Trusted Agent profile · London
★★★★★
1,411 reviews across 3 platforms
1, New Mill Road, London, SW11 7AW
Part of JOHNSCO, see every office.
JOHNSCO's office in London, at 1, is rated 4.8 out of 5 across 1,411 reviews on three platforms, including 179 Google reviews rated 4.1.
179
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
1,226
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Trustpilotthank you
thank you for ellis work and help and his colleagues support during our purchase process of buying an apt in bagshaw building，glad all things go smoothly and work done very efficiently，thank you. kevin
We are pleased our sales team were able to efficiently support you throughout the process of buying your apartment. We wish you all the best on your property journey.
5/5
TrustpilotFive Star Service
Helena Penn and Britney-Lea Ogbebor were both first class. Helpful, personal and responsive. Could not ask for better. Johns have always been extremely professional in all our dealings with them.
5/5
TrustpilotJoynal - London City Island
Joynal manages our property on London City Island and has been a pleasure to work with. He keeps us posted about any maintenance issues reported and replies back quite quickly (usually within 24 hours).Thanks for everything! :)
Thank you for taking the time to leave this review. We will be sure to pass your kind words onto Joynal.
5/5
TrustpilotIt was such an easy and smooth process…
It was such an easy and smooth process right from the viewing all through till it was all concluded. Mardoche and Marwa are such great communicators and I feel it just made everything way better.Would 100 percent recommend.
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We will make sure to pass this onto Mardochee and Marwa.
5/5
TrustpilotFrom the perspective of an international investor
Since 2018, we’ve entrusted John & Co. with managing our investments. As international investors, having a team of experts to guide us through regulatory requirements and handle daily property management is crucial. Their expertise has been invaluable to us. I highly recommend their services and especially endorse Amy and Marwa, who have provided excellent care and attention to our needs.
5/5
TrustpilotProfessional and friendly property manager
During my tenancy and upon moving out, Olivia Thomas who acted as my property manager engaged with me throughout in a professional and friendly manner. Always happy to assist or advice where necessary. Thanks again, Olivia.
Hi Isabel,Thank you for sharing your experience! It's wonderful to know that Olivia was always happy to assist and provide advice when needed. We'll make sure to pass along your appreciation to Olivia. Thank you for choosing us.
5/5
Trustpilot54 Orchard Place Achievement
James, Bilal, Rachel and Wai helped me achieve a rental level that many other established name agents regard as exceptional, and which some thought not possible.Add to that very good customer service, prompt, responsive and clear.
Hi Michael,Thank you for your kind review. We are pleased we were able to exceed your expectations, and we hope we continue to in the future!
5/5
TrustpilotAmazing agent
Amber and Marwa are great agent gave me huge help during the whole process. From searching apartment all the way til check in. Fully appreciate their help and will definitely come back to them in future!
Hi Gary,We are thrilled you had such a positive experience with Johns&Co and we will be sure to pass your kind words along to Amber and Marwa!
5/5
TrustpilotHandle all the rent process
Co-operate with John & co for several years, and they handle the whole process including find a tenant, collect rent, fix the request from tenant etc. Landlord can communicate with them by email or Wechat if locate oversea. Requests can always be responded quickly.
5/5
TrustpilotVeronica Liu
Veronica Liu, property manager for my flat in London City Island, has been a great help in resolving issues with my washer/dryer and window shades in the past few months. She has been attentive, courteous and proactive throughout.
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Veronica
5/5
TrustpilotExcellent work!Claudiu and Victoria are…
Excellent work!Claudiu and Victoria are very professional agents.They were proactive in finding me a house and following up in a very short time!
Thank you for the glowing review! We're so pleased that Claudiu and Victoria were able to assist you so efficiently and help you find the perfect home in such a short time. If you need any further assistance, please don't hesitate to get in touch!
5/5
GoogleThe work of Melodie and Letting team at Royal Wharf is professional and excellent! Well done, team!PositiveProfessionalism
We'll be sure to let her know, thanks for your kind words! All the best, Johns&Co Team
5/5
TrustpilotHelpful & Professional
Sarah and Candice helped me out so much! I had a great experience. Even when we ran into problems they were quick to offer solutions.
Hi Can,Thank you for your kind words! We’re so pleased that Sarah and Candice were able to assist you and offer quick solutions when issues arose. We’re committed to providing a smooth and supportive experience, and it’s wonderful to hear that we succeeded in doing that for you.
5/5
TrustpilotPriscilla, always there to help.
Amazing, supporting service provided by Priscilla. Always available to answer a query and goes further to ensure that as tenants, we always feel looked after. Thank you as always.
Hi Jack,Thanks so much for taking the time to leave us a 5-star rating, it’s much appreciated!
5/5
TrustpilotWho you are dealing with
Savannah was very helpful and glad to assist me with any of my concerns.
5/5
TrustpilotAwesome experience
My property manager, Miss Brooke Nickless, is so helpful and she’s quick to respond too. I love her energy and personality and I have been very happy with our interactions
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Bethel and Martin.
5/5
TrustpilotVery professional-Lauren and Anthony
Lauren and Anthony were extremely helpful for us, they provided factual explanations and helped in a practical way. At the same time they are very friendly and kind. Thank you very much!!!
5/5
TrustpilotPriscilla has been great
Priscilla has been great! Quick with responses are helping with any enquires
5/5
TrustpilotBlinds Fixing
Joynal came to fix our blinds that fell off the wall. He accommodated the skid on short notice, fixed the blains in less than 20 minutes, explained the issues and what he did. Overall great job!
Thank you for taking the time to leave this review. We are pleased Joynal was able to solve your property issues efficiently and adequately. Always feel free to reach out to the team if you need any further assistance!
5/5
TrustpilotGood letting agents
Leigh Hallett Has been brilliant after switching from another agency. Good efficient communication throughout process of finding tenants. Thanks you!
Hi Richie,Thank you for your kind feedback! We're thrilled Leigh provided efficient communication and made the process seamless. We appreciate your trust and look forward to working with you again!
5/5
TrustpilotA great experience!!!!
Michael Fadiora and all the other members of The team were very helpful efficient and kind through out the whole process, of renting .
Hi Katerina,Thank you for your lovely feedback! We’re so glad that Michael and the team were helpful and kind throughout your renting process. We strive to make things as smooth as possible, and we appreciate your recommendation.
5/5
Trustpilotskye and bethel were really helpful…
skye and bethel were really helpful through the whole process from viewing until move-in! would highly recommend, both were really lovely to work with!
Hi Quinn,Thank you for your feedback! We’re delighted to hear that both Skye and Bethel were instrumental in making the entire renting process smooth for you. Thank you for your high recommendation, and we look forward to assisting you in the future!
5/5
TrustpilotAmazing service
Grace Casely and Amy Bridge have been amazing in making this move as easy and straightforward as possible for me when I did not have much time to take care of it.Great service
Hi Edouard,Thank you for sharing your positive experience with Grace and Amy. We're glad they could make your move easier for you. We'll be sure to pass your appreciation along to them, and we wish you all the best in your new home.
5/5
Trustpilotagent Lara Robson provide good service
agent Lara Robson really gives us a lot of help on dealing with the hot water issue and proactively provides good service throughout the whole process.
Hi Maria,Thank you for your kind review! We’re glad to hear that Lara was able to help you with the hot water issue and provided proactive service throughout the process. We always aim to make sure any concerns are addressed quickly, and it’s great to know Lara ensured you were well taken care of. If you need further assistance, please don’t hesitate to reach out, we’re always happy to help!
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Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
