Trusted Agent profile · London
★★★★★
1,588 reviews across 3 platforms
4 Halyard Place, London, E16 2TH
JOHNSCO New Homes's office in London, at 4 Halyard Place, is rated 4.8 out of 5 across 1,588 reviews on three platforms, including 247 Google reviews rated 4.3.
247
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
1,335
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you Destini-Rikki…
This to say thank you for Destini-Rikki for the service provided. So good to deal with this professional.
Thank you for your kind words about Destini-Rikki. We’re pleased she provided you with great service!
5/5
TrustpilotBrooke Nickless provided excellent…
Brooke Nickless provided excellent service for a fix needed in my flat. She was attentive and incredibly helpful, making the process smooth and stress-free. Highly recommend her for outstanding customer service. Five stars!
Hi Jose,Thank you for taking the time to leave this review. We'll be sure to pass this feedback along to Brooke, we're sure it will be a perfect end to her weekend!
5/5
TrustpilotPleasure dealing with Amy
Pleasure dealing with Amy, easy to deal with kept me up to date with everything and was very professional throughout the period of securing my apartment.
Hi Kyle,Thank you for leaving this feedback. We'll be sure to pass your kind words along to Amy, and we wish you all the best in your new apartment.
5/5
TrustpilotVery good agency!
A big thank you to agents Sam, Rachel and Vicky for such quick operating work with housing help and move in process!
Hi Dalila,Thank you so much for your glowing review! We’re thrilled to hear that Sam, Rachel, and Vicky were able to provide such efficient and helpful service during your move. We understand how important it is to have a supportive team when going through the process, and it’s fantastic to know that they made the experience quick and smooth for you. Please don’t hesitate to reach out if you need anything else!
5/5
GoogleOverall the speed and ease of service was superb, and we especially appreciate the efforts of my assigned Lettings Negotiators, Pablo. He went above and beyond in making sure our needs were catered to both prior to and following our move into the property. Extremely pleased and will highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Hi Josh, Thank you for taking the time to leave us such a positive review and for giving us 5 stars. We're glad you had a positive experience with us and we will pass your fantastic feedback on to the team.
5/5
TrustpilotOn time responses and generally very…
On time responses and generally very helpful with any question I had! Not only helpful but all the encounters were very nice, polite and understanding!!Great experience!!!
Hi Stavri,Thank you for your review. We are pleased to hear our team's fantastic service shone through in all their interactions. Thank you for letting us assist you, and we hope to work with you again in the future!
5/5
TrustpilotI've been with them for almost 8 years
I've been with them for almost 8 years. The agent has a really good knowledge of my property and they recently started digitalizing many of the reporting / approval process, which makes it even easier!
Thank you for sharing your experience with us.It is always great to hear such positive feedback, your comments are really appreciated.Wishing you a happy new year!
5/5
TrustpilotSeamless Letting Process
Throughout the letting process, Savannah Renaud and the Royal Wharf Team seamlessly guided me towards a prompt and preferred outcome. As such, I'd recommend employing their services.
Hi Vihan,Thank you for leaving this review. We're pleased to hear Savannah and our team were able to help you successfully navigate your property journey, and that you will continue to recommend our services. If you need any further assistance, please don't hesitate to reach out.
5/5
TrustpilotGreat Service
Had an issue with en suite toilet cistern constantly flowing. From reporting the incident the prior evening, the issue was resolved quickly the following day by Ellie-Mai Hannan and with prompt and friendly service. Highly recommend :)
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Ellie-Mai
5/5
TrustpilotSuper attentive and responsive service…
Super attentive and responsive service from Ryan McCabe and Candice Chan, always felt that they had our best interests at heart.
Hi Felix,Thank you for your feedback! We're so pleased to hear that Ryan and Candice provided attentive and responsive service, always keeping your best interests in mind. Our team strives to deliver a seamless experience, and your satisfaction is our top priority. We appreciate your trust in Johns&Co!
5/5
TrustpilotProperty Manager
Happy to have Sardar Berzo as my property manager. Very responsive and super helpful every time I need.
Hi Caue,Thank you for your feedback! Sardar will be thrilled to hear his responsiveness and dedication have impressed you. We’re glad he’s been able to assist you so well.
5/5
TrustpilotThe best estate agents in London
The best estate agents in London! Param /Destini-Rikki and Savannah Renaud have been a pleasure to work with since apply securing and moving into my new property! Thank you team.
Hi Mat,We're thrilled to hear you had a great experience with our team! Thank you for choosing us as your estate agents. If you need anything else in the future, just let us know!
5/5
TrustpilotA very professional agency in all…
A very professional agency in all aspects. I need to mention Elli-Mai Hannan's name here as she is super helpful with a can-do attitude. She facilitated my reference check process with an outstanding pace and professionalism.
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Ellie-Mai
5/5
TrustpilotAwesome experience
I had the pleasure of interacting with Bethel and Martin and they made my apartment search and transition so smooth and easy. They were very helpful and have made sure I’m fully settled.
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Bethel and Martin.
5/5
TrustpilotThank you very much
Thank you very much. Excellent service. I received the service offer in a timely manner and my request was implemented with the required accuracy and speed. The office team is wonderful.
Hi Saleh,Thank you for your kind words! We're thrilled to hear that you found our service to be excellent and that our office team met your expectations with timely and accurate assistance. Should you need anything else, please don't hesitate to reach out to us.
5/5
TrustpilotAndrew and team
Andrew, Rachel and the whole teamProvide an excellent service. Prompt , personal and tech enabled. Efficient and easy to deal with.
Hi Daniel,We greatly appreciate your recognition of Andrew, Rachel, and the team’s efforts. Delivering efficient service is important to us, and we’re thrilled we could provide that for you!
5/5
GoogleWe had an issue with one of the door handles not opening correctly in our flat. After emailing Josh, our property manager, he had a contractor on site to fix the problem in less than 24 hours. The whole process was handled professionally from start to finish and it’s reassuring to know these hiccups can be rectified in no time at all.PositiveResponsiveness
Hi Will, I'm glad to hear that this was sorted out quickly. Thanks for taking the time to leave your feedback. All the best, Johns&Co Team
5/5
TrustpilotWonderful team
Wonderful teamwonderful rent out experience with Savannah Renaud and the Brentford team. They are always here at service whenever i am in need.
Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make Param's day!
5/5
TrustpilotBetsy and Nicholas have been very…
Betsy and Nicholas have been very helpful and diligent in getting us a good tenant for our apartment despite some initial challenges with additional checks and clearance needed. Well done! I commend both of them for their professionalism and good outcome. Thank You Both 👍👏👏👏
5/5
TrustpilotThe Best Seamless Renting Experience
I had the best experience working with Sebastian Callow and Leigh Hallett as my letting negotiator and Administrator respectively.They made the whole process seamless and fast, given that I had a tight deadline to meet. I will highly recommend their services to anyone looking for a top tier letting agent.
5/5
TrustpilotBethel had been very helpful and…
Bethel had been very helpful and professional, replying to any queries in a timely manner. As a tenant, very good service.
Hi Philippe,We're so pleased to hear that Bethel has been helpful and professional in addressing your queries promptly. We will be sure to pass your feedback along to him.
5/5
TrustpilotService was so fast and great
Service was so fast and great, Spyros is very helpful and kind
5/5
TrustpilotAbida can always reply my email at the…
Abida can always reply my email at the first time. Abida can solve my questions effectively.
Thank you for sharing your experience! We’re delighted to hear that Abida’s responsiveness and problem-solving skills left such a great impression. We’ll be sure to pass along your kind words.
5/5
TrustpilotSwift Response
Param, Thank you for your swift response in regards my enquiry.Its great to see that there are companies which takes customer care to the next level.Thank you!
Hi Lasma,Thank you for your positive feedback! We're thrilled to hear that Param provided you with swift and excellent service. Customer care is our top priority, and we're glad to have exceeded your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. JOHNSCO New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
