Trusted Agent profile Β· London

JOHNSCO New Homes London reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,588 reviews across 3 platforms

4 Halyard Place, London, E16 2TH

JOHNSCO New Homes's office in London, at 4 Halyard Place, is rated 4.8 out of 5 across 1,588 reviews on three platforms, including 247 Google reviews rated 4.3.

Google logo

4.3 / 5

247

Reviews on Google

This office

Facebook logo

1.7 / 5

6

Reviews on Facebook

Business-wide

Trustpilot logo

1,335

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very positive response

Very positive response, and supportive. Attentive to customer needs

Li Β· 13 September 2024

Agent replied Β· 23 October 2024

Hi Li,Thank you for your kind words! We're delighted that our team has been attentive to your needs and provided a positive experience. If there's anything else we can do to support you, please feel free to reach out!

5/5

Trustpilot

expert

knows the area inside out. great lettings agent! highly recommended!

Asfand Β· 27 August 2024

Agent replied Β· 28 August 2024

Hi Asfand,We pride ourselves on providing local expertise and we are pleased to hear our team were able to share their insight, resulting in a successful let. Thank you for your recommendation, please reach out to us if you require any further assistance.

5/5

Trustpilot

Quick action by Gytis and Candice…

Quick action by Gytis and Candice helped us to secure our prefer flat immediately!

Billy Β· 18 June 2024

Agent replied Β· 23 August 2024

Hi Billy,Thank you for taking the time to leave us this 5* rating. We are pleased to hear Gytis and Candice were able to speedily help you secure your desired apartment.

5/5

Trustpilot

Lara Robson always responds quickly and…

Lara Robson always responds quickly and help us a lot. Thanks for her great work.

Yuming Β· 31 May 2024

Agent replied Β· 13 June 2024

Hi Yuming,Thank you for your feedback. We're delighted to hear that Lara Robson has been responsive and helpful. We appreciate your recognition of her great work and are proud to have her on our team. Thank you for sharing your positive experience!

5/5

Trustpilot

Great experience

Great team!Katy from the renewal team worked out the renewal plan with a quick turnaround!

Shawn Β· 31 May 2024

Agent replied Β· 13 June 2024

Hi Shawn,Thank you for your feedback! We're pleased to hear that Katy was able to efficiently arrange a renewal plan that worked for you. We will be sure to pass your positive feedback along to her.

5/5

Trustpilot

Perfect service

Perfect service, my manager Toyin Adeyele took care of my needs promptly after check-in.We're in good hands.

Law Β· 22 April 2024

Agent replied Β· 13 June 2024

Thank you for your kind words! We're delighted that you had a perfect experience with us and that Toyin took such good care of you. Rest assured, you're in good hands with us. If you ever need anything else, feel free to reach out. We're here to help!

5/5

Trustpilot

Thank you, Spyros

Spyros provides a very helpful service and support in the management of my property. Good to work with him. πŸ‘πŸ‘

Charles Β· 20 February 2024

Agent replied Β· 13 June 2024

Hi Charles,Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Spyros.

5/5

Trustpilot

Helpful management services

Helpful management services. Rachael, Iva have been dealing with the challenging situations. Reconmmended

B Β· 2 July 2024

Agent replied Β· 23 August 2024

Thank you for your recommendation. Our team will be pleased to hear they have been able to support you through challenging situations, and resolve your issues. If you need any help in the future, don't hesitate to reach out.

5/5

Trustpilot

Seamless Service

Great service from start to finish. Very good communication from Vanessa Uljarevic and Marwa Fakih - would highly recommend.

Tilly Β· 7 March 2024

Agent replied Β· 13 June 2024

Hi Tilly,Thank you for this 5* review. We're pleased to hear you had a great experience with us, and we'll be sure to pass your kind words along to Marwa and Vanessa.

5/5

Trustpilot

Good work by Marwa Fakih and Anthony Otigbah

Very good, detailed and swift follow up by both Marwa and Anthony in renting out my apartment.

Edwin Β· 16 April 2024

Agent replied Β· 13 June 2024

Hi Edwin,We're pleased to hear Marwa and Anthony impressed you with their detailed and swift service. Thank you for trusting us with your property.

5/5

Trustpilot

Leah and Britney have been super…

Leah and Britney have been super efficient and to the point. Many thanks for being so amazing πŸŒŸπŸ™

Ilias Β· 27 March 2024

Agent replied Β· 13 June 2024

Hi Ilias,Thank you for sharing this feedback with us. We are pleased the team were able to provide you with a 5* service.

5/5

Trustpilot

Easy communication with Candice and…

Easy communication with Candice and Amber and LaurenPolite , respectful Place has always been rented

N Β· 23 May 2024

Agent replied Β· 13 June 2024

Thank you for taking the time to leave this feedback. It's great to hear that our team have made your experience with us an enjoyable one, and that they have been able to consistently ensure your property is let. We wish you all the best.

5/5

Trustpilot

Speedy help with issues in the building…

Speedy help with issues in the building by agents and facilities manager - Bryony.

Emeka Β· 10 June 2024

Agent replied Β· 13 June 2024

Hi Emeka,We are pleased to hear Bryony had your maintenance issues resolved in no time! We'll be sure to pass this positive feedback along to her.

5/5

Trustpilot

Great agency

The agents are extremely friendly, helpful and efficient, the team is resourceful and nailed the tenancy in no time. Great thank you to Amy, James and Andrew!!

Shawn Β· 27 December 2021

5/5

Trustpilot

Working with the team has been great

Working with the team has been great. Jenni Kong and Bethel Gamma have st things up very well and so far so good

Robert Β· 4 December 2023

Agent replied Β· 13 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co

5/5

Trustpilot

Excellent service and very…

Excellent service and follow and very professional that Marwa and Amy provided.

Anna Β· 12 July 2024

Agent replied Β· 23 August 2024

Hi Anna,Thank you for leaving this review. We are pleased to hear Amy and Marwa provided you with an excellent service, and will be sure to pass your appreciation along to them.

5/5

Trustpilot

Britney and Leigh put their full…

Britney and Leigh put their full efforts into supporting my daughter, helping her breakthrough all questions and conditions. Excellence job to them.

Chawarn Β· 24 May 2025

5/5

Trustpilot

I have been with johnes and Co Nine…

I have been with johnes and Co Nine Elms since I bought the flat 6 years ago , It has been very well managed and I always trust Mathiew for the best advise .

Inaam Β· 17 December 2024

1/5

Google

Avoid at ALL COST. Tried to charge us 6k (our deposit was 3k) and horrendous communication and any respect to the tenants. As a tenant, avoid at all cost.

J Β· 24 February 2025

1/5

Trustpilot

Awful estate agents who's training must…

Awful estate agents who's training must consist of lying as much as they can!

Coola Β· 4 June 2024

Agent replied Β· 13 June 2024

Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.

5/5

Trustpilot

szxxzs

I got a quick reply email

子贀 · 15 October 2024

Agent replied Β· 23 October 2024

Thank you for your feedback. We’re glad to hear that our prompt communication and support met your expectations. If you need anything else, we’re always here to help!

5/5

Trustpilot

Savannah Ranaud from Brentford team…

Savannah Ranaud from Brentford team helped me through out the process of getting my flat.

Asma Β· 13 May 2024

Agent replied Β· 13 June 2024

Hi Asma,Thank you for your 5* rating. We will be sure to pass your appreciation along to Savannah. We wish you all the best in your new home.

5/5

Trustpilot

Amazing experience with Olivia Thomas

Amazing experience with Olivia Thomas! So helpful throughout the entire process with her and guiding me through things with my tenancy. Thank you :)

D.A Β· 1 November 2023

Agent replied Β· 13 June 2024

Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Olivia.

5/5

Trustpilot

Quick and helpful

Alexandra quickly responded to any queries and was a great help.

Alessandra Β· 22 July 2024

Agent replied Β· 23 August 2024

Hi Alessandra,We're thrilled to hear Alexandra was always on hand to answer any questions, and was a great help to you. We will be sure to pass your appreciation along to her, please let us know if you need any further assistance.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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