Trusted Agent profile · London
★★★★★
1,466 reviews across 2 platforms
8 New Providence Wharf, 1 Fairmont Avenue, London, E14 9PA
Part of JOHNSCO, see every office.
JOHNSCO's office in London, at 8 New Providence Wharf, is rated 4.8 out of 5 across 1,466 reviews on two platforms, including 162 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotMany thanks to Victoria and Rahan
Many thanks to Victoria and Rahan for their help so far. They have always been quick to help me out.
Hi Yang,Thank you for your kind words! It’s great to hear Victoria and Rahan have been able to assist you promptly. We’re here to make sure everything runs smoothly for you!
5/5
TrustpilotGreat experience overall
Great experience overall. Bryony Bowyer was very helpful throughout and was able to assist with all our requirement.
Thank you for sharing your positive experience! We're delighted to hear that Bethel was so helpful during your move-in process. Moving can be stressful, so it’s great to know that Bethel made it smoother for you. We'll be sure to pass your kind words along to him.
5/5
TrustpilotSavannah and her team have been very…
Savannah and her team have been very helpful in taking responsibility for the many bespoke issues in getting new tenants. And also very friendly and nice to deal with. Happy to recommend
Hi Paul,Thank you for your feedback! We're glad Savannah and our team could assist with the challenges of finding new tenants. It's wonderful to hear that our friendly approach made the process enjoyable for you. We appreciate your recommendation and are here to help anytime.
5/5
TrustpilotJose was very proactive and…
Jose was very proactive and understanding. He resolved the problem very efficiently and quickly.Very pleased with his services.
Hi Shiri,We're so pleased to hear Jose’s proactive approach made such a positive impact! Ensuring quick and efficient problem resolution is our priority, and we're glad Jose provided the excellent service you needed. Thank you for your feedback!
1/5
TrustpilotGo elsewhere.
Absolutely a horrendous bunch of amateurs. Do not ever rent from them, you will end up bringing the case to TDS and to Court. They are incapable and useless in trying to take advantage of tenants and have 0 interest in tenant rights. Go elsewhere. Btw a month after moving out the deposit is still not returned not even discussed. Endlessly delaying while they are benefiting on interests.
Hi Martin,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotI'm so amazed the job they have done on…
I'm so amazed the job they have done on my living room ceiling five stars all the way they do a incredible job and the fellas where so lovely and very understanding with me , a single mum of three children and two of my children have special needs also they taken into account with my mental health, I would definitely recommend to my family and friends and so surprised with how fast they was doing the job not just that how clean they did it the quality was amazing, 100% definitely will be enquiring for them to come back outstanding .
Hi Leanne,Thank you for your amazing review! It's heartwarming to know that our team was not only efficient and skilled but also considerate of your circumstances. Your recommendation means a lot to us. Don't hesitate to reach out if you need anything else.
5/5
TrustpilotRob Joyce
Rob Joyce, the property manager, would be THE reason why I would want to stay in this property forever! He is super efficient and helpful and always follows up reliably. Thank you Rob!
Hi Sungjung,We are so pleased to hear Rob has made your property journey a memorable and positive one! We will be sure to pass your kind words along to him. Best wishes, Johns&Co
5/5
TrustpilotAmy and Edith were exceptional…
Amy and Edith were exceptional throughout the process. Their professionalism and dedication made everything seamless. Highly recommend their services!
Hi Chris,Amy and Edith will be delighted with your feedback! We’re pleased that the process was seamless for you, and we appreciate the high recommendation.
5/5
TrustpilotProfessionals
I’m was extremely pleased with how professional our property manager Lara Robson was! Extremely helpful, very nice to us and always very quick to reply.
Hi Crisitna, Thank you for leaving this kind review. We'll be sure to pass your feedback on to Lara, she will be thrilled she has made such a positive impact.
5/5
TrustpilotGreat!
So far my experience has been great.Priscilla Ogefere has been very responsive, attentive and helpful. Any concerns I’ve had have been dealt with promptly and professionally.
Hi Matthew,Thank you for sharing your experience! We're thrilled to hear that Priscilla has been responsive, attentive, and helpful. Your satisfaction is important to us, and we're glad to know your concerns have been addressed promptly and professionally. If you need any further assistance, please don't hesitate to reach out.
5/5
TrustpilotAmazing experience
Cladiu has been absolutely amazing throughout this experience. He’s been very patient and understanding. Couldn’t ask for a better person to help me through finding the right apartment.
Hi Kam,Thank you for your wonderful feedback! We're thrilled to hear that Claudiu provided amazing service, demonstrating patience and understanding throughout your apartment search. We will be sure to pass your appreciation along to Claudiu.
5/5
TrustpilotShareen and Amy were very helpful
Shareen and Amy were very helpful! Super professional, knowledgable, always quick to respond and supportive of the whole process! It has been great to work with both.
Hi Arda,We are pleased to hear you enjoyed such a pleasant service from both Shareen and Amy, throughout the whole process. We will be sure to pass your feedback along to them.
5/5
TrustpilotA big shout out to Rachael Massey in…
A big shout out to Rachel Massey in the West Hampstead branch. Absolutely outstanding communication for start to finish, nothing was too much hassle and help with all my silly questions!
Hi Fergus,Thank you for your fantastic feedback! We're thrilled to hear about your outstanding experience with Rachel. We'll be sure to share your kind words with her. If you have any more questions or need assistance, don't hesitate to reach out.
5/5
TrustpilotThank you Priscilla …
I requested information from Priscilla and she did her best to get the requirement on short time. She is very good. Thank you Priscilla and thank you all.
Thank you for this review. We are pleased to hear Priscilla has impressed you with her dedication to ensuring your needs are met, in spite of any time constraints. We will be sure to pass your feedback along to her.
5/5
TrustpilotJames and Richard were very helpful and…
James and Richard were very helpful and professional throughout the whole process. We have done sales and lettings with them.
Hi Alexey,Thank you for your review! We’re delighted to hear that James and Richard were helpful and professional throughout the sales and lettings process. We aim to provide top-tier service, and your feedback affirms this commitment.
5/5
TrustpilotStaff Bethel is very professional &…
Staff Bethel is very professional & helpful! Also, Bethel is very patient to help us! Thank you so much!
Hi Annie,We’re happy to hear about your positive experience with Bethel. Patience and professionalism are key values for us, and it’s wonderful that Bethel’s assistance made a difference for you. Thank you for your kind words!
5/5
TrustpilotEllie-Mai Hannan was a great property…
Ellie-Mai Hannan was a great property manager who really made my tenancy easy going! Great work and prompt responses to request and everything was handled in a timely and professional manner !
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We will make sure to pass this onto Ellie-Mai Hannan.
5/5
TrustpilotEllie Mai Hanna is the property manager…
Ellie Mai Hanna is the property manager helping me take care of my apartment and she is responsible and quick to respond. Ellie does great job in protecting my interests as owner.
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We will make sure to pass this onto Ellie Mai Hanna.
5/5
TrustpilotI would highly recommend John&Co and…
I would highly recommend John&Co and especially Candice and Harry for their availability and professionalism.Throughout the rental process (viewing and referencing) they took the time to answer all our questions.
Thank you for your recommendation! We're delighted that you had a positive experience with John&Co, especially with Candice and Harry. We wish you all the best in your new home.
5/5
TrustpilotParam Virdee was excellent throughout…
Param Virdee was excellent throughout dealing with an ongoing issue with my property. His communication was outstanding and made me feel at ease whilst ensuring my needs were met. Top man!
Hi Kofi,Thank you for leaving us a 5* review. We are pleased to hear your issues have been resolved and we will be sure to pass your kind words along to Param.
5/5
GoogleTawnie has been more than helpful with our end of tenancy process. Always provides quick responses and is flexible to meet our needs. The checkout process went very smoothly, Tawnie provided all the details to us in a direct and clear manner. Best service we have had so far!
Hi Robyn Thank for the positive review and feedback! All the best, Johns&Co Team
5/5
TrustpilotSherine was amazing
Sherine was amazing! She made everything very simple and straightforward, and always answered any concerns I had before moving in.
Hi Ahmad,Thank you for your kind words! We’re so glad Shareen was able to make the process simple and straightforward for you. We’re always here to answer any concerns and make the experience as easy as possible.
5/5
TrustpilotMatthew and his team are extremely…
Matthew and his team are extremely helpful and we got the rentals done in time and on target prices. Thank you.
Thank you so much for your kind words! We’re thrilled to hear that our team ensured everything was completed in a timely fashion and were able to ensure all parties were aligned on budget. We’re glad we could meet your expectations and we hope to have the opportunity to service you again.
5/5
TrustpilotShareen service is very considerate
Shareen service is very considerate, she explained many details of our problems very clearly, and she is very patient. If my friend needs service, I think I will recommend Shareen without hesitation
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Shareen.
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Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
