Trusted Agent profile · London
★★★★★
1,481 reviews across 3 platforms
70 Marsh Wall, London, E14 9SL
Part of JOHNSCO, see every office.
JOHNSCO's office in London, at 70 Marsh Wall, is rated 4.8 out of 5 across 1,481 reviews on three platforms, including 126 Google reviews rated 4.0.
126
Reviews on Google
This office
7
Reviews on Facebook
Business-wide
1,348
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotProfessional Work
Victoria and Matthew did a wonderful job in helping me renting out my apartment. The whole process was smooth and I'm very happy with the results.
Hi Peiyi,We’re delighted to hear that Victoria and Matthew made the process of renting out your apartment a smooth and successful experience. Thank you for your feedback! We’re always here to assist with any future needs.
5/5
TrustpilotThey were very helpful throughout the…
They were very helpful throughout the process of renting my house. They maintained quick communication and provided me with detailed information on topics I had difficulty understanding.
Hi Birsen,We’re pleased to hear that our team was helpful throughout your rental process. Quick communication and providing clear information are what we aim for, and we’re glad it made your experience easier. Thank you for choosing Johns&Co!
1/5
Trustpilotzero if possible
zero if possible. Unresponsive, unprofessional, last minute cancellations, and basically did not take note of one preference despite asking for extensive details. Avoid unless you want to be homeless.
Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotWell done Agent
Beverley has done a fantastic job for my flat.Basically the landlord a bit disappointed and left the whole apartment unpaired and unpaid however Beverley always tried her best for making anything better so i won’t blame John.Co cause of her.
Thank you for taking the time to leave us a 5* review! We will make sure to pass this onto Beverley.
5/5
GoogleGreat communication with their clients, genuinely cares to ensure the best for both sellers, buyers and renters. Highly recommend and special shoutout to Ellis and Sebastian who both are very supportive and professional!
5/5
TrustpilotThanks to people like shareen and alda…
Thanks to people like shareen and alda for their professional and enthusiastic s help. I was professionally guided throughout the entire process and was able to figure out how to solve problems when they arose. Perfect experience!
Thank you for taking the time to leave us this 5* rating. We're pleased to hear Shareen and Alda were able to create a perfect experience for you!
5/5
TrustpilotLiah and Victoria are superstars!
We gave Liah a near impossible timeline to help us find our next home and she did everything she could to deliver! Not only she arranged last minute viewings for us, but her commitment to helping her clients by going the extra mile was really admirable.
5/5
TrustpilotHighly recommend!
Great experience. Both Claudiu and Alexandra were very efficient from start to finish. Would definitely recommend.
5/5
TrustpilotGreat service as usual from johns&co…
Great service as usual from johns&co who I have been dealing with for a number of years. Particularly, Priscilla Ogefere, my new property manager, sorting out a number of issues in a timely and efficient manner as well as keeping me well informed.
Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make Priscillas day! Wishing you all the best for the rest of 2023!
5/5
GoogleMy renting experience with Sebastian was excellent, he was patient and super helpful - taking into consideration our needs and requirements to help us secure the perfect property!
5/5
TrustpilotBethel was great to work with and very…
Bethel was great to work with and very communicative. He was always available to speak to - even on weekends - which made the whole process go very smoothly!
5/5
TrustpilotPriscilla has been very helpful so far
Priscilla has been very helpful so far, we are new tenants at commodore house.
5/5
TrustpilotThanks to Param Virdee
I would like to thank property manager Mr. Param Virdee who supported me and my family since day one while renting apt in Hollanbury House and till we left. Very professional, understanding and responsive.
Hi Naif,Thank you for this feedback. We are pleased to hear Param supported you at all stages of your tenancy, providing you with care and assistance. We wish you and your family all the best in your new home. Don't hesitate to reach out to us if you need any assistance in the future.
5/5
TrustpilotGreat service
I want to express my gratitude for Ellie-Mai Hannan's outstanding assistance. She has consistently provided prompt replies and has gone above and beyond to address my inquiries in the best way possible. Her efficiency and helpfulness have made my experience truly exceptional.
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Ellie-Mai.
5/5
TrustpilotI had an excellent cooperation with…
I had an excellent cooperation with Michael Fadiora, Rachel Massey and their team. They were very helpful and guided me through the whole process. Thank you.
Hi Konstatinos,Thank you for your kind words! We’re so pleased to hear that Michael, Rachel, and the team were helpful and guided you through the process. We look forward to assisting you again in the future!
5/5
GoogleLuke was very helpful in showing the different apartments available in the development and was informative with his insights into the current market.
Thanks Hoa, really appreciate the feedback. Will make sure Luke sees your kind words too.
5/5
GoogleThe services provided by the team have been helpful and responsive. I wish to express my sincere thanks to Jason, Joseph and Christina.
You're welcome Daniel - we'll make sure Jason, Joseph and Christina see your kind words too.
5/5
TrustpilotI had an excellent experience with this…
I had an excellent experience with this company. They were consistently punctual, ensuring that all appointments and deliveries were on time. Their customer service was outstanding, always responding promptly and courteously to my inquiries. The professionalism and reliability they demonstrated throughout my interactions with them were truly commendable. I highly recommend this company for their exceptional service and dedication to customer satisfaction."
5/5
TrustpilotRachel
Spoke to a lady, Rachel Massey on the telephone. Very polite and helpful. She was able to answer all my questions and I would like to thank her for her help.
Hi Sabrina,Thank you for taking the time to leave this review, we are pleased Rachel was able to provide you with key insight. If you need any further assistance please don't hesitate to reach out.
5/5
TrustpilotParam and Faid have been very attentive…
Param and Faid have been very attentive and have been reacting promptly every time I need assistance. It’s greatly appreciated!
Thank you for your kind words about Param. We're delighted to hear that he provided you with an efficient and professional service, ensuring a safe and trustworthy experience. We'll be sure to pass along your appreciation!
5/5
TrustpilotWe had a great and smooth experience…
We had a great and smooth experience with Sardar Berzo. He was very reactive regarding the boiler/mold issue we had and reachable at all times. His efficiency definitely surpasses our expectations.
Hi Anne,Thank you for your wonderful review! We're thrilled to hear you had a smooth experience with Sardar. It's great to know he was efficient and responsive with your maintenance issues. If you need anything else, don't hesitate to reach out!
5/5
Trustpilotthank you
thank you for ellis work and help and his colleagues support during our purchase process of buying an apt in bagshaw building，glad all things go smoothly and work done very efficiently，thank you. kevin
We are pleased our sales team were able to efficiently support you throughout the process of buying your apartment. We wish you all the best on your property journey.
5/5
TrustpilotJoynal - London City Island
Joynal manages our property on London City Island and has been a pleasure to work with. He keeps us posted about any maintenance issues reported and replies back quite quickly (usually within 24 hours).Thanks for everything! :)
Thank you for taking the time to leave this review. We will be sure to pass your kind words onto Joynal.
5/5
TrustpilotExcellent Service from our property manager Priscilla Ogefere
She responses to each of our queries and directed clear instructions on what to do for next steps, she even reply to us during her time off. We received all the support we need from her throughout our moving in process.
Thank you for taking the time to leave us this review.We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto priscilla.
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