Trusted Agent profile · London

JOHNSCO London reviews

4.8

★★★★★ Excellent

1,470 reviews across 3 platforms

70 Marsh Wall, London, E14 9SL

Part of JOHNSCO, see every office.

JOHNSCO's office in London, at 70 Marsh Wall, is rated 4.8 out of 5 across 1,470 reviews on three platforms, including 121 Google reviews rated 4.0.

Google logo

4.0 / 5

121

Reviews on Google

This office

Facebook logo

3.2 / 5

11

Reviews on Facebook

Business-wide

Trustpilot logo

1,338

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Many thanks especially to Leigh for…

Many thanks especially to Leigh for quick responses and for being so helpful

Ahmed · 7 December 2023

Agent replied · 10 June 2024

Thank you so much for leaving a 5* review. We’ll be sure to pass on your kind words to Leigh.

5/5

Trustpilot

Very responsive and responsible

Janus · 5 June 2024

Agent replied · 11 June 2024

Hi Janus,Thank you for your feedback. We are pleased to hear our team met your needs efficiently.

5/5

Trustpilot

Very sincere and helpful

Very sincere and helpful. Brilliant

Kai · 14 May 2024

Agent replied · 10 June 2024

Hi Kai,Thanks for your feedback! If you need any further assistance, don't hesitate to reach out.

5/5

Trustpilot

Candice and Vanessa have been amazing

Candice and Vanessa have been amazing! Super helpful :-)

Natasha · 22 February 2024

Agent replied · 10 June 2024

Thank you for your kind words Natasha, we will be sure to pass them along to Candice and Vanessa!

5/5

Trustpilot

Great Property management for tenants.

Great Property management for tenants.Support even after hours. great job !

Antonio · 10 January 2024

Agent replied · 10 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co

5/5

Trustpilot

Great Customer Service

Lovely customer experience

Ewurafua · 11 June 2024

Agent replied · 11 June 2024

Hi Ewurafua,Thank you for your kind words, we are pleased you enjoyed our service. Don't hesitate to reach out if you need any assistance in the future.

5/5

Trustpilot

Lara gets back to you quickly and very…

Lara gets back to you quickly and very polite

Sara · 13 February 2024

Agent replied · 10 June 2024

Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Lara.

5/5

Trustpilot

Ms Joey Tse

Ms. Bethel Gamma get a 5 star rating. She is a very good and helpful letting administrator. She is detailed minded and take care of any inquires and responds for us. She is helpful, caring and friendly. We are appreciate for everything she have done for us.

Joey · 25 September 2023

5/5

Trustpilot

Bethel Gamma​​​​ has been amazing and…

Bethel Gamma​​​​ has been amazing and provided an excellent service. We are so happy in our flat and it really feels like home :)

Abby · 3 December 2024

5/5

Trustpilot

Professional and quick response all the…

Professional and quick response all the time. Recommend!

Zheng · 28 February 2024

Agent replied · 10 June 2024

Hi Zheng,We are so pleased to hear we continuously meet your expectations and thank you for recommending us. Best wishes.

5/5

Trustpilot

Thank you

Andre Wallace and Bethel Gamma have been very helpful and efficient in helping us regarding our car parking space letting. Thank you so much!

Grace · 1 December 2024

5/5

Trustpilot

Lara Robson resolves my problem efficiently

Lara Robson provides supportive information and helps to resolve my problem in an efficient way.

Jackson · 18 September 2023

Agent replied · 10 June 2024

Hi JacksonThank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.

5/5

Trustpilot

Prompt reply to my email and issue…

Prompt reply to my email and issue quickly & effectively resolved

Aaron · 20 December 2023

Agent replied · 10 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co

1/5

Google

My sister rents with them. Their service is absolutely appalling. They take several months to undertake any repairs, but will harass you daily for rent (which has already been paid). Avoid them at all costs!

Hasanali · 10 June 2021

Agent replied · 11 June 2024

Hi Hasanali, We're sorry your experience with us hasn't met you expectations. Can you please email us at canarywharf@johnsand.co so we can discuss these issues with you. All the best JOHNS&CO.

5/5

Trustpilot

quick response on email

quick response on email, nice update on things

令仪 · 22 February 2024

Agent replied · 10 June 2024

Thank you for taking time to leave us a 5 star review. We are thrilled you were pleased with our service!

5/5

Trustpilot

Marwa & Vanessa at John’s

The entire process of finding the right tenant, negotiating the right rent and completion of the contract were extremely well handled by Marwa & Vanessa. I felt the process was smooth due to their joint effort

Kausik · 10 May 2024

5/5

Trustpilot

Joynal from JohnsandCo

I have the pleasure of Joynal as my property manager, from Johnsandco. Always responsive, polite, and very helpful. A service i value very much on top of Johnsandco being a dependable agencies.

Richard · 18 July 2024

5/5

Trustpilot

My experience was very straight forward…

My experience was very straight forward and simple.

Obedhogo · 15 February 2024

Agent replied · 10 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co

5/5

Trustpilot

The agents are available for any…

The agents are available for any requests.

Monéca · 5 March 2024

Agent replied · 10 June 2024

Thank you so much for leaving us this 5* review, never hesitate to reach out to us if needed!

5/5

Trustpilot

Quick response and always courteous.

Ronald · 13 April 2024

Agent replied · 10 June 2024

Hi Ronald,Thank you for taking the time to leave us this review! It's great to hear our staff have been both efficient and respectful when looking after our valued clients.

5/5

Trustpilot

Very quick reaction

Very quick reaction, very professional!

翰 · 10 April 2024

Agent replied · 10 June 2024

Thank you for taking the time to leave us this 5* rating. We're thrilled to hear you were impressed with our service.

5/5

Google

Both Melodie and Arnaldo were extremely helpful in my search.PositiveResponsiveness

Phillip · 28 August 2022

5/5

Trustpilot

Best agency ive dealt with special…

Best agency ive dealt with special thanks shareen

Ibrahim · 2 February 2024

Agent replied · 10 June 2024

Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Shareen.

5/5

Trustpilot

good good good

Toyin Adeyele did a great job following my request

Zhang · 12 January 2024

Agent replied · 10 June 2024

Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Toyin .

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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