Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotIssue was resolved
Issue was resolved, plumber gave instructions on what to do if it happens again.
Kudzai · 11 December 2023
Agent replied · 11 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
★★★★★ 4/5
TrustpilotBeverley has been very helpful with the…
Beverley has been very helpful with the whole process.
Annfielde · 27 March 2024
Agent replied · 11 June 2024
Thank you for leaving this great feedback, we will be sure to pass your kind words along to Beverely. If you feel there is anything we can improve on, please let us know!
★★★★★ 5/5
TrustpilotRalph and Miyah have helped us a lot…
Ralph and Miyah have helped us a lot during the renting process, it made us feel accompanied during the whole process.
Marco · 30 May 2026
★★★★★ 5/5
TrustpilotNew Tennant
Vanessa and Marwa were great. All of the details were sent promptly after the viewing and they both answered any questions I had quickly, which gave me peace of mind. They both made everything very clear on move-in day.
Customer · 30 April 2024
★★★★★ 5/5
TrustpilotQuick and efficient
Bethel made a great effort in keeping us in the process. She is also very quick to reply to any queries you have. Would recommend her.
Elysia · 3 December 2024
★★★★★ 5/5
Trustpilotswift responses and very helpful
The agents were very swift in giving information and helped me in every step of the way to rent a new apartment in central London! Huge thanks to Martina, Candice and Gytis for all the assistance!
Nir · 22 June 2024
★★★★★ 5/5
TrustpilotWe recently had the pleasure of working…
We recently had the pleasure of working with Ralph to find our new apartment in Embassy Gardens. His level of service was truly exceptional and stood out clearly from our experiences with agents at other companies. We would highly recommend.
Dominic · 22 December 2025
★★★★★ 5/5
TrustpilotLettings
Thank you Rachel in the West Hampstead branch for all your help! So pleasant, and gave me some really useful guidance on the lettings process.
Jessica · 12 December 2024
★★★★★ 5/5
TrustpilotGreat service
I have been really pleased with Priscilla Ogefere and her support through my contract termination and handover process. Priscilla Ogefere took the time to explain the process and take us through it patiently. She also facilitated a seamless agreement of deposit charges with the landlord. Thank you for all your support Priscilla.
Dev · 17 June 2024
Agent replied · 23 August 2024
Hi Dev,We are pleased to hear Priscilla has been able to successfully take you through the end of tenancy process and has diligently explained all aspects of the process, securing you a positive outcome for both you and your landlord. We will be sure to pass your appreciation along to her.
★★★★★ 5/5
TrustpilotLeigh has been great in helping manage…
Leigh has been great in helping manage my property.
Victor · 8 March 2024
Agent replied · 11 June 2024
Hi Victor,That's wonderful to hear! If there's anything else you need assistance with, feel free to reach out.
★★★★★ 5/5
TrustpilotThank you, Alexandra
Working with Alexandra was such a pleasure. She was super efficient and professional throughout the whole journey, making the whole experience so stress free for us. I could not recommend her enough. Thank you, Alexandra!!!
Orisa · 28 June 2024
★★★★★ 5/5
TrustpilotBethel was great
Bethel was great, she took care of everything
Jonny · 25 March 2024
Agent replied · 11 June 2024
Hi Jonny,Thank you for your kind feedback. We'll be sure to pass it along to Bethel.
★★★★★ 5/5
TrustpilotHelpful, friendly and professional
Duncan Peacock was very helpful and experienced in helping with my renewals contract negotiations.
David · 14 November 2023
Agent replied · 11 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Duncan Peacock
★★★★★ 5/5
TrustpilotEasiest move we’ve ever done in London!
Easiest move we’ve ever done in London. Great communication from start to finish and a high level of professionalism. Michael and his team were fantastic.
JD · 6 December 2024
★★★★★ 5/5
TrustpilotMatt was super helpful this week
Matt was super helpful this week. I needed help with an urgent issue and he sorted it out within a few hours. Thank you!
Stephanie · 20 December 2024
★★★★★ 5/5
TrustpilotRental experience
Had a good experience finding our first place in London. Vanessa and Marwa handled all our concerns and follow-ups well. Special thanks to Amber also for the last minute help with the keys.
Arvind · 1 August 2024
★★★★★ 5/5
TrustpilotMy experience was positive
My experience was positive, especially thanks to Skye and Bethel who helped me find the right apartment and supported me throughout the rental process.
Valentina · 20 December 2024
★★★★★ 5/5
TrustpilotGreat experience
Sam was very knowledgeable and helpful throughout - would highly recommend!
Calum · 19 January 2024
Agent replied · 11 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
★★★★★ 5/5
TrustpilotAlexandra Ene is very responsive and…
Alexandra Ene is very responsive and helpful.
Francis · 11 April 2024
Agent replied · 11 June 2024
Hi Francis,Thank you so much for your kind words! It's always a pleasure to assist you and ensure that your needs are met promptly. If you have any further questions or require assistance in the future, please don't hesitate to reach out.
★★★★★ 5/5
TrustpilotHuge thank you to Spyros who's been a…
Huge thank you to Spyros who's been a massive help. Came up with some troubles that forced us find a new housemate immediately and Spyros has been super helpful and supportive through the whole process. Big thank you!
K · 30 April 2024
★★★★★ 5/5
TrustpilotVery experienced and efficient
Very experienced and efficientJohns&Co were efficient, proficient and professional from the start.They have been excellent at communicating with us and helped us get everything sorted for our move-in very effectively. We were a bit confused in some parts of the process but they were a great aid for any questions we had, even after our move-in. Bethel and Gytis are great!
Avril · 4 December 2023
Agent replied · 11 June 2024
Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make the teams day. Wishing you all the best for the rest of 2023!
★★★★★ 5/5
TrustpilotGreat assistance in Flat Search
Gytis was very helpful in numerous aspects of my search for a new flat. He was cooperative, and always prompt in replying to my requests. Candice was helpful in the process of signing the contracts.
YJ · 24 June 2024
★★★★★ 5/5
TrustpilotGood agency
Good agency, very efficient managers, thanks to Priscilla Ogefere.
Tetiana · 27 February 2024
Agent replied · 11 June 2024
Hi Tetiana,Thank you for taking the time to leave us this 5 star review. We will be sure to pass your appreciation onto Priscilla.
★★★★★ 5/5
TrustpilotLeigh & Vanessa were very efficient &…
Leigh & Vanessa were very efficient & helpful.
Ade · 15 March 2024
Agent replied · 11 June 2024
Thank you for your feedback Ade, we will be sure to pass your kind words along to Leigh and Vanessa.
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