Trusted Agent profile · London

JOHNSCO London reviews

4.8

★★★★★ Excellent

1,475 reviews across 3 platforms

70 Marsh Wall, London, E14 9SL

Part of JOHNSCO, see every office.

JOHNSCO's office in London, at 70 Marsh Wall, is rated 4.8 out of 5 across 1,475 reviews on three platforms, including 121 Google reviews rated 4.0.

Google logo

4.0 / 5

121

Reviews on Google

This office

Facebook logo

3.2 / 5

11

Reviews on Facebook

Business-wide

Trustpilot logo

1,343

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Brooke Nickless organised the…

Brooke Nickless organised the maintenance issue we had in our apartment very swiftly and professionally.

Delina · 20 March 2024

Agent replied · 10 June 2024

Hi Delina,Thank you for taking the time to share your experience with us! We're delighted to hear that Brooke efficiently resolved your maintenance issues. Providing excellent service is a top priority for us, and we're glad Brooke could assist you promptly.

5/5

Google

Very helpful and responsive. Annie has been brilliant and also David B in getting everything secured. Definitely recommend!PositiveResponsiveness, Quality

Robert · 28 August 2022

5/5

Trustpilot

good

rahhan is goodvictoria is good

Kailai · 15 September 2024

Agent replied · 25 October 2024

Hi Kailai,We appreciate your kind words! It’s great to hear that both Rahhan and Victoria provided you with great service. We’re proud to have them on our team.

5/5

Trustpilot

My experience with John’s&Co was…

My experience with John’s&Co was amazing specially dealing with Sam and Alda they were really professional and helpful

Abdulrahman · 12 January 2024

Agent replied · 10 June 2024

Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Sam and Alda .

5/5

Trustpilot

Shareen service attitude is very good

Shareen service attitude is very good, a very warm-hearted person, let me feel the warmth of home

Consumer · 1 February 2024

Agent replied · 10 June 2024

Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Shareen.

5/5

Trustpilot

Quick resolution to a maintenance …

Quick resolution to a maintenance issue. I’m very pleased

Edwin · 5 July 2024

Agent replied · 24 August 2024

Hi Edwin,Thank you for taking the time to leave this five star rating. We are pleased to hear our team were able to effectively resolve your maintenance issues.

5/5

Trustpilot

Great service and responsive staff!

Great service and responsive staff, everyone is extremely friendly and professional. Can highly recommend!

Daniel · 2 April 2024

Agent replied · 10 June 2024

Hi Daniel,Thank you for this positive review! We're pleased to hear you will continue to recommend us in the future.

5/5

Trustpilot

I have recently moved into 73 St

I have recently moved into 73 St. Pier Court and both Amy and Marwa have been fantastic throughout the process.

Leighton · 22 November 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co

1/5

Trustpilot

Not responsible for their job

Not responsible for their job. They barely respond to your email.

Lee · 23 May 2024

Agent replied · 10 June 2024

Hi Lee,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.

5/5

Trustpilot

Priscilla Ogefere helped me resolve my…

Priscilla Ogefere helped me resolve my issue in a timely fashion, which is greatly appreciated. Thank you

Sid · 23 January 2024

Agent replied · 10 June 2024

Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Priscilla.

5/5

Google

Miss Nguyen has been very helpful in managing the change between our previous tenant and our new tenant.PositiveProfessionalism

Manuel · 28 August 2022

5/5

Trustpilot

Excellent team

Excellent team. Always ready to help.

Hassan · 13 August 2024

Agent replied · 24 August 2024

Hi Hassan,Thank you for your kind review. If you need any help in the future, please don't hesitate to reach out.

5/5

Trustpilot

Fantastic service

Priscilla in particular was exceptional and very responsive with the process of moving out and general enquiries regarding furniture and services.

Theo · 13 October 2023

Agent replied · 11 June 2024

Hi Theo Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Priscilla.

5/5

Trustpilot

Efficient and professional

ES · 29 September 2024

Agent replied · 10 June 2024

Thank you for the great review! We're delighted to hear you found our service efficient and professional. We’re always here to assist you whenever needed.

5/5

Trustpilot

super helpful and quick service

super helpful and quick service, shareen helped a lot , wouldn't be possible without her !

H · 1 February 2024

Agent replied · 10 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co We will make sure to pass this onto Shareen

5/5

Trustpilot

Marwa was so speedy and efficient

Marwa was so speedy and efficient. She helped settle the property quickly and easily. Really content with our experience.

Giorgio · 1 July 2022

5/5

Trustpilot

Best Service

Very fast and responsive to my request, good follow up

Ben · 29 May 2024

Agent replied · 11 June 2024

Hi Ben,Thank you for leaving us a 5* rating. We always aim to ensure our clients enjoy a professional and efficient service. If you need any further assistance, please don't hesitate to reach out.

5/5

Trustpilot

The maintain of the fridge in my room

The maintain of the fridge in my room. Veronica Lou who is my manager solved my problem really fast.

JIARUN · 22 November 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We’ll be sure to pass on your kind words to Veronica.

5/5

Trustpilot

The West Hampstead team were fantastic

The West Hampstead team were fantastic, highly recommend!

Laura · 30 June 2024

Agent replied · 24 August 2024

Hi Laura,Thank you for your recommendation! We are pleased to hear you had a positive experience with our West Hampstead team.

5/5

Trustpilot

Candice provided prompt feedback and…

Candice provided prompt feedback and helped to follow up the questions and request for us with nice service.

Do · 11 December 2023

Agent replied · 10 June 2024

Thank you for taking the time to leave us this review! We’ll be sure to pass on your kind words to Candice

5/5

Trustpilot

Had a great customer experience from…

Had a great customer experience from Destini-Rikki and Marwa Fakih! very helpful.

Gissell · 15 April 2024

Agent replied · 10 June 2024

Hi Gissell,We're pleased to hear Destini and Marwa provided you with great customer service, we'll be sure to pass your gratitude along to them.

5/5

Trustpilot

Professional and kind Team

Had a really great experience with Jose Pereira, he was able to contact the landlord and solve a problem I had in the apartment quickly and in a professional way!

VD · 4 December 2024

5/5

Trustpilot

Michell Vasquez is great

Michell Vasquez is great! Reliable and thorough.

Elijah · 27 July 2023

5/5

Trustpilot

Rachel Massey She been very helpful…

Rachel Massey She been very helpful with our rent of property

Ilay · 22 April 2024

Agent replied · 10 June 2024

Hi Ilay,Thank you for taking the time to leave us this 5* rating. We will be sure to pass your appreciation along to Rachel!

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