JOHNSCO New Homes London reviews

★★★★★ 5/5

Trustpilot

Quite pleased

Gytis was very prompt in answering my many questions over the weeks of finalizing my lease agreement. He helped me navigate the process and kept me informed. Candice emailed and explained the necessary documents, as I was negotiating the lease process from afar.

E · 19 October 2024

★★★★★ 5/5

Trustpilot

Had an issue with the apartment and…

Had an issue with the apartment and Paris was great at organising someone to come out ASAP. Highly recommend! Thank you!!!

Gabe · 13 May 2026

★★★★★ 5/5

Trustpilot

Non-water problem was solved

My agent Priscilla Ogefere is very nice. My house just ran out of water today’s morning and she connected me quickly and helped me to solve the problem. She is so nice and kind! The property management team was so quick to check the water supply and meter. So good!

Chen · 10 June 2024

★★★★★ 5/5

Trustpilot

Many thanks to Wai Yau Compliance…

Many thanks to Wai Yau Compliance Administrator at the Royal Wharf office for his prompt and clear responses to my email regarding changing a car on the parking permit and other related questions. I emailed him a week in advance and he had it all sorted on the day no problems.

AB · 20 May 2024

★★★★★ 5/5

Trustpilot

responsive and attentive

Param is very responsive to my requests and deals with them in a prompt and kind manner. He also keeps me informed of any necessary changes or requests regarding my property. I have had a very good experience so far.

Marcela · 18 November 2024

★★★★★ 5/5

Trustpilot

Many Thanks to Leigh and the Team

Many thanks to Leigh and the team for helping us through our recent rental in E14. Leigh was very professional and responsive - everything was straightforward with Leigh and responses to emails and messages very quick and clear. We were very pleased with the process and how well it was handled.

DD · 16 May 2024

★★★★★ 5/5

Trustpilot

Amber was a great agent

Amber was a great agent. She took her time to show us the property, kept us updated on competing offers, connected me with the previous tenant to purchase furniture, and even assisted to inform on any defects existing. I would recommend trusting her during the house search process.

Mirriam · 8 July 2024

★★★★★ 5/5

Trustpilot

Ralph was a great person to work with

Ralph was a great person to work with. He was quick with freeing up time for viewings and did his best to ultimately help me find a flat that fit basically all of my needs and wants.

Ana · 23 December 2025

★★★★★ 5/5

Trustpilot

Rachael Connaghan was the Talent…

Rachael Connaghan was the Talent Aquisition Consultant that got me a job with John's and Co. From our very first exchange she was in my corner. She figured out where I would do well and did everything she could to make it happen. I have her to thank for the next step in my career.

Jack · 22 February 2024

★★★★★ 5/5

Trustpilot

Exceptional service , very professional

Here’s a refined version:Jemma is exceptional at her work, demonstrating stellar client-centric skills. As an overseas buyer, she guided us through every step, always ready to answer any queries and very well-organized in her viewings. She is a stellar professional.

Habib · 12 November 2024

★★★★★ 5/5

Trustpilot

Process made easy by great communication

Odete made the ending of my tenancy process really easy & convenient, fully explaining all the steps, responding to any queries extremely promptly and organizing the end of tenancy clean directly with a cleaning company on my behalf.

Paul · 10 December 2024

★★★★★ 5/5

Trustpilot

Michael Fadiora was simply excellent

Michael Fadiora was simply excellent, he was knowledgable about the property and awnsered all my questions.While I decided to go with another property. I will be saving Michaels number for my future renting needs and I will not hesitate to recommend him to my friends.Thanks again for all your help

Devraj · 24 May 2024

★★★★★ 5/5

Trustpilot

A professional team

During the process of moving into my new home, the Johnson & Co team provided professional service. Especially Destini-Rikki, who promptly replied to my emails, followed up, and resolved my issues. I have also worked with other agents before, and this team left a very good impression

Luo · 12 July 2024

★★★★★ 5/5

Google

Their lettings team is one of the best in the city, right from the search they helped to us find the flat which best suits our needs and then the move in was extremely easy and they are very responsive for any issues. Huge shout out to Pablo for his amazing help with flat finding, to Joley for arranging the most well organised move in and Luna for great property management. Overall they are very welcoming, professional and responsive and will definitely recommend it to everyone looking to move in East LondonPositiveResponsiveness, Quality, Professionalism, Value

BHARTI · 25 August 2021

★★★★★ 5/5

Trustpilot

Andre and Marwa were great!!

Loved working with these guys! Andre was really a big help in finding me a property and everything was done so quickly and smoothly!Andre best estate agent I ever had the pleasure of having! Marwa was also a really great help and communicated great on email!

Cheyenne · 17 July 2024

★★★★★ 5/5

Trustpilot

FANTASTIC CUSTOMER SERVICE

Fantastic customer service by the whole team who have repeatedly gone out of their way in the management of my property. A special thank you to Sardar Berzo who had significant and complicated issues to overcome, He remained poised and professional ensuring the situation was resolved effectively. GREAT JOB!

Pippa · 22 May 2024

★★★★★ 5/5

Google

I want to say a huge thanks to Pablo and Helena for helping me secure a 1-bed property to rent in Royal Wharf, and complete all of the necessary steps and paperwork very smoothly. Also a huge thanks to Martin and Tawnie in helping to find new tenants for an existing property which I have been renting, and for helping to negotiate and coordinate the deed of surrender and all of the necessary paperwork - which has been very time consuming and intensive for all! Everyone involved has been very professional, responsive, informative, helpful and patient throughout, despite the circumstances of my particular living situation posing logistical challenges, and has helped me greatly during a time in my life which personally has not been very easy or straightforward. Lastly, apologies if I have missed anyone out who may have been involved!PositiveResponsiveness, Quality, Professionalism, Value

Alvin · 15 June 2021

★★★★★ 5/5

Trustpilot

I rented a house through John’s and Co

I rented a house through John’s and Co, and it was a fantastic experience. Shareen and Amy were both highly professional and dependable, guiding me to find the perfect property that met all my expectations. They handled everything with great patience and care.

Vincent · 24 August 2024

★★★★★ 5/5

Trustpilot

Lara Robson is extremely responsive and…

Lara Robson is extremely responsive and supportive of all of the moments I need help during my tenency. Additionally Claudiu was excellent at helping me to find my flat and being patient with me as I walked through the process of finding a new home.

Ambria · 15 July 2024

★★★★★ 5/5

Google

As an first-time overseas landlord I would highly recommend Johns&Co's tenant search and tenant management service. Our particular contact property managers, named Ravern Rose and Josh Haynes, are great -- top level responsive customer service! They take the hassle out of the process of vetting potential tenants and arranging contractual paperwork. Their vast experience of tenancy lettings also means that they are able to best advise if unforeseen events occur on what are the best courses of action.PositiveQuality, Professionalism

Greg · 15 June 2021

★★★★★ 5/5

Trustpilot

Bethel Gamma was assigned to process…

Bethel Gamma was assigned to process our rental property. He is very well verse with all the information a landlord needs to furnish to make the whole letting process move swiftly and seamless between landlord and tenant.

Catherine-Elizabeth · 18 November 2024

★★★★★ 5/5

Trustpilot

I just completed the snagging and…

I just completed the snagging and handover of my apartment from the developer. Param is the management agent helping me the process. Param progressed the snagging and handover with much details and attention. He is very responsive that I received his reports promptly after each steps and he communicated with me much.

Alistair · 22 February 2024

★★★★★ 5/5

Trustpilot

Amazing Experience as Landlord with Isabel, Vanessa and Marwa! Highly Recommend!

Isabel, Vanessa and Marwa were absolutely fantastic during my process a landlord to rent out my flat for the first time. Isabel’s knowledge of the process was second to none, Vanessa was brilliant a showcasing my apartment and did an excellent job securing a top level offer for me and Marwa was superb at co-ordinating on the admin side. A truly stress-free process that I thought was going to be the opposite. Highly recommend to any landlords looking to rent out their place. Thanks team!

Aaron · 3 May 2024

★★★★★ 5/5

Trustpilot

Spyros’s service is amazing

Spyros is one of the nicest person I have ever met. He is efficient, has a friendly attitude and is willing to help you with anything. I think he is a role model for everyone. My bed has been broken for a long time. The landlord has been unwilling to reply to my messages and let me use the broken mattress and bed for several months. I feel helpless, but with the help of Spyros, everything has been solved in just a week. I feel very happy and relieved to get practical solutions within a week. To be honest, I never had any expectations for British staff, but he surprises me that there is still such excellent staff in uk.

Lance · 26 April 2024