Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery good service
Very good service, high efficiency,
何何静 · 20 September 2024
Agent replied · 23 October 2024
Thank you for your positive feedback! We’re glad to hear you found our service efficient and up to your standards. If there’s anything else we can assist with, don’t hesitate to let us know!
★★★★★ 5/5
TrustpilotHelpful, responsive service
Leigh Hallet and Victoria McDaneil were both super helpful, prompt and responsive throughout the process and have helped us find a great match. We are looking forward to moving into our property!
Renu · 5 December 2024
★★★★★ 5/5
TrustpilotReliable
Very professional and quick to respond to any communication!Most importantly appear to have the landlord’s interests covered!
P · 9 February 2024
Agent replied · 13 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
★★★★★ 5/5
TrustpilotBrooke Nickless organised the…
Brooke Nickless organised the maintenance issue we had in our apartment very swiftly and professionally.
Delina · 20 March 2024
Agent replied · 13 June 2024
Hi Delina,Thank you for taking the time to share your experience with us! We're delighted to hear that Brooke efficiently resolved your maintenance issues. Providing excellent service is a top priority for us, and we're glad Brooke could assist you promptly.
★★★★★ 5/5
Trustpilotgood
rahhan is goodvictoria is good
Kailai · 15 September 2024
Agent replied · 23 October 2024
Hi Kailai,We appreciate your kind words! It’s great to hear that both Rahhan and Victoria provided you with great service. We’re proud to have them on our team.
★★★★★ 5/5
TrustpilotMy experience with John’s&Co was…
My experience with John’s&Co was amazing specially dealing with Sam and Alda they were really professional and helpful
Abdulrahman · 12 January 2024
Agent replied · 13 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Sam and Alda .
★★★★★ 5/5
TrustpilotShareen service attitude is very good
Shareen service attitude is very good, a very warm-hearted person, let me feel the warmth of home
Consumer · 1 February 2024
Agent replied · 13 June 2024
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Shareen.
★★★★★ 5/5
TrustpilotSavannah Renaud and the Brentford team…
Savannah Renaud and the Brentford team were extremely helpful and on hand every step of the way for me and made a challenging time very smooth for me! Very grateful for their hands on approach and willingness to assist.
MD · 9 August 2024
★★★★★ 5/5
TrustpilotGreat service and responsive staff!
Great service and responsive staff, everyone is extremely friendly and professional. Can highly recommend!
Daniel · 2 April 2024
Agent replied · 13 June 2024
Hi Daniel,Thank you for this positive review! We're pleased to hear you will continue to recommend us in the future.
★★★★★ 5/5
TrustpilotQuick resolution to a maintenance …
Quick resolution to a maintenance issue. I’m very pleased
Edwin · 5 July 2024
Agent replied · 23 August 2024
Hi Edwin,Thank you for taking the time to leave this five star rating. We are pleased to hear our team were able to effectively resolve your maintenance issues.
★★★★★ 5/5
TrustpilotI have recently moved into 73 St
I have recently moved into 73 St. Pier Court and both Amy and Marwa have been fantastic throughout the process.
Leighton · 22 November 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
★★★★★ 5/5
GoogleMohamed Ahmed has been very helpful and responsive. THANK YOU!
X · 15 June 2023
★★★★★ 5/5
TrustpilotPriscilla Ogefere helped me resolve my…
Priscilla Ogefere helped me resolve my issue in a timely fashion, which is greatly appreciated. Thank you
Sid · 23 January 2024
Agent replied · 13 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Priscilla.
★★★★★ 1/5
TrustpilotNot responsible for their job
Not responsible for their job. They barely respond to your email.
Lee · 23 May 2024
Agent replied · 13 June 2024
Hi Lee,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
★★★★★ 5/5
TrustpilotLovely Rachel Massey
I so glad had Rachel Massey arranges everything for me,she’s a such lovely person, thank you so much :)
Mei · 4 December 2023
Agent replied · 13 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Rachel
★★★★★ 4/5
GoogleThe renewal process for the flat i’m renting has been really smooth. I was assisted by Fern who provided me with all the information i needed and guided me through the whole process. It has been a really good experience.PositiveQuality, Professionalism
Javier · 25 August 2021
Agent replied · 14 June 2024
Hi Javier,
Thank you for the positive review, we're glad you had a good experience with us. We will be sure to pass your kind words on to Fern.
All the best,
JOHNS&CO.
★★★★★ 5/5
TrustpilotExcellent team
Excellent team. Always ready to help.
Hassan · 13 August 2024
Agent replied · 23 August 2024
Hi Hassan,Thank you for your kind review. If you need any help in the future, please don't hesitate to reach out.
★★★★★ 5/5
TrustpilotMarwa was so speedy and efficient
Marwa was so speedy and efficient. She helped settle the property quickly and easily. Really content with our experience.
Giorgio · 1 July 2022
★★★★★ 5/5
Trustpilotsuper helpful and quick service
super helpful and quick service, shareen helped a lot , wouldn't be possible without her !
H · 1 February 2024
Agent replied · 13 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co We will make sure to pass this onto Shareen
★★★★★ 5/5
TrustpilotEfficient and professional
ES · 29 September 2024
Agent replied · 13 June 2024
Thank you for the great review! We're delighted to hear you found our service efficient and professional. We’re always here to assist you whenever needed.
★★★★★ 5/5
TrustpilotBest Service
Very fast and responsive to my request, good follow up
Ben · 29 May 2024
Agent replied · 13 June 2024
Hi Ben,Thank you for leaving us a 5* rating. We always aim to ensure our clients enjoy a professional and efficient service. If you need any further assistance, please don't hesitate to reach out.
★★★★★ 5/5
TrustpilotThe maintain of the fridge in my room
The maintain of the fridge in my room. Veronica Lou who is my manager solved my problem really fast.
JIARUN · 22 November 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We’ll be sure to pass on your kind words to Veronica.
★★★★★ 5/5
TrustpilotCandice provided prompt feedback and…
Candice provided prompt feedback and helped to follow up the questions and request for us with nice service.
Do · 11 December 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us this review! We’ll be sure to pass on your kind words to Candice
★★★★★ 5/5
TrustpilotThe West Hampstead team were fantastic
The West Hampstead team were fantastic, highly recommend!
Laura · 30 June 2024
Agent replied · 23 August 2024
Hi Laura,Thank you for your recommendation! We are pleased to hear you had a positive experience with our West Hampstead team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.