Keatons London reviews

★★★★★ 5/5

Trustpilot

Oscar was a great and efficient support…

Oscar was a great and efficient support to us in finding a home!

Eliza · 4 July 2024

★★★★★ 5/5

Trustpilot

Charlotte Hill

We had a great experience on finding and settling in our new home. Highly recommend, Charlotte Hill was extremely helpful, efficient and patient.

Ana · 14 December 2023

★★★★★ 5/5

Google

I have had a very positive experience with Keatons and Elliot has been a key part of this. Thank you for all your help in finding us out new home.

Rebecca · 16 June 2023

★★★★★ 5/5

Trustpilot

A very professional estate agency

We’ve been letting our 1 bedroom flat in E3 though Keatons, Bow (fully managed let), since August 2018. We’re now letting to our third set of tenants. With each new tenancy, the team at Keatons, Bow, operate with the knowledge, efficiency and professionalism to make the whole process of letting a property run smoothly. Our Property Manager, Jay Smith, Lettings Constant, Luke Bull, and Tenancy Co-ordinator, Natalie Craddock have been excellent. It is also extremely pleasing to see our former tenants also give Keatons a 5* review on Trust Pilot. For us, this is a ringing endorsement of the choice we made to let through Keatons, Bow. We would recommend letting through Keatons to any other landlords that want, above all, to get the best for all concerned - both the landlord but more importantly the tenants.

Paul · 15 April 2023

★★★★★ 5/5

Trustpilot

Danielle Smith made the whole process a…

Danielle Smith made the whole process a breeze. Danielle is extremely efficient, always willing to help and answer any questions in a professional yet friendly manner. Couldn’t recommend more. Thank you again.

Chelsie · 13 April 2023

★★★★★ 5/5

Trustpilot

Strongly recommend this agency

Strongly recommend this agency, especially Matthieu has been very helpful, flexible and provided me with all the support and information I needed for my rental search. Thank you for the great service!

Thibault · 13 April 2023

★★★★★ 5/5

Trustpilot

I would like to thank Justine

I would like to thank Justine , she is very helpful & friendly. Service was excellent

Animesh · 3 May 2024

★★★★★ 5/5

Trustpilot

Keatons Review, July 2023

We used Keatons for our house move and had a great experience. Oscar was incredibly helpful and made the process smooth during a busy London rental market.Thanks again.

Dan · 31 July 2023

★★★★★ 5/5

Trustpilot

We are extremely happy with Keatons…

We are extremely happy with how Keatons have managed our rental property. In particular Luke Bull who has gone above and beyond to make things as simple and smooth as possible.

N · 6 May 2023

★★★★★ 5/5

Trustpilot

Massive Support

Alessandro was a big help to me in finding my property, thank you to Keatons for all their support.

Toriola · 29 February 2024

★★★★★ 5/5

Trustpilot

Extremely helpful

Helpful, professional and efficient service from the lettings team at Keatons! Natalie was always on hand to answer any queries and kept me fully informed throughout the tenancy process. Many thanks.

Richard · 5 May 2023

★★★★★ 5/5

Trustpilot

Customer of Keatons

Having been a customer of Keaton’s for 4 year plus I can only testify of having positive experiences through letting my property through them. The standout areas of expertise that shine the most are client search and seamless tenant transition. Two chaps who have managed my flat are Ollie and Luke, both top guys, honest and professional with years of knowledge in letting properties in the East London area. Now living overseas they have made renting my property seem relatively easy and recommended the right letting product that works best for me. I have no hesitation in recommending Keaton’s to other flat owners within my block and anyone else who reads this review. Remember choosing the cheaper rental letting agency doesn’t always work. You get what you pay for and Keaton’s have never let me down.

David · 3 April 2023

★★★★★ 5/5

Trustpilot

Shawn and Hugo

Shawn and Hugo were top draw! Would highly recommend!

Ryan · 30 August 2024

★★★★★ 5/5

Trustpilot

Thank you Justine for your continued…

Thank you Justine for your continued wonderful support for all my letting needs. Always there for advice and ensuring that I’m fully compliant.

Danny · 30 November 2023

★★★★★ 5/5

Trustpilot

Above and beyond

Thank god we had Oscar from Keatons Bow on our side during this nightmare that is having to look for a rental property in London right now. He was really professional and courteous during the viewing, was super responsive to all our enquiries and when there was a hick-up on one of our checks he went above and beyond for us, ultimately securing us the rental property. Can't thank him enough and would wholeheartedly recommend him and the Keatons team, who guided us throughout the whole process.

Lisa · 29 March 2023

★★★★★ 5/5

Trustpilot

Great experience

Great experience so far with viewings, references and questions pre-move. Communication and assistance from our agent Matthieu has been amazing. Looking forward to moving into our new home.

James · 25 July 2023

★★★★★ 5/5

Trustpilot

Oscar was great

Oscar was great, very knowledgeable

Daniel · 31 October 2024

★★★★★ 5/5

Trustpilot

Very helpful and professional

Mark, Michael and the team at Keatons Kentish Town were great. They got what we were looking for and gave us excellent support throughout!

Tohado · 31 October 2023

★★★★★ 5/5

Trustpilot

Great service

Michael and Mathew were exceptional in helping us find our apartment in London. Their expertise and transparent communication made the process seamless.

Justin · 16 December 2023

★★★★★ 5/5

Trustpilot

Charlotte was absolutely lovely

Charlotte was absolutely lovely! She was super helpful from the moment we spoke on the phone to the moment the contract was signed!

Tara · 19 November 2023

★★★★★ 5/5

Trustpilot

Keatons are the best

Keatons were really great, they are a responsive and professional team from initial enquiry to the end of your lease. Especially Natalie Craddock and Sian D’Cruz who were both amazing! Thanks Keatons!

Cameron · 7 March 2023

★★★★★ 5/5

Trustpilot

Special thanks to Justine Reynolds

I want to take a moment to express my gratitude for the exceptional service Justine provided during my recent house hunting. From our first phone call, her keen understanding of tenant's preference, prompt communication and proactive approach set her apart as an outstanding agent. What impressed me the most was her unwavering dedication throughout the process, she went above and beyond to address concerns and to support both sides to make informed decisions.

Ding · 22 September 2023

★★★★★ 5/5

Trustpilot

Billy Haspineall made our Keatons experience one of the best

Billy Haspineall from Keatons provided us with incredibly efficient, patient and kind help throughout the entire process of viewing our prospective house, arranging the lease and sorting out our referencing. He went out of his way to support us through some of our referencing challenges, explained the full process in clear detail and responded quickly to all of our emails. As a result, our experience with Keatons was by far the most pleasant experience we've had with an agency during our house searching.

Emma · 1 March 2023

★★★★★ 5/5

Trustpilot

The team at Keatons Kentish Town are…

The team at Keatons Kentish Town are just great. I’ve been working with the rentals team for many years now. Mark Peavot and Michael Logan are both extremely professional, and work their socks off to find the best tenants and handle any difficulties. Natalie Cradock who handles much of the admin is also really helpful and responsive. I wouldn’t hesitate to recommend them to any landlord who needs help with their rentals.

Consumer · 12 October 2023