Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe had the full help of our representatives and their help was sooo mindful
We had the full help of our representatives, Marwah Fakih and Vanessa.
Sowemimo · 2 April 2024
Agent replied · 13 June 2024
Hi Sowemimo,We're pleased to hear Marwa and Vanessa were able to support you, we will be sure to pass your appreciation along to them.
★★★★★ 5/5
TrustpilotSavannah Renaud and the Brentford team…
Savannah Renaud and the Brentford team have been very helpful and cooperative so far.
S · 20 February 2024
Agent replied · 13 June 2024
We are pleased to hear Savannah and the Brentford team have been of help to you. We hope they continue to exceed your expectations!
★★★★★ 5/5
TrustpilotBrillaint service from Rachel Massey…
Brillaint service from Rachel Massey and the West Hampstead team, thank you!
Louis · 28 March 2024
Agent replied · 13 June 2024
Hi Louis,We're thrilled the West Hampstead team have provided an excellent service. We will be sure to pass your appreciation along to the team.
★★★★★ 5/5
TrustpilotI haven’t wait one second
I haven’t wait one second, easiest viewing experience ever
Stefan · 24 May 2024
Agent replied · 13 June 2024
Hi Stefan,Thank you for your feedback! Providing efficient and seamless experiences for our clients is our priority, so we are pleased to hear we have been successful. If you need any further assistance, please do not hesitate to reach out.
★★★★★ 5/5
TrustpilotFast and responsive to my queries
Fast and responsive to my queries. Great thanks to Umar & Jenni!
Vivian · 7 February 2023
★★★★★ 5/5
TrustpilotMarwa Fakih and Amy Wilmot
Shared adequate info during check in
Ezgi · 17 July 2024
Agent replied · 23 August 2024
Hi Ezgi,Thank you for taking the time to leave this five star rating. We will be sure to pass your positive feedback along to Marwa and Amy.
★★★★★ 5/5
TrustpilotAnother year of great service
Another year of great serviceBilal, Bethel and Jay excellent as always Great finance team too Thank you
Suzanne · 3 December 2023
Agent replied · 13 June 2024
Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make the teams day! Wishing you all the best for the rest of 2023!
★★★★★ 5/5
Trustpilot5 stars to Wai
5 stars to Wai - Compliance Adminstrator at J&C. Always prompt with replies and friendly to deal with.
Inga · 9 November 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Wai.
★★★★★ 5/5
TrustpilotProfessional service
Always helpful, attentive and prompt service from Amy, Matthew & Sam. Keep up the good work guys.
Matthew · 1 December 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We’ll be sure to pass on your kind words.
★★★★★ 5/5
TrustpilotGreat service
Sania and Candice are very friendly, quick to reply and take time to explain everything clearly.
Roula · 22 December 2023
Agent replied · 13 June 2024
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Sania and Candice .
★★★★★ 1/5
Googledodgy, unprofessional, not trustworthy estate agent
they asked me to come to property viewing even the flat is not available to view
they asked me to pay 2000 GBP as a reservation fee when I want to make an offer.
Isaac · 31 May 2024
★★★★★ 5/5
TrustpilotExceptional and reliable services
The teams of the estate agent are exceptionally professional. The always follow up properly on everything related to the properly. Well organised and very informative of every single things related to the properties managed. Many good team members I will mention here Marwa exceptionally doing well in her communications. Thank you all.
A · 11 September 2023
★★★★★ 5/5
TrustpilotProfessional and prompt service with…
Professional and prompt service with Lara
Inaam · 4 July 2024
Agent replied · 23 August 2024
Hi Inaam,Thank you for your five star rating. We will be sure to pass your appreciation along to Lara.
★★★★★ 5/5
TrustpilotClaudiu has helped me a lot alongside…
Claudiu has helped me a lot alongside the road to rent our lovely property. He always responds promptly and is kind to offer his help in every steps. My experience with him make me feel reassured.
Maggie · 5 August 2024
★★★★★ 5/5
TrustpilotGreat experience as the tenant was…
Great experience as the tenant was moving out and new tenant moving in. I’m with fully maintained level of support from johns and co and Amber and Marwa Fakih did an excellent job in our case. Well done.
Sethuraman · 1 July 2024
★★★★★ 5/5
TrustpilotSmooth renting experience and excellent…
Smooth renting experience and excellent service from my property agent Ellie-Mai Hanna.
Derrick · 6 March 2024
Agent replied · 13 June 2024
Hi Derrick,Thank you for leaving this 5* review. We are pleased to hear your renting experience was a positive one!
★★★★★ 5/5
TrustpilotAbsolutely Professional
They acted proactively on helping me to rent my property to the right person(s). A thorough investigation of the potential tenants were received in advance so that I could make a choice that suits my agenda. The following up action was efficient and effective as well. The entire process was smooth and trouble-free for me. They are absolutely "professional"!
Ng · 6 February 2023
★★★★★ 5/5
GoogleCherelle Tomlin handled our renewal in a friendly and professional manner, we would recommend using them as we have done for a few years now.
Thank you very much Cherelle.
Regards.
Me Acharya.
Piyush · 15 June 2022
Agent replied · 14 June 2024
Hi Piyush
Thanks for taking the time to leave such a positive review. All the best.
JOHNS&CO Team
★★★★★ 5/5
TrustpilotMarwa and Amber efficiently solve…
Marwa and Amber efficiently solve everything, and I appreciate their exceptional service.
Fu · 5 March 2024
Agent replied · 13 June 2024
Thank you so much for your 5* review, we are glad Marwa and Amber could provide you with an exceptional service!
★★★★★ 5/5
TrustpilotDealing with leak
Rachael and Umar have been proactive and helpful in dealing with a difficult to find leak
Isabel · 8 December 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us a 5* review!We are so pleased that you had such a positive experience with Johns&Co, we’ll be sure to pass on your kind words to Rachael and Umar
★★★★★ 5/5
TrustpilotExcellent service on my rent insurance…
Excellent service on my rent insurance from Wai Yau. thanks.
Fergus · 11 April 2024
Agent replied · 13 June 2024
Hi Fergus,Thank you for your kind feedback, we will be sure to pass your gratitude along to Wai.
★★★★★ 5/5
TrustpilotMost efficient service
Most efficient service, experienced and smart people
Ola · 7 June 2024
Agent replied · 13 June 2024
Hi Ola,Thank you for your kind words, your feedback is highly valued!
★★★★★ 5/5
TrustpilotGood Rental Experience
Victoria Aderibigbe and Liah Clarke are really helpful. The entire rental experience was excellent. They assisted me step by step through the signing and referencing, and they responded to all my questions in a timely manner.
Zimo · 30 July 2024
★★★★★ 5/5
TrustpilotMartina and Candice have been great
Sifan · 22 June 2024
Agent replied · 23 August 2024
Hi Sifan,Thank you for your kind words! We're glad to hear that Martina and Candice have been great.If you need anything else, feel free to reach out!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.