Trusted Agent profile · London
★★★★★
1,588 reviews across 3 platforms
4 Halyard Place, London, E16 2TH
JOHNSCO New Homes's office in London, at 4 Halyard Place, is rated 4.8 out of 5 across 1,588 reviews on three platforms, including 247 Google reviews rated 4.3.
247
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
1,335
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
4/5
TrustpilotOur property manager Prisicilla has…
Our property manager Prisicilla has been of great support so far,very responsive to requests, proactive, friendly and easy to hold conversations with. She takes her time to take notes of all complaints and act fast on it. So far its good and I hope all our complaints gets resolved soon.
5/5
TrustpilotPriscilla has been wonderful to work…
Priscilla has been wonderful to work with, she has supported us from addressing our issues in a timely fashion to providing references to my future landlord.
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Priscilla .
5/5
TrustpilotState of the Art
Excellent, super helpful, accessible, resonsive, extremely smart, knowlegeable and organised, going the extra mile to sort out things in the fairest and most satisfactory way for tenants and owners, big thank you to Sarah and Ryan at the Wapping Office!
5/5
TrustpilotMichell Vasquez has been most useful…
Michell Vasquez has been most useful with letting my flats. Her team have been very professional and I would highly recommend the company for letting and managing your property.
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Michell.
5/5
TrustpilotMystique was very helpful with our…
Mystique was very helpful with our recent move
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Joynal Rahat
5/5
TrustpilotThank you Seth and Marwa for helping me…
Thank you Seth and Marwa for helping me move into my new perfect home!
Hi Jen,Thank you for leaving this feedback. We are pleased Seth and Marwa were able to facilitate your move, and we wish you all the best in your new home!
5/5
TrustpilotSavannah Renaud and the Brentford…
Savannah Renaud and the Brentford team’s exceptional assistance throughout our tenancy process deserves high praise. Their unwavering dedication and willingness to go above and beyond in providing us with proper guidance made the entire experience seamless and stress-free. From start to finish, they ensured that we felt comfortable and well-informed every step of the way. We are immensely grateful for the invaluable support and commend their professionalism and commitment to excellence.
Hi Alisha,We sincerely appreciate your feedback regarding Savannah and our dedicated team in Brentford. It brings us great joy to learn that their assistance throughout your tenancy process was met with such high praise. Your acknowledgment of their professionalism and dedication means a lot to us. Ensuring a hassle-free experience for our clients is always our goal, and we're thrilled that Savannah and the team were able to provide you with the proper guidance and support you needed. We look forward to continuing to serve you with excellence in the future.
5/5
TrustpilotWorking with John's&Co (Specifically…
Working with John's&Co (Specifically Lucia, who was absolutely lovely and kept me in the loop through every step of the process) on getting a parking space recently was lovely and seamless; would highly recommend :)
5/5
TrustpilotSavannah Renaud was very helpful…
Savannah Renaud was very helpful throughout the entire rental process, communication was good and she is very responsive to any questions I have.
Hi Mandy,Thank you for your positive feedback! We'll be sure to pass your kind words along to Savannah Renaud.
5/5
TrustpilotCandice and Rahan went above and beyond
Candice and Rahan were amazing. We had a fast and furious request from offer put forward to move in date, and they went above and beyond to ensure we hit it. We would not have moved in so smoothly if it was not for them - thank you!
5/5
TrustpilotI recently had a smooth contract…
I recently had a smooth contract renewal, all thanks to Katy, who is amazing, professional and understanding. Highly recommend!
Thank you for your review. We are pleased to hear you enjoyed a successful renewal and will be sure to pass your gratitude along to Katy.
5/5
TrustpilotSam and Eric did an amazing job for us
Sam and Eric did an amazing job for us. Very grateful for their support
5/5
TrustpilotGreat services
Great services , smooth prompt communication ⭐️ Destini-Rikki was a great service provider 🙏🏼
Hi Danah,Thank you for your review. We’re thrilled to hear that you had a great experience with Destini and that communication was smooth and prompt throughout. We appreciate your feedback and look forward to assisting you again in the future!
5/5
Trustpilotimpeccable
From the very first interaction with the team, the service was flawless. Throughout the process, they were incredibly supportive and always found solutions. We managed to rent an apartment for our daughter who is going to study in London, and knowing we have this kind of support in England gives us great peace of mind. Kudos to the entire team and to Leigh Hallett, whose performance was nothing short of impeccable.
Hi Ana,Thank you for leaving us a 5* rating. We're pleased to hear you enjoyed our service and we wish your daughter all the best in her studies!
5/5
TrustpilotTrustable Agent
Rich customer base, positive attitude, reasonable charges. Special thanks to Ryan.
Hi Yoyo,Thank you for your kind words! We're thrilled to hear that you had a great experience with us. It’s wonderful to know that we impressed you. We'll be sure to pass along your special thanks to Ryan, he’ll be delighted to hear it! We look forward to serving you again in the future.
5/5
TrustpilotMichael Fadiora was extremely…
Michael Fadiora was extremely responsive, helpful and made recommendations when I asked for guidance
Hi Mariam,Thank you for your positive feedback! We’re so pleased that Michael’s responsiveness and helpfulness made your experience a smooth one. Providing tailored recommendations and guidance is something we take pride in, and we’re glad to know Michael was able to assist you effectively. We’re here for any further support you may need!
5/5
GoogleHuge thanks to Pablo, Joley and Luna for their amazing help! If you want a professional, welcoming and responsive letting agent, I will definitely recommend them. They are one of the best in the city. I hope to see them grow bigger specially around central LondonPositiveResponsiveness, Quality, Professionalism, Value
What a great thing to hear, thanks so much for leaving a review Aman! All the best, Johns&Co Team
5/5
TrustpilotGreat property manager
Spyros is very responsible and professional. He quickly response and solve my problem. I'm glad to have him as my property manager, it's really nice to work with him.
Hi Wang Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Spyros.
5/5
TrustpilotReview for Odete Gomes
Odete Gomes is a wonderful property manager. She helped me resolve the issue with great efficiency and within time. She kept me well-informed and is very prompt with her responses which honestly is the best thing since you are not left wondering. Her professionalism is commendable.
5/5
TrustpilotVictor has been great
We've found Victor's help really beneficial to our experience with the business and in our tenancy
5/5
TrustpilotThere were a significant number of…
There were a significant number of issues when we moved in but our property manager Priscilla Ogefere worked with diligence and efficiency to get them sorted.
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to priscilla.
5/5
TrustpilotPavlo and Marwa - brilliant
Pavlo and Marwa were both very professional, curious and patient with me. I'd highly recommend them both :)
Hi John,Thank you for your 5*. We're thrilled to hear that Marwa and Pavlo impressed you with their professional approach and that you will continue to recommend Johns&Co in the future.
5/5
TrustpilotGreat service by the property manager
Thank you Bryony for making the check out experience smooth and seamless! We received our deposit refund within 2 weeks of check out.
5/5
TrustpilotOngoing commitment to excellence
I wanted to express my sincere appreciation for the exceptional service provided by Priscilla. Her collaborative approach, unwavering commitment to helping me, and prompt resolution of any issues have significantly contributed to a positive living experience.Her responsiveness has been truly remarkable, consistently addressing inquiries and concerns with efficiency and care. Whether coordinating maintenance requests or providing valuable information, she consistently goes above and beyond to enhance our living environment. Thank you for the outstanding service!
Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make Priscillas day. Wishing you all the best for the rest of 2023
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