5/5
TrustpilotWho you are dealing with
Savannah was very helpful and glad to assist me with any of my concerns.
Trusted Agent profile · London
JOHNSCO New Homes London reviews
★★★★★
1,588 reviews across 3 platforms
4 Halyard Place, London, E16 2TH
JOHNSCO New Homes's office in London, at 4 Halyard Place, is rated 4.8 out of 5 across 1,588 reviews on three platforms, including 247 Google reviews rated 4.3.
247
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
1,335
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotPriscilla has been great
Priscilla has been great! Quick with responses are helping with any enquires
5/5
TrustpilotBlinds Fixing
Joynal came to fix our blinds that fell off the wall. He accommodated the skid on short notice, fixed the blains in less than 20 minutes, explained the issues and what he did. Overall great job!
Agent replied · 13 June 2024
Thank you for taking the time to leave this review. We are pleased Joynal was able to solve your property issues efficiently and adequately. Always feel free to reach out to the team if you need any further assistance!
5/5
TrustpilotHave been liaising with Liam regarding…
Have been liaising with Liam regarding issues that I had with my apartment, I have to say he has been extremely helpful as well as extremely speedy in response to my queries logged and finding quick solutions. Well done Liam!
Agent replied · 13 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto liam
5/5
TrustpilotGood letting agents
Leigh Hallett Has been brilliant after switching from another agency. Good efficient communication throughout process of finding tenants. Thanks you!
Agent replied · 29 December 2024
Hi Richie,Thank you for your kind feedback! We're thrilled Leigh provided efficient communication and made the process seamless. We appreciate your trust and look forward to working with you again!
5/5
GoogleSam at Royal Wharf office has been incredible in processing a long drawn out purchase for us. Great support and patience throughout -from him and the Royal Wharf office team.
5/5
GoogleGeorgina has been very helpful and responsive throughout the let of my apartment. She was always available to answer my questions.
Agent replied · 14 June 2024
Thanks for the feedback Stephanie, glad that we could help.
5/5
TrustpilotA great experience!!!!
Michael Fadiora and all the other members of The team were very helpful efficient and kind through out the whole process, of renting .
Agent replied · 23 October 2024
Hi Katerina,Thank you for your lovely feedback! We’re so glad that Michael and the team were helpful and kind throughout your renting process. We strive to make things as smooth as possible, and we appreciate your recommendation.
5/5
TrustpilotAmazing service
Grace Casely and Amy Bridge have been amazing in making this move as easy and straightforward as possible for me when I did not have much time to take care of it.Great service
Agent replied · 13 June 2024
Hi Edouard,Thank you for sharing your positive experience with Grace and Amy. We're glad they could make your move easier for you. We'll be sure to pass your appreciation along to them, and we wish you all the best in your new home.
5/5
Trustpilotskye and bethel were really helpful…
skye and bethel were really helpful through the whole process from viewing until move-in! would highly recommend, both were really lovely to work with!
Agent replied · 23 October 2024
Hi Quinn,Thank you for your feedback! We’re delighted to hear that both Skye and Bethel were instrumental in making the entire renting process smooth for you. Thank you for your high recommendation, and we look forward to assisting you in the future!
5/5
GoogleAnthony has been helping and he has been a breathe of fresh air. Honest straightforward and very responsive. Made what should be very stressful , less so. Thank you Anthony
5/5
GoogleHad a really good experience with Danny King of John & Co (Royal Wharf). He was very proactive throughout our search and really pleasant to deal with. Highly recommend to get in touch with Danny for any rental enquiries in Royal Wharf and East London generally.
Agent replied · 14 June 2024
Hi Nina, Thanks for taking the time to leave such a positive review. All the best. JOHNS&CO Team
5/5
Trustpilotagent Lara Robson provide good service
agent Lara Robson really gives us a lot of help on dealing with the hot water issue and proactively provides good service throughout the whole process.
Agent replied · 23 October 2024
Hi Maria,Thank you for your kind review! We’re glad to hear that Lara was able to help you with the hot water issue and provided proactive service throughout the process. We always aim to make sure any concerns are addressed quickly, and it’s great to know Lara ensured you were well taken care of. If you need further assistance, please don’t hesitate to reach out, we’re always happy to help!
5/5
TrustpilotWell done! Matthew Spencer and Alda Gomes Fernandes
Matthew Spencer timely update us the current market and always help us to find a tenant in a satisfied time. Both Matthew and Cynthia Jones are well done! Alda Gomes Fernandes gives help promptly and makes us rest assued.
Agent replied · 13 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto the team.
5/5
TrustpilotNice and quick services
Nice and quick services, especially my assistance Michael Fadiora. Had a really good experience on house finding here. Recommend who wanna find a house in London
Agent replied · 23 October 2024
Thank you for your fantastic review and recommendation! We’re thrilled that Michael was able to assist you in finding a house and that you had such a positive experience with our services. We always strive to make the process as quick and seamless as possible, and it’s great to know we achieved that for you.
5/5
TrustpilotVery helpful
I wanted to say thank you to this young chap eddy that helped me pick up my desk to my building as he saw I was struggling. Super helpful and kind
Agent replied · 13 June 2024
Hi Jason,Thank you for leaving this review. We often receive feedback on our team's prompt responses and efficient processes, but it is fantastic to hear that Eddy is exemplifying Johns&Co values through all his actions.
4/5
GoogleAfter being serviced by this company for 2 years, I can say that the service they offer is good overall. I didn’t go for the full 5 stars as my experience with the tenancy renewal consultant was not the best but the property management team (with whom I had the most interactions) has always been super reactive and helpful!PositiveResponsiveness, Quality, Professionalism
Agent replied · 14 June 2024
Hi Lise, Thank you for your positive review. We're sorry your experience with our renewal consultant wasn't as good as it could have been, but we're glad our property management team met your expectations. We'll be sure to pass on these comments to all relevant team members. All the best, JOHNS&CO Team
5/5
GoogleIt all started with Pablo showing me the flat and it continued with Josh being with me on every step of the way during my 18 month stay in Royal Wharf. I have nothing but excellent things to say for these guys. Professional and responsive. The prices were fair and the response on every single email or call was amazing.PositiveResponsiveness, Quality, Professionalism
Agent replied · 14 June 2024
Hi Nick, We hope you're loving your new place! Thanks so much for leaving a review! All the best, Johns&Co Team
5/5
TrustpilotMy husband and I had ban amazing…
My husband and I had ban amazing experience working with Sania, Faid and Victoria. They went above and beyond at every stage of the letting process, offering exceptional support and guidance. Their professionalism and dedication turned what can often be a stressful experience into an incredibly smooth and pleasant journey.
5/5
TrustpilotPriscilla Ogefere
Priscilla has been very helpful and accommodating dealing with our issues
5/5
GooglePablo worked tirelessly to help find my new apartment, continuously sending me candidate places that matched my wishes within my price range and availability time as could reasonably be done. Then once we had gotten to the offer, negotiation and completion stage, Pablo & Fern quickly answered any questions I had whilst doing their best to navigate numerous delays caused by late construction completion. The new apartment is pretty good!
Agent replied · 14 June 2024
We hope you're enjoying your new home Colin! Thanks for taking the time to provide feedback, we're really pleased that Pablo and Fern were able to help you.
1/5
GoogleAgent name Vennesa so unprofessional I don’t know what lady is doing there she know non regards property or any information. Also I had a viewing with her she was messaging me 10 min before that if I don’t come on time she is leaving even that it wasn’t ti yet. So unprofessional
3/5
TrustpilotAt times information has not been…
At times information has not been readily supplied regarding the nonpayment of rent by our tenant, but Beverley Hutchinson-Woodruffe in the accounts department has been very helpful and reactive
Agent replied · 23 August 2024
Hi Tariq,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotA fantastic experience
A fantastic experience overall. I had many queries and concerns and spoke to a lady called Rachel. She was incredibly professional, patient with many of my questions and also signposted me to some resources to reinforce her verbal advice. My experience with this firm has been great and would recommend.
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