Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery helpful service
Priscilla Ogefere ( Property Manager) have arranged for the repair the excellent MD maintenance two men. Their were extremely helpful. Thank you Priscilla for your hard work.
Mr · 21 January 2024
Agent replied · 13 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We will make sure to pass this onto Priscilla.
★★★★★ 5/5
TrustpilotBryony was very reactive and diligent…
Bryony was very reactive and diligent regarding our lock issue.
Gs · 19 November 2024
Agent replied · 29 December 2024
Thank you for your kind feedback about Bryony. We're pleased she provided effective assistance resolving your issues.
★★★★★ 5/5
GoogleChloe and Amy were super helpful in helping us find a property. They kept us updated with any nee listings which matched our needs and were super responsive in the later part of securing the lease and the paperwork. All went super smoothly.PositiveResponsiveness, Professionalism
Ayush · 25 August 2022
Agent replied · 14 June 2024
Hi Ayush,
Thank you for taking the time to leave us such a positive review and for giving us 5 stars. We're glad you had a positive experience with us and we will pass your fantastic feedback on to the team.
★★★★★ 5/5
TrustpilotGreat Thanks to Bethel Gamma
Great Thanks to Bethel Gamma, who assisted me to find new tenant on time. Arranged check out for old tenants, and check in for new tenant in a very transparent way. Supported me to get new tenancy agreement settled in time.
Yang · 1 December 2024
★★★★★ 5/5
TrustpilotIts a smooth move from leeds to London…
Its a smooth move from leeds to London many thanks to Candice and Micheal ,they doing really a good work super efficiency.
Entertaiment · 25 April 2024
Agent replied · 13 June 2024
Thank you for leaving us this 5* rating. We're pleased to hear Candice and Michael made your big move as simple as going from a-b! We wish you all the best in your new home.
★★★★★ 5/5
TrustpilotSam was absolutely great through the…
Sam was absolutely great through the whole process of finding the apartment and everything after!
Dana · 27 August 2024
Agent replied · 28 August 2024
Hi Dana,Thank you for leaving this five star rating. Sam will be thrilled to hear he delivered a great service!
★★★★★ 5/5
TrustpilotErin & Matthew
We have great experience with Erin & Matthew. Their quick and professional responses did impress us.
PIERRE · 8 October 2026
★★★★★ 5/5
TrustpilotVanessa is GREAT!!
Vanessa has been amazing with helping us a find and secure our home! Super helpful, even on weekends and answered all our queries. The move went super smoothly and we couldn’t be happier with the service we received from Vanessa!
Maya · 9 December 2024
★★★★★ 5/5
TrustpilotPleased with Vacancy mgmt service
With myself being miles away, we rely heavily on the vacancy management agent to ensure the unit is in good shape at all time. Reports and visit being conducted from your office which we are extremely please on how it was managed. Agent office has been very accommodative on short notices on my request. (I.e. guest visits etc..)
Ernest · 8 November 2024
Agent replied · 29 December 2024
Hi Ernest,Thank you so much for your kind feedback! We’re delighted to hear that you’ve been pleased with how we’ve managed your property, especially given the distance. Thank you for trusting us with your property, we’re here to assist anytime you need!
★★★★★ 5/5
TrustpilotThank you Bryony Bowyer
Prompt services. Handled the issue quickly with profession. Thank you Bryony!
胡天赐 · 24 October 2024
Agent replied · 29 December 2024
Thank you for sharing your experience! We’re happy Bryony was able to resolve the issue so promptly for you. If you need any further assistance, please do not hesitate to contact us.
★★★★★ 5/5
TrustpilotGood team
Andrew Shek and his team incl. Claudiu Ciupitu had been very helpful and professional.
Tsan · 6 September 2024
Agent replied · 23 October 2024
Hi Tsan,Thank you for your kind words! We're delighted to hear that Andrew, Claudiu, and the team have provided you with helpful and professional service. Your satisfaction is our priority, and we’re glad to know the team met your expectations. If you need further assistance, feel free to reach out anytime!
★★★★★ 5/5
TrustpilotAmy was very helpful
Amy was very helpful, on job always a first point of contact and very professional. Marwa was also very helpful and gave speedy responses
Joshua · 5 March 2024
Agent replied · 13 June 2024
Hi Joshua, Thank you for leaving this 5* review, we are pleased to hear our team provided you with a positive service.
★★★★★ 5/5
TrustpilotAlexandra Erne has been very helpful in…
Alexandra Erne has been very helpful in letting out our properly and has assisted efficiently despite time zone difference
BT · 9 June 2024
Agent replied · 13 June 2024
Thank you for leaving this fantastic feedback. It is great to hear that Alex has been managed to successfully manage your let. Johns&Co will always cater to our clients, no matter the time!
★★★★★ 5/5
TrustpilotWorking with John's&Co (Specifically…
Working with John's&Co (Specifically Lucia, who was absolutely lovely and kept me in the loop through every step of the process) on getting a parking space recently was lovely and seamless; would highly recommend :)
Caeora · 30 May 2026
★★★★★ 4/5
TrustpilotOur property manager Prisicilla has…
Our property manager Prisicilla has been of great support so far,very responsive to requests, proactive, friendly and easy to hold conversations with. She takes her time to take notes of all complaints and act fast on it. So far its good and I hope all our complaints gets resolved soon.
Victoria · 27 June 2024
★★★★★ 5/5
TrustpilotState of the Art
Excellent, super helpful, accessible, resonsive, extremely smart, knowlegeable and organised, going the extra mile to sort out things in the fairest and most satisfactory way for tenants and owners, big thank you to Sarah and Ryan at the Wapping Office!
Carsten · 4 December 2024
★★★★★ 5/5
TrustpilotPriscilla has been wonderful to work…
Priscilla has been wonderful to work with, she has supported us from addressing our issues in a timely fashion to providing references to my future landlord.
Jibran · 18 January 2024
Agent replied · 13 June 2024
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Priscilla .
★★★★★ 5/5
TrustpilotMystique was very helpful with our…
Mystique was very helpful with our recent move
Joe · 3 December 2024
Agent replied · 13 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Joynal Rahat
★★★★★ 5/5
TrustpilotMichell Vasquez has been most useful…
Michell Vasquez has been most useful with letting my flats. Her team have been very professional and I would highly recommend the company for letting and managing your property.
Gurkirit · 9 November 2023
Agent replied · 13 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Michell.
★★★★★ 5/5
TrustpilotThank you Seth and Marwa for helping me…
Thank you Seth and Marwa for helping me move into my new perfect home!
Jen · 31 August 2024
Agent replied · 23 October 2024
Hi Jen,Thank you for leaving this feedback. We are pleased Seth and Marwa were able to facilitate your move, and we wish you all the best in your new home!
★★★★★ 5/5
TrustpilotSavannah Renaud and the Brentford…
Savannah Renaud and the Brentford team’s exceptional assistance throughout our tenancy process deserves high praise. Their unwavering dedication and willingness to go above and beyond in providing us with proper guidance made the entire experience seamless and stress-free. From start to finish, they ensured that we felt comfortable and well-informed every step of the way. We are immensely grateful for the invaluable support and commend their professionalism and commitment to excellence.
Alisha · 18 March 2024
Agent replied · 13 June 2024
Hi Alisha,We sincerely appreciate your feedback regarding Savannah and our dedicated team in Brentford. It brings us great joy to learn that their assistance throughout your tenancy process was met with such high praise. Your acknowledgment of their professionalism and dedication means a lot to us. Ensuring a hassle-free experience for our clients is always our goal, and we're thrilled that Savannah and the team were able to provide you with the proper guidance and support you needed. We look forward to continuing to serve you with excellence in the future.
★★★★★ 5/5
TrustpilotSavannah Renaud was very helpful…
Savannah Renaud was very helpful throughout the entire rental process, communication was good and she is very responsive to any questions I have.
Mandy · 17 March 2024
Agent replied · 13 June 2024
Hi Mandy,Thank you for your positive feedback! We'll be sure to pass your kind words along to Savannah Renaud.
★★★★★ 5/5
TrustpilotCandice and Rahan went above and beyond
Candice and Rahan were amazing. We had a fast and furious request from offer put forward to move in date, and they went above and beyond to ensure we hit it. We would not have moved in so smoothly if it was not for them - thank you!
Sinead · 24 July 2024
★★★★★ 5/5
TrustpilotI recently had a smooth contract…
I recently had a smooth contract renewal, all thanks to Katy, who is amazing, professional and understanding. Highly recommend!
Anonymous · 29 May 2024
Agent replied · 13 June 2024
Thank you for your review. We are pleased to hear you enjoyed a successful renewal and will be sure to pass your gratitude along to Katy.
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