and welcoming! They went above and beyond to find me the perfect property!

Kayleigh · 10 February 2017

5/5

Google

Keatons were really helpful - they listened to our needs, helped us adapt the contract to suit us and were always reassuring and efficient. We would definitely recommend them.

Stephen · 17 June 2016

5/5

Google

My experience was fantastic, every staff member I spoke to did there best to help. If I move again I will defiantly use them.

Sally · 17 June 2016

1/5

Google

A constant nightmare, everything had a fee attached but all problems with property ignored. Serious issues with damp ignored. Not worth the risk.

Brian · 18 June 2015

4/5

Google

Keatons were easy to deal with and got everything done quickly and without hassle - would recommend!

Sam · 17 June 2016

5/5

Google

The Team in Keatons are great! Helpful, efficient and friendly. I definitely recommend it!! Merci!

Clotilde · 17 June 2016

5/5

Facebook

Awesome service! Thanks guys, will deffo recommend it to friends

David · 10 February 2017

5/5

Facebook

Great service from the team would defiantly use again.

Toby · 10 February 2017

5/5

Facebook

prompt and helpfull management

Husameddin · 25 May 2019

4/5

Trustpilot

Very helpful every time we need them

Rating only, no written review.

Paula · 11 December 2024

Agent replied · 30 December 2024

Thank you Paula.

4/5

Trustpilot

Helped me get into my new tenancy

Rating only, no written review.

Georgios · 9 September 2024

Agent replied · 30 December 2024

Thank you for your review Georgios.

5/5

Trustpilot

charlotte hill was friendly and helpful

Rating only, no written review.

Tee · 2 September 2024

Agent replied · 30 December 2024

That's great to hear, thank you Tee.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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