5/5
TrustpilotGreat experience
I recently had the pleasure of meeting Saffron assisting me to find a property Saffron was very knowledgeable and polite. I would recommend John’s& co in the future.
Trusted Agent profile · London
JOHNSCO London reviews
★★★★★
1,440 reviews across 3 platforms
GO3 Cordage House, 15 Cobblestone Square, London, E1W 3AS
Part of JOHNSCO, see every office.
JOHNSCO's office in London, at GO3 Cordage House, is rated 4.8 out of 5 across 1,440 reviews on three platforms, including 53 Google reviews rated 3.9.
53
Reviews on Google
This office
7
Reviews on Facebook
Business-wide
1,380
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotI want to thank my agents Bilal and…
I want to thank my agents Bilal and Alexandra’s very much, because they made my experience so splendid. Especially, Bilal waited me until 21:00 to hand over my key. That is really kind and helpful. Additionally, Alexandras pointed the international transfers need 5 days which makes me know when to pay.
5/5
TrustpilotAlexandra is responsive and provide…
Alexandra is responsive and provide good service.
Agent replied · 11 June 2024
Hi Ken,Thank you for taking the time to leave Alex this kind feedback. We will be sure to pass your appreciation along to her.
5/5
TrustpilotVery good experience with Rachel Massey
Rachel Massey was great! Always very efficient, patient and nice. I really enjoyed working with her.
Agent replied · 11 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Rachel
5/5
TrustpilotExtraordinary Service from Spyros
Spyros has been an extraordinarily good property manager!
Agent replied · 11 June 2024
Hi Jason,Thank you for this fantastic feedback, Spyros will be pleased to hear you were impressed with his service.
5/5
TrustpilotBig thank you to Olivia Thomas who has…
Big thank you to Olivia Thomas who has been dealing with our letting for over two years . Very helpful and goes above and beyond to help and answer my queries. Very professional and always delivers a great response on time.
5/5
TrustpilotRachel Massey
Rachel Massey, the Letting Administrator has been very helpful throughout the process!
Agent replied · 11 June 2024
Thanks for you kind review, Rachel will be so pleased to hear how much you appreciated her service!
5/5
TrustpilotGreat agency!!!! Extremely friendly staff
Great experience as always!! We have rented third flat with this agency. Special thanks for Anthony who is extremely friendly and professional. He treats everyone individually and takes into account the client’s feelings and needs. Simply brilliant!!!Thanks also to his colleagues who are very friendly too. We recommend this agency 100%. We are convinced that people working there really want to help.
Agent replied · 11 June 2024
Thank you for taking the time to leave us a 5* review!We are so pleased that you had such a positive experience with Johns&Co . We will make sure to pass this onto Anthony.
5/5
TrustpilotPolite and efficient
Bethel has been efficient and courteous when liaising with us.
Agent replied · 11 June 2024
Thank you for this great testament to Bethel's service. We'll be sure to pass your appreciation along to him.
5/5
TrustpilotHighly recommend
Really recommend using this agency. Rachel in West Hampstead was really helpful and a pleasure to deal with.
Agent replied · 11 June 2024
Hi Dena, Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Rachel.
5/5
TrustpilotBritney and Leigh made the experience…
Britney and Leigh made the experience seamless from start the finish!
Agent replied · 11 June 2024
Hi Joyce,Thank you for taking the time to leave us this 5* rating. It is great to hear such positive feedback, we will be sure to pass your kind words along to Britney and Leigh.
5/5
TrustpilotJ&CO super helpful
Bethel Gamma was brilliant in helping me sort out the rental of my parking space. Her extremely prompt responses made the whole experience painless. She was great!
5/5
TrustpilotI had an issue with my heating and…
I had an issue with my heating and Bryony responded within 10 minutes and sorted out an engineer to visit the very next day. The engineer (Dan) was super lovely too and sorted everything out.Very happy with the service from both Bryony and Dan!
Agent replied · 23 December 2024
Hi Syma,We're glad Bryony and Dan were able to assist you quickly with your heating issue. Your satisfaction is important to us, and we’re happy to have exceeded your expectations!
5/5
TrustpilotRoyal Wharf
My rating is based on Candice and Vanessa's prompt action and support for my latest end of lease and new tenant search. The process was managed smoothly. They negotiated a new lease at rent I accepted and enabled a minimum disruption to my rental income.
Agent replied · 23 December 2024
Hi Ivy,Thank you for your feedback! We're delighted to hear that Candice and Vanessa delicately managed the process, ensuring your assets and income were well protected. We’ll pass on your kind words, and we’re here to help with any future needs. Thank you for choosing Johns&Co!
5/5
TrustpilotAmazing customer service
Amazing customer service! Thanks, Param!
5/5
TrustpilotAccountability is rare and Lara Robson is the person to go for
I would like to specifically express my sincere gratitudes to Lara Robson for attending to my enquiries and i think she has great sense of accountability which is very rare to come by these days. I would recommend her service any time.
Agent replied · 11 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Param.
5/5
TrustpilotJust wanted to say a massive Thank You…
Just wanted to say a massive Thank You to Bethel Gamma. She helped with all the formalities of sorting out a new tenancy seamlessly.Well done Bethel. :)
1/5
GoogleSuper pushy before signing, nonstop messages and pressure to “finalize quickly.” But once problems with the apartment came up, the agent went totally silent. Amazing how fast they can reply when they want your money, and how fast they vanish once they get it.
5/5
TrustpilotJohns have looked after the letting of…
Johns have looked after the letting of our property for over ten years - since it was built.They do it very well. They find reliable tenants and promptly organise the letting process. Ongoing management is efficient, with access to good contractors to do repairs
Agent replied · 23 December 2024
Hi Edward,Thank you for your kind review and for trusting us with the letting and management of your property for over a decade! It’s been our pleasure to work with you and ensure your property is well taken care of.We’re especially pleased to hear that you’ve been happy with the tenants we’ve found and the efficiency of our letting process. Maintaining high standards for ongoing management and working with reliable contractors is something we take great pride in, so it’s wonderful to know you’ve appreciated these efforts.Thank you again for your continued support, we truly value our partnership. Please don’t hesitate to reach out if there’s ever anything you need.
5/5
GoogleMoving is never easy and sometimes brings unpleasant surprises. I want to thank Katherine for her professionalism and quick help to find the source of a very loud noise in the apartment. She ensured we had a pleasant first night in the new apartment. Much appreciated!
Agent replied · 11 June 2024
Really pleased that Katherine and our Wapping team were able to help you Nicoleta. Wishing you all the best in your new home!
5/5
TrustpilotTariq was very helpful
Tariq was patient enough with us and followed up with everything we needed to be done.
Agent replied · 11 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Tariq.
5/5
TrustpilotSpyros was very helpful and responsive.
Agent replied · 11 June 2024
Hi Modesta,We're pleased to hear you were impressed with Spyro's service, we will be sure to pass your appreciation along to him.
5/5
TrustpilotGreat customer service
From the day I moved into the property, Kimberly M has been exceptionally responsive and professional. She addresses any maintenance issues or queries promptly and ensures that everything is handled efficiently. Her friendly and approachable manner makes it easy to communicate any concerns and I really appreciate her help !
5/5
TrustpilotClaudiu has been an exceptional…
Claudiu has been an exceptional lettings negotiator and has gone above and beyond in securing our new family home. He is very personable and efficient in supporting and meeting our needs throughout this process.
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Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
