Trusted Agent profile · London
★★★★★
1,582 reviews across 3 platforms
4 Halyard Place, London, E16 2TH
JOHNSCO New Homes's office in London, at 4 Halyard Place, is rated 4.8 out of 5 across 1,582 reviews on three platforms, including 247 Google reviews rated 4.3.
247
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
1,329
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. JOHNSCO New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
4/5
TrustpilotMy property manager Lara Robson…
My property manager Lara Robson recently helped to resolve an ongoing issue in my flat. With her hands on approach and constantly communicating updates, she has been a great support so far. So far so good, I hope it continues to remain this way.
4/5
TrustpilotExcellent except I can’t login my…
Excellent except I can’t login my account
Hi Wu,Thank you for your feedback! We're glad to hear you found our service excellent. We’re sorry to learn you’re having trouble logging into your account. Please reach out to us at customerservice@johnsand.co and we’ll be more than happy to assist in resolving the issue promptly.
5/5
TrustpilotVery caring service from all the staff…
Very caring service from all the staff in the whole process of renting. Ben McCabe and Amir Khalil take good care of everything about the property and offered me patient and kind help. The customer service is great. Short advice: offer direct service and links to pay the bills so it would be convenient for the tenant.
5/5
TrustpilotGreat
Great, informative and committed staff made a stressful process very smooth and easy.
Hi Joe,We are pleased we were able to lighten some of your burden. Making our clients property journey as streamlined as possible is one of our top priorities. If we can assist you in any further way, please do not hesitate to get in touch.
5/5
TrustpilotThank you for your assistance
Thank you for your assistance, Bryony. We loved our time at John Cabot and more so with your quick help on every aspect where we had a query. We really appreciate your quick response.It has been a pleasure interacting with you.Warm regards,Sonia
1/5
TrustpilotArrogant estate agents!
Currently looking for a flat in embassy gardens where most of the flats are with these guys but the people who work there are so arrogant! A flat i was really interested in, they said they would arrange a viewing and then nothing, don't even bother replying back half the time. This has happened to me more than once with these guys. That's why estate agents get a bad name due to this kind of behaviour!
5/5
TrustpilotGreat customer service
Great customer service from Leigh and Britney. Super friendly and helped us look for an amazing place
Hi Pascaline,Thank you for your great feedback. We hope you found your dream home, and we will be sure to pass your appreciation along to Leigh and Britney.
5/5
TrustpilotFriendly and efficient service from…
Friendly and efficient service from Priscilla Ogefere
Thank you for your review. We strive to offer the best experience for our clients, and it's great to know Priscilla delivered on that. We'll be sure to pass your feedback along to her.
5/5
TrustpilotAmy Bridge & Amy Woo Are great people…
Amy Bridge & Amy Woo Are great people to work with. Thank you for making every steps easy.
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Amy Bridge and Amy Woo.
5/5
TrustpilotVery helpful
Very helpful, flexible in thought and application, not 9am to 5pm person and above all and most important got things done within the time frames.You're lucky to have Bethel working for you.
5/5
TrustpilotGood Service and quick responses
I have been dealing with John&Co for more than 4 years. It has been a pleasant relationship. I always get quick responses from their staff namely Matthew Spencerand Rachel Massey from letting team.
5/5
TrustpilotA tricky matter
A tricky matter which was professionally handled to perfection given the context.
Hi Martin,Thank you for your feedback! We're pleased to hear that our team was able to handle your matter professionally and to your satisfaction. If you have any further questions or concerns, please feel free to reach out. Thank you for choosing us!
5/5
TrustpilotGreat experience finding and letting…
Great experience finding and letting the property with Brooke Williams and Leigh Hallett!
Hi Panya,Thank you for taking the time to leave this feedback. We are pleased to hear Leigh and Brooke were able to help you successfully find a suitable property.
5/5
TrustpilotV helpful and responsive
Our property manager (Lauren) has been very helpful with ongoing queries and help during the process of leaving our current flat.
Thank you so much for leaving a review. We’ll be sure to pass on your kind words to Lauren.
5/5
TrustpilotSam is amazing
Very simple, they have the best agent - Sam. He always helps me and provides the best service.
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Sam.
5/5
TrustpilotGood Job
A very good experience. Quick and helpful. A very good job
Hi Josefina,We're pleased to hear our team have impressed you with their service and provided you with a positive experience. Please reach out to us if there is anything further support we can provide you with.
5/5
GoogleWe have been dealing with Chelsea Sheehy as our tenancy coordinator at LCI. She's has been extremely responsive and easy to approach. Very clear guidance and requirements, and in general all communications. Good luck with the competition!
Hi Ankit, Thank you for your response and 5 star review! We are glad to hear that you had a positive experience with us during your property search. Have a nice day and feel free to contact us again if there's anything you need in the future! All the best, JOHNS&CO.
5/5
TrustpilotPrompt and efficient experience by…
Prompt and efficient experience by Savannah Renunad. Letting Admin of Johns Co at Royal Wharf.
Thank you for your 5* rating! We will be sure to pass your positive feedback along to Savannah.
5/5
TrustpilotVery good service
Very good service, high efficiency,
Thank you for your positive feedback! We’re glad to hear you found our service efficient and up to your standards. If there’s anything else we can assist with, don’t hesitate to let us know!
5/5
TrustpilotHelpful, responsive service
Leigh Hallet and Victoria McDaneil were both super helpful, prompt and responsive throughout the process and have helped us find a great match. We are looking forward to moving into our property!
5/5
TrustpilotReliable
Very professional and quick to respond to any communication!Most importantly appear to have the landlord’s interests covered!
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
5/5
TrustpilotBrooke Nickless organised the…
Brooke Nickless organised the maintenance issue we had in our apartment very swiftly and professionally.
Hi Delina,Thank you for taking the time to share your experience with us! We're delighted to hear that Brooke efficiently resolved your maintenance issues. Providing excellent service is a top priority for us, and we're glad Brooke could assist you promptly.
5/5
Trustpilotgood
rahhan is goodvictoria is good
Hi Kailai,We appreciate your kind words! It’s great to hear that both Rahhan and Victoria provided you with great service. We’re proud to have them on our team.
5/5
TrustpilotMy experience with John’s&Co was…
My experience with John’s&Co was amazing specially dealing with Sam and Alda they were really professional and helpful
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Sam and Alda .
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