Trusted Agent profile · London
★★★★★
1,588 reviews across 3 platforms
4 Halyard Place, London, E16 2TH
JOHNSCO New Homes's office in London, at 4 Halyard Place, is rated 4.8 out of 5 across 1,588 reviews on three platforms, including 247 Google reviews rated 4.3.
247
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
1,335
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotI had a pleasure to have Naomi Madourie…
I had a pleasure to have Naomi Madourie as my property manager. She has shown her professionalism and dedication so any issues raised in the apartment and most importantly prompt actions to resolve any issues.
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Sam and Alda
5/5
TrustpilotEfficient & timely rent renewal
I would like to praise Katy Donachie (Johns & Co's Renewals Consultant) for pro-actively reminding me of the rental renewal, optimising the negotiation process and rapidly preparing an online contract. This was an ideal experience for me as a landlord. Thank you
Thank your for leaving this review. We are pleased to hear Katy proactively ensured you were aware of important information related to your property and provided you with a stellar service. We will be sure to pass your appreciation along to her.
5/5
TrustpilotGreat estate agents who assisted my…
Great estate agents who assisted my first purchase. Had the pleasure of Max being the agent on the sale. Really went above and beyond to accommodate everything. Very responsive to all my questions and helped push the sale through as quick as possible. Max even went out the way to pick me up from my office to view properties. Would highly recommend their services
5/5
TrustpilotAladdin Derdour
Aladdin Derdour He was assigned to my property about 2 months ago He was very helpful , professional and respond quickly to my queries .I really appreciate his work Keep the good work AladdinEntesar
Hi Entesar,Thank you for your feedback. We’re glad to hear that Priscilla was able to assist you promptly and efficiently. Our team is committed to providing responsive and helpful service, and we’re happy that you had a positive experience.
5/5
TrustpilotRahan and Victoria have been fantastic…
Rahan and Victoria have been fantastic helping us find somewhere to rent, and have made the process of moving in pain-free. They have responded to all enquiries promptly and have been clear with communication.
Hi Luc,We’re delighted Rahan and Victoria made your renting experience so smooth and stress-free. Their prompt communication and dedication to clarity are essential to our service. Thank you for your recommendation!
5/5
GoogleNancy Rush was very helpful in getting our issue resolved. They were professional and swift in sending out a contractor. I had a pleasant experience contacting them.
Hi Rihanna, Thank you for the positive review, we're glad your experience was a positive one. We will pass your feedback on to Nancy and the rest of the team. All the best, JOHNS&CO Team.
5/5
TrustpilotThe help I received from Michael was…
The help I received from Michael was exceptional. He was quick to respond to my questions and help make the moving process easy.
5/5
GoogleGenuinely great experience. Rented a flat that Pablo was managing - he was fast, transparent and responsive.PositiveResponsiveness, Quality, Professionalism
Hi Mihail, Thank you for the kind words and 5-star review! We're glad to hear that everything worked out and was a stress free, easy experience. Have a nice day.
5/5
TrustpilotGreat Experience!! The company is really professional to…
The company is really professional to deal with and try their best to resolve any arising issues. Both Candice & Brook are doing a great job and we’re extremely satisfied with their performance.
Hi Eman,Thank you for your positive feedback on Candice and Brooke! We're so happy they could meet your expectations and ensure a professional and satisfying experience. We'll make sure to share your appreciation with them!
5/5
TrustpilotRahan and Victoria were great help with…
Rahan and Victoria were great help with starting my tenancy. They assisted lovely and promptly.
5/5
GoogleAmy Wood at Royal Wharf helped me out when I was in a tricky spot thanks to another estate agent. She got me a flat to rent in 2 weeks and replied to my constant messages politely and swiftly. I have only great things to say about the service and my sister in law also recently got a flat through Amy as well on our recommendation.PositiveResponsiveness, Professionalism, Value
Hi Tara, Thank you for taking the time to leave us such a positive review and for giving us 5 stars. We're glad you had a positive experience with us and we will pass your fantastic feedback on to the team.
5/5
TrustpilotExcellent Service to remedial work
I would like to express my sincere gratitude to Ms. Olivia Thomas, my property manager of John & Co., who provides excellent service in relation to the remedial work rendered to my property at Royal Wharf. The said remedial work is being completed in good progress.
Hi Patrick,Its great to hear Olivia has been invaluable in assisting you with the maintenance of your property. We will be sure to pass your praise along to her. We wish you all the best with the continuation of your property maintenance.
5/5
TrustpilotOur brilliant property manager Param!
I could not speak higher of our incredible property manager Param Virdee! They have been absolutely incredible! No matter what the problem they have always worked quickly and efficiently to help resolve it. They’ve really helped guide us through our letting; ensuring a stress free tenancy! I’ve never experienced such brilliant service!
Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make Params day! Wishing you all the best for the rest of 2023!
5/5
GoogleAudrey has been very helpful through out the whole process of purchasing the flat despite the special circumstances imposed by the Covid restrictions.PositiveResponsiveness, Quality, Professionalism, Value
Hi Sergio, Thanks for the glowing review of Audrey. We'll be sure to pass this over to the team! All the best, JOHNS&CO Team.
5/5
TrustpilotRahan and Victoria
Rahan and Victoria helped me out so much! The process was very quick and easy and they helped explain everything to me so I can better understand the whole process and what needed to be done.
Thank you for your review. We’re delighted to hear that Rahan and Victoria made the process quick and easy for you, and took the time to explain everything clearly. We’re always here to help, and we look forward to assisting you again in the future!
5/5
TrustpilotMany thanks to Olivia Wieteska who has…
Many thanks to Olivia Wieteska who has been extremely helpful in our move out process!
5/5
TrustpilotOne of the best Letting agents around!
I have been so pleasantly surprised at how efficient and responsive the Brentford team are. In particular, Param and Faid have been phenomenal in helping us throughout the process, huge thanks to the team!
Hi Priya,Thank you for your kind review. It delights us to hear our team have not only met your expectations, but exceeded them! We always strive to deliver our clients a premium level of service, and it is fantastic Faid and Param were able to exemplify this to you. We will be sure to pass your gratitude along to them, and are always here to help if you need any further assistance!
5/5
TrustpilotMy experience with Cynthia and Victoria…
My experience with Cynthia and Victoria is amazing. They both are helpful and careful. I’d like to express my sincere gratitude to both of them.
5/5
TrustpilotGreat service from Property Manager…
Great service from Property Manager Priscilla Ogefere Priscilla has been exceptionally professional and proactive in managing the process of the handover between tennants. Thank you!
5/5
TrustpilotBest Agent to deal with
I have rented from other agencies but the professional work with shareen made me consider to stay with jhons and co for my new rent and i definitely will not change the agency thank you shareen for all the support and finding us the new flatbest sales ever
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Shareen.
5/5
TrustpilotI recently acquired a stunning property…
I recently acquired a stunning property at Royal Wharf, and I couldn't have done it without the invaluable assistance of Vanessa and Marwa. From the initial viewing to the final paperwork, their expertise and dedication made the entire process smooth and stress-free.
Hi Ezekwe,Thank you for sharing your experience! We're thrilled to hear that Vanessa and Marwa provided invaluable assistance in acquiring your stunning property at Royal Wharf. Their expertise and dedication in making the entire process smooth and stress-free is something we take pride in. Enjoy your new home!
5/5
TrustpilotDominic handheld the process from start…
Dominic handheld the process from start to finish in great detail, keeping me informed at every step. Very easy to work with and super helpful. The whole complicated process was much simpler and smoother. Thank you!
Hi Amar,Thank you so much for your wonderful feedback about Dominic! We know how stressful property transactions can be, so it’s great to hear that Dominic was there to guide you every step of the way and simplify what can sometimes be a complicated process. If you ever need any assistance in the future, we’d be more than happy to help!
5/5
TrustpilotGood Service from Miss Nickless
Miss Brooke Nickless, being the property manager of my leased property in Roya Wharf, was self-initiated in offering ventilation system maintaining service for my flat. She is caring and thorough in the follow up of the service and is very willing to answer my questions related.
Thank you for your positive feedback. Your satisfaction is important to us, and we appreciate your acknowledgment of Brooke's dedication to providing excellent service.
5/5
TrustpilotGreat experience!!
I want to thank my property manager Jose Pereira. He has been helpful and friendly throughout the process. His always clear regarding communication and always tries to find the fastest solution.
Thank you for sharing your experience! We’re so pleased to hear that Jose has been helpful and clear in his communication. It’s great to know he’s been able to provide you with friendly and efficient service.
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