Trusted Agent profile · London

JOHNSCO London reviews

4.8

★★★★★ Excellent

1,472 reviews across 3 platforms

70 Marsh Wall, London, E14 9SL

Part of JOHNSCO, see every office.

JOHNSCO's office in London, at 70 Marsh Wall, is rated 4.8 out of 5 across 1,472 reviews on three platforms, including 121 Google reviews rated 4.0.

Google logo

4.0 / 5

121

Reviews on Google

This office

Facebook logo

3.2 / 5

11

Reviews on Facebook

Business-wide

Trustpilot logo

1,340

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

I haven’t wait one second

I haven’t wait one second, easiest viewing experience ever

Stefan · 24 May 2024

Agent replied · 10 June 2024

Hi Stefan,Thank you for your feedback! Providing efficient and seamless experiences for our clients is our priority, so we are pleased to hear we have been successful. If you need any further assistance, please do not hesitate to reach out.

5/5

Trustpilot

Highly recommend

Excellent service from Matthew, Amy and Sam. They made life very easy for me when renting out my apartment.

Mr · 25 October 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.

1/5

Google

Extremely disingenuous Company, they tried to serve notice illegally and unlawfully as it was not in compliance with section 21. Negotiated in bad faith as the property was put on the market as soon as renewed my contract. Did not give me …

James · 16 April 2024

5/5

Trustpilot

Marwa Fakih and Amy Wilmot

Shared adequate info during check in

Ezgi · 17 July 2024

Agent replied · 24 August 2024

Hi Ezgi,Thank you for taking the time to leave this five star rating. We will be sure to pass your positive feedback along to Marwa and Amy.

5/5

Trustpilot

Fast and responsive to my queries

Fast and responsive to my queries. Great thanks to Umar & Jenni!

Vivian · 7 February 2023

5/5

Trustpilot

Another year of great service

Another year of great serviceBilal, Bethel and Jay excellent as always Great finance team too Thank you

Suzanne · 3 December 2023

Agent replied · 10 June 2024

Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make the teams day! Wishing you all the best for the rest of 2023!

5/5

Trustpilot

5 stars to Wai

5 stars to Wai - Compliance Adminstrator at J&C. Always prompt with replies and friendly to deal with.

Inga · 9 November 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Wai.

5/5

Trustpilot

Professional service

Always helpful, attentive and prompt service from Amy, Matthew & Sam. Keep up the good work guys.

Matthew · 1 December 2023

Agent replied · 10 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We’ll be sure to pass on your kind words.

5/5

Google

Worked with both David and Christina who were both incredibly professional, timely and diligent throughout the purchase. Would highly recommend working with them, and will definitely work with them again when the time comes to sell my property.PositiveResponsiveness, Professionalism

Angus · 28 August 2021

Agent replied · 11 June 2024

Hi Angus, Thank you for giving us 5 stars and for leaving such a great review. We're very pleased to hear that you would recommend us! We will pass this fantastic feedback on to David, Christina and to the rest of the team. All the best JOHNS&CO.

5/5

Trustpilot

Great service

Sania and Candice are very friendly, quick to reply and take time to explain everything clearly.

Roula · 22 December 2023

Agent replied · 10 June 2024

Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Sania and Candice .

1/5

Google

The process of refunding the deposit after checking out was very unpleasant. They sent me a ridiculously bill, which was full of random charges. Please think carefully before using their services.

Jiahao · 30 October 2024

5/5

Trustpilot

Priscilla helped sort my issue within…

Priscilla helped sort my issue within minutes! Quickest call and resolution I had with my estate agency ever!

Christos · 1 November 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We will make sure to pass this onto Priscilla.

5/5

Trustpilot

Exceptional and reliable services

The teams of the estate agent are exceptionally professional. The always follow up properly on everything related to the properly. Well organised and very informative of every single things related to the properties managed. Many good team members I will mention here Marwa exceptionally doing well in her communications. Thank you all.

A · 11 September 2023

5/5

Trustpilot

Professional and prompt service with…

Professional and prompt service with Lara

Inaam · 4 July 2024

Agent replied · 24 August 2024

Hi Inaam,Thank you for your five star rating. We will be sure to pass your appreciation along to Lara.

5/5

Trustpilot

Claudiu has helped me a lot alongside…

Claudiu has helped me a lot alongside the road to rent our lovely property. He always responds promptly and is kind to offer his help in every steps. My experience with him make me feel reassured.

Maggie · 5 August 2024

5/5

Trustpilot

Great experience as the tenant was…

Great experience as the tenant was moving out and new tenant moving in. I’m with fully maintained level of support from johns and co and Amber and Marwa Fakih did an excellent job in our case. Well done.

Sethuraman · 1 July 2024

5/5

Trustpilot

Smooth renting experience and excellent…

Smooth renting experience and excellent service from my property agent Ellie-Mai Hanna.

Derrick · 6 March 2024

Agent replied · 10 June 2024

Hi Derrick,Thank you for leaving this 5* review. We are pleased to hear your renting experience was a positive one!

5/5

Trustpilot

Marwa and Amber efficiently solve…

Marwa and Amber efficiently solve everything, and I appreciate their exceptional service.

Fu · 5 March 2024

Agent replied · 10 June 2024

Thank you so much for your 5* review, we are glad Marwa and Amber could provide you with an exceptional service!

5/5

Trustpilot

Absolutely Professional

They acted proactively on helping me to rent my property to the right person(s). A thorough investigation of the potential tenants were received in advance so that I could make a choice that suits my agenda. The following up action was efficient and effective as well. The entire process was smooth and trouble-free for me. They are absolutely "professional"!

Ng · 6 February 2023

5/5

Trustpilot

Dealing with leak

Rachael and Umar have been proactive and helpful in dealing with a difficult to find leak

Isabel · 8 December 2023

Agent replied · 10 June 2024

Thank you for taking the time to leave us a 5* review!We are so pleased that you had such a positive experience with Johns&Co, we’ll be sure to pass on your kind words to Rachael and Umar

5/5

Google

Great experience, thanks to Ben & Kelly!

Hari · 10 June 2023

5/5

Trustpilot

Excellent service on my rent insurance…

Excellent service on my rent insurance from Wai Yau. thanks.

Fergus · 11 April 2024

Agent replied · 10 June 2024

Hi Fergus,Thank you for your kind feedback, we will be sure to pass your gratitude along to Wai.

5/5

Trustpilot

Good Rental Experience

Victoria Aderibigbe​​​​ and Liah Clarke are really helpful. The entire rental experience was excellent. They assisted me step by step through the signing and referencing, and they responded to all my questions in a timely manner.

Zimo · 30 July 2024

5/5

Trustpilot

Most efficient service

Most efficient service, experienced and smart people

Ola · 7 June 2024

Agent replied · 10 June 2024

Hi Ola,Thank you for your kind words, your feedback is highly valued!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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