5/5
TrustpilotNew Tennant
Vanessa and Marwa were great. All of the details were sent promptly after the viewing and they both answered any questions I had quickly, which gave me peace of mind. They both made everything very clear on move-in day.
Trusted Agent profile · London
JOHNSCO London reviews
★★★★★
1,475 reviews across 2 platforms
8 New Providence Wharf, 1 Fairmont Avenue, London, E14 9PA
Part of JOHNSCO, see every office.
JOHNSCO's office in London, at 8 New Providence Wharf, is rated 4.8 out of 5 across 1,475 reviews on two platforms, including 162 Google reviews rated 4.4.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotQuick and efficient
Bethel made a great effort in keeping us in the process. She is also very quick to reply to any queries you have. Would recommend her.
5/5
Trustpilotswift responses and very helpful
The agents were very swift in giving information and helped me in every step of the way to rent a new apartment in central London! Huge thanks to Martina, Candice and Gytis for all the assistance!
5/5
TrustpilotWe recently had the pleasure of working…
We recently had the pleasure of working with Ralph to find our new apartment in Embassy Gardens. His level of service was truly exceptional and stood out clearly from our experiences with agents at other companies. We would highly recommend.
5/5
TrustpilotGreat service
I have been really pleased with Priscilla Ogefere and her support through my contract termination and handover process. Priscilla Ogefere took the time to explain the process and take us through it patiently. She also facilitated a seamless agreement of deposit charges with the landlord. Thank you for all your support Priscilla.
Agent replied · 24 August 2024
Hi Dev,We are pleased to hear Priscilla has been able to successfully take you through the end of tenancy process and has diligently explained all aspects of the process, securing you a positive outcome for both you and your landlord. We will be sure to pass your appreciation along to her.
5/5
TrustpilotLettings
Thank you Rachel in the West Hampstead branch for all your help! So pleasant, and gave me some really useful guidance on the lettings process.
5/5
TrustpilotLeigh has been great in helping manage…
Leigh has been great in helping manage my property.
Agent replied · 10 June 2024
Hi Victor,That's wonderful to hear! If there's anything else you need assistance with, feel free to reach out.
5/5
TrustpilotThank you, Alexandra
Working with Alexandra was such a pleasure. She was super efficient and professional throughout the whole journey, making the whole experience so stress free for us. I could not recommend her enough. Thank you, Alexandra!!!
5/5
TrustpilotBethel was great
Bethel was great, she took care of everything
Agent replied · 10 June 2024
Hi Jonny,Thank you for your kind feedback. We'll be sure to pass it along to Bethel.
5/5
TrustpilotEasiest move we’ve ever done in London!
Easiest move we’ve ever done in London. Great communication from start to finish and a high level of professionalism. Michael and his team were fantastic.
5/5
TrustpilotMatt was super helpful this week
Matt was super helpful this week. I needed help with an urgent issue and he sorted it out within a few hours. Thank you!
5/5
TrustpilotRental experience
Had a good experience finding our first place in London. Vanessa and Marwa handled all our concerns and follow-ups well. Special thanks to Amber also for the last minute help with the keys.
5/5
TrustpilotMy experience was positive
My experience was positive, especially thanks to Skye and Bethel who helped me find the right apartment and supported me throughout the rental process.
5/5
TrustpilotGreat experience
Sam was very knowledgeable and helpful throughout - would highly recommend!
Agent replied · 10 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
5/5
TrustpilotAlexandra Ene is very responsive and…
Alexandra Ene is very responsive and helpful.
Agent replied · 10 June 2024
Hi Francis,Thank you so much for your kind words! It's always a pleasure to assist you and ensure that your needs are met promptly. If you have any further questions or require assistance in the future, please don't hesitate to reach out.
5/5
TrustpilotVery experienced and efficient
Very experienced and efficientJohns&Co were efficient, proficient and professional from the start.They have been excellent at communicating with us and helped us get everything sorted for our move-in very effectively. We were a bit confused in some parts of the process but they were a great aid for any questions we had, even after our move-in. Bethel and Gytis are great!
Agent replied · 10 June 2024
Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make the teams day. Wishing you all the best for the rest of 2023!
5/5
TrustpilotHuge thank you to Spyros who's been a…
Huge thank you to Spyros who's been a massive help. Came up with some troubles that forced us find a new housemate immediately and Spyros has been super helpful and supportive through the whole process. Big thank you!
5/5
TrustpilotGreat assistance in Flat Search
Gytis was very helpful in numerous aspects of my search for a new flat. He was cooperative, and always prompt in replying to my requests. Candice was helpful in the process of signing the contracts.
5/5
TrustpilotGood agency
Good agency, very efficient managers, thanks to Priscilla Ogefere.
Agent replied · 10 June 2024
Hi Tetiana,Thank you for taking the time to leave us this 5 star review. We will be sure to pass your appreciation onto Priscilla.
5/5
TrustpilotLeigh & Vanessa were very efficient &…
Leigh & Vanessa were very efficient & helpful.
Agent replied · 10 June 2024
Thank you for your feedback Ade, we will be sure to pass your kind words along to Leigh and Vanessa.
5/5
TrustpilotAdekunle has been really prompt in…
Adekunle has been really prompt in responding to an issue that my partner and I have had at our new residence and taken appropriate steps to address it. Super helpful, professional and reliable
5/5
TrustpilotAsk for Sam
Felt supported throughout an otherwise stressful process. Thank you Sam!
Agent replied · 10 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Sam!
4/5
TrustpilotThe agency is very responsive
The agency is very responsive, they are available to hear out our issues and help them resolve. Priscilla Ogefere provided full support during my moving out and also helped get my deposit back. She took care of my issue personally and was very kind. Overall it was a bit slow but a smooth experience.
Agent replied · 10 June 2024
Thank you for this feedback! We're pleased to hear Priscilla provided excellent support to you. We're always open to finding out what we can do better, so don't hesitate to let us know if there's anything you think we could do better!
5/5
TrustpilotBethel was a very friendly and very…
Bethel was a very friendly and very responsive and helped me through.
Agent replied · 10 June 2024
Thank you for leaving a 5* review.We’ll be sure to pass on your kind words to Bethel.
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